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The Westin Saint Louis 4-star

811 Spruce Street, Saint Louis, MO

Situated in the heart of the city's historic Cupples Station area, the new Westin St. Louis puts you at downtown's front door, near the federal courthouse, pedestrian mall and famed Gateway Arch.[more]

  • Amenity Highlights — 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge, Business Center, Restaurant
  • Average User Rating: 9.0 [rate it]
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Photos of The Westin Saint Louis, St. Louis

User Reviews for The Westin Saint Louis, St. Louis

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.0]
Based on 132 user ratings

Sep 3, 2008 by Marsha from Champaign, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Amazing bathroom.
  • Entrance a little hard to find.

“Great place! Friendly staff modern decor. Loved the spacious bathroom with separate shower and bath. Perfect place to stay if you are catching a cardinal game-directly across the street. Also metro link access across street. We will be back.”

Aug 30, 2008 by Aaron from Evansville, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It's quality location and across from Busch Stadium.
  • No pool.

“Excellent Westin quality, very nice room, great bathroom, great location. If your going to St. Louis and are staying downtown this should at top preference, it doesn't get any better if your going to see the Cardinals.”

Aug 28, 2008 by Brian from Centreville, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The comfort of the room.
  • The convenience to shops & pharmacies.

“The hotel was very well maintained and right across the street from the baseball stadium. The hotel was also near the Arch and football stadium. We were able to get around the city without renting a car. Overall, great experience.”

Aug 26, 2008 by Mike from Tunica, MS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel staff could not have been more friendly and helpful.
  • Nothing.

“Convenience is excellent to downtown area and Busch stadium. The hotel staff was very impressive. The rooms were comfortable and clean.”

Jul 15, 2008 by Ted from Tulsa, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms are outstanding, a great place to stay.
  • Room service food was only average.

“A really great hotel. Location is excellent and the room was just outstanding/great bathroom/shower/great bed/clean/very very nice. I would highly recommend.”

Jul 10, 2008 by Dan from Middletown, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very spacious rooms and a beautiful lobby.
  • No vending machines. Cost of mini bar was a little high.

“Very spacious rooms and lobby. Only negatives would be no vending machines and the cost of the minibar items was a little high for my budget. Great service, workers were very friendly and helpful. Excellent location (near the ballpark). Highly recommended. But take your own soda in your bag and any other snacks you may want.”

Jun 6, 2008 by Peggy from Lincoln, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was modern and attractive.
  • Charge for internet.

“This was a lovely hotel located right across the street from Busch Stadium. I asked for a room with a view of the stadium and we got it! We were located on the 6th floor and had a magnificent view.”

Jun 3, 2008 by Bruce from Harrisburg, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great location next to Busch Stadium.
  • No complimentary parking with an overnight stay.

“The Westin is a great hotel. They work very hard to accommodate their guests. As we were coming to St. Louis to attend a Cardinal's game, we chose to reserve a stadium view room. Without hesitation and without our asking, the desk clerk offered his apologies and upgraded us to a suite. After the game, our room service order was delivered in about fifteen minutes, which was much faster than the time indicated to us for delivery. We also pre-ordered breakfast for the next morning and it was delivered precisely at the time we requested. Simply great service in beautiful surroundings. We will stay at the Westin again.”

May 29, 2008 by Garon from Olathe, KS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel was very clean, the hotel staff was very friendly, and the location of the hotel was great.
  • Parking was very convenient with valet, but would be all that I could come up with that was not optional.

“Clean hotel, convenient parking, and dining wonderful, nice location to all the things you want to do. Will stay there every time I go to St Louis.”

Apr 11, 2008 by Dawn from Clarksville, MO
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • The staff were exemplary friendly and helpful.
  • Not as luxurious as I expected uncomfortable beds & linens.

“While I was a bit disappointed in the level of luxury provided at this hotel I was expecting super plush based on recommendations, the staff was incredibly genuine, friendly and helpful and went out of their way to fix any inconvenience.”

Feb 27, 2008 by Suzanne from Indianapolis, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The bathrooms were great as well as the bed.
  • Nothing.

“Beautiful rooms, great location, couldn't have been better!!”

Feb 20, 2008 by Amy from Sedalia, KY
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Beautiful rooms.
  • All non smoking, without any smoking areas that were covered.

“Except for not be able to smoke inside and having to stand outside in the rain and 20 degree weather to smoke was an over all fine trip.”

Jan 3, 2008 by Kendra from Fisher, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The elegant appeal of the hotel. The robe and slipper kind of quality. Beautiful decorations.
  • Doesn't have a pool.

“Excellent hotel. We expected quality with a 4 star hotel, but the stay was wonderful. Beautiful hotel and a great atmosphere.”

Nov 8, 2007 by Elaine from Urbandale, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Bed very comfortable, spacious bathroom.
  • Internet seemed expensive.

“We loved this hotel. The staff was friendly. The room was huge and nicely decorated. The bathroom was to die for. It had a separate tub from the shower. There are not many hotels that do that anymore. It was the weekend of turning the clocks back. The hotel was kind enough to deliver several messages to make sure we remembered to set out clocks.”

Sep 4, 2007 by Chad from Haubstadt, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great accommodations for Cardinals game across the street, the room was very nice, would like to stay again soon. Great family weekend.
  • Parking is across the street.

“Very nice hotel, great location for Cardinals game across the street. Close to Union Station and Laclede Landing. Room was as nice as I have stayed in, very clean and comfortable. Staff was great, would love to stay there again sometime soon. Great family weekend getaway.”

Sep 4, 2007 by Craig from St. Louis, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Non-smoking throughout.
  • Bar staff was a tad inattentive.

“Excellent downtown location in a wonderful city. Clean rooms, non-smoking throughout, thought I was at a resort.”

Aug 16, 2007 by Marie from Aurora, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Shower, bath, counter space, comfort of bed, and overall cleanliness are great.
  • Toilet is too close to the wall; food is way too expensive for breakfast. Exercise facilities are ill-kept. Needs microwave and fridge in room.

“