The Mayfair-A Wyndham Historic Hotel

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Oct 16, 2009 by Laura from Huntsville,AL
Overall Rating: 7

• Location and architecture.
• finish restoration.

“Nice, could be excellent with restoration of finer details of this older hotel.”

Oct 15, 2009 by Cam from Germantown,TN
Overall Rating: 10

“We had a great time. Hotel exceeded our expectations.”

Oct 14, 2009 by Clint from Springfield,MO
Overall Rating: 7

• The rooms were newly remodeled.
• Many things in hallways and such that were not finished well or broken.

“Very neat, old hotel that has been remodeled. The rooms seemed to be done very well as far as decorating goes. Many things in the lobby and hallways seemed unfinished or had broken fixtures but didn't really bother us. Our room was clean, thats a biggie to us. Overall we enjoyed our stay. Old hotels are always neat to me, just would be much better if they would finish off the little details.”

Sep 25, 2009 by William from Kingsport, TN
Overall Rating: 6
Cleanliness:[3] • Staff:[10] • Location:[8]

• The staff and location is great.
• Overpriced, hit & miss on cleanliness.

“Booked 2 rooms which listed it as 3 star hotel. It is 2 star at best. Both original rooms were not clean at 7:00PM check-in. One bathtub had standing brown sewage water in it. The staff found us 2 new rooms, but they were now on separate floors. The staff is great people. They made the best of what they have to work with. The swimming pool has been closed for over a year, so don't count on it when you check-in. Location is good. I could walk to most everything I wanted to go to. No parking. Public parking is $16 per day. WiFi is weak and slow, but works. Old hotel with charm. Rooms are suites with separate bed/living rooms with 2 TV's.”

Sep 18, 2009 by Jillian from Pocahontas,AR
Overall Rating: 3

• The staff was very nice and the lobby was pretty.
• The rooms were tiny! The king size bed barely fit and there was no room to move!

“It is pretty but not at all what I expected from the online pictures. We reserved two rooms and were told they would be next door to each other. When we got there they were all the way down the hall from each other. The rooms were very crowded! We ordered a continental breakfast and it was very over priced for very little food!”

Aug 15, 2009 by Jan from Decatur,IL
Overall Rating: 5

• Room has been redecorated. Bathroom was new and clean.
• small room, inconvenient parking, no help with bags, safety issues at night from parking

“I'm sure this is a great place for business travelers. We had two small children and were in town for a children's event. The parking was far away and scary to get in and out of . It was hard to leave your car for a minute to get checked in. The pool was closed. The vending machines were scarce. We had to buy bottled water from the bar. There is construction all around the area so it seemed unsafe outside with people lingering and watching. It was a hard trip with two small children, strollers, etc. There was no place to eat except the restaurant. We had to go several miles to get to a MacDonald's.”

Aug 4, 2009 by Steve from Mt. Vernon,IL
Overall Rating: 3

• Old hotel with lots of old fixtures and decor.
• Room was dark and cramped,
  broken TV, tub dirty.

“The building itself is neat with all the old fixtures, but beyond that it lacked what an upscale hotel needs. The lobby is very small and the elevators were most definitely original, in that they too were really small no more than 3-4 AVERAGE size persons and minimal luggage. Our room was very narrow and long--a sitting room with a TV that didn't work, the bedroom had a king bed and a TV on the wall--so close to the bed that it hurt your eyes to watch it! Bathroom was small and the tub was dirty.”

May 26, 2009 by Paula from Ellettsville,IN
Overall Rating: 9

• Location and size of room.
• No vending machines. Had to go to hotel next door.

“Room was huge and clean. Bed was comfortable. The only downsides to this hotel was the construction next door and no vending machines. Staff was friendly.”

May 20, 2009 by Mimi from Sarasota,FL
Overall Rating: 9

• Friendliness of staff and two flat screen TV's in each room.
• Had to pay for parking and didn't allow in-and-out privileges without paying again. No ice machine on our floor when there was suppose to be.

“Great service and decor. Needs to offer complimentary parking and breakfast.”

Apr 30, 2009 by Christy from Ellington,MO
Overall Rating: 7

• Historic and beautiful.

“Original elevators were very slow and I noticed many guests getting aggravated but I admired their beauty and uniqueness. Our room was beautifully decorated, nice bedding and very comfortable. The black furniture was pretty but very dusty, probably because the room hadn't been used in a day or so, black shows dust very easy. Windows needed to be cleaned on the inside. This hotel does not have their own parking garage and shares one with the Renaissance, however the downtown hotels were full due to special events and the Renaissance would not allow guests from our hotel to use it.”

Apr 29, 2009 by Beth from Ottawa,IL
Overall Rating: 8

• Conveniently located to downtown.
• No onsite parking facilities.

“Newly remodeled and sleek decorating. Nice location in downtown St. Louis.”

Mar 24, 2009 by Kelli from Kansas City,MO
Overall Rating: 8

• It is a beautiful hotel. Very comfortable.
• No parking onsite, but nearby.

“I thought the hotel was absolutely beautiful. Parking was limited but we worked our way around that. The staff was friendly and the restaurant's food was wonderful. The only negative thing was that one of our kids got sick early in the morning (before 4:00 am) and the housekeeping staff was not available to bring fresh linens. Overall, it was a great stay. Our children enjoyed it as much as we did.”

Dec 10, 2008 by Kim from Florissant,MO
Overall Rating: 7

• The evening clerk was very helpful! She was prompt and made a bad experience tolerable.
• First room was dirty had to go make a second trip to find another room with dirty towels left in tub.

“The hotel is a little run down, but the rooms were very beautiful and spacious. The first lady that I spoke to on the phone was a bit rude and not helpful. There is no parking so it is another expense to use the garage located very conveniently across the street.”

Oct 23, 2008 by Richard
Overall Rating: 1

• Nothing.
• Room was dirty, needed paint, no closet space, no one to help with baggage, rustic, no hotel parking, private parking garage.

“I was shocked that this was a Wyndham hotel in this condition. The room was dirty and walls needed to be painted.”

Oct 1, 2008 by Robert
Overall Rating: 4

• Comfortable beds and attractive room.
• Slow elevators/ bad vending.

“The hotel is attractive with the old architecture and the staff was helpful and friendly. But the elevators were very slow (waited 5-15 min. every time). Room keys didn't work had to walk down and back up 11 flights of stairs after waiting 10 minutes for elevator. New key also did not work.
”

Sep 28, 2008 by Jack
Overall Rating: 8

• Helpful staff.
• It's aging which would bother some people.

“Downtown Saint Louis location near metro stop. Aging and a little worn if that bothers those wanting everything shined up. Very helpful staff.”

Sep 17, 2008 by Mark
Overall Rating: 5

“Floors in hotel bathtrooms were brick tile which echoed badly from above. Hotel staff was unfriendly and seemed to want to avoid guests.”

Sep 15, 2008 by Jim
Overall Rating: 7

• The vintage decor.
• The bath tub needed replacing and the TV needs upgrade.

“Nice place, very central to the downtown area. Good spot for anyone going to a cards game. We had a suite and the room was nice but the bathroom needed a makeover and the TV should be flat screen by now in a 3 or 4 star hotel.”

Sep 15, 2008 by Sandy
Overall Rating: 10

• Beautiful French doors and the decor.
  
• Slow elevators.

“It was a lovely place to stay with retro feeling. A really peaceful evening in a very unique bar with a wonderful bartender that had interesting stories. The room with the huge TV was great. Truly an experience in itself.
”

Sep 13, 2008 by William from Murphysboro, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• There was nothing that I did not like.
• Nothing.

“Wonderful hotel! Would not hesitate to stay here again.”

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Amenities at The Mayfair-A Wyndham Historic Hotel, St. Louis

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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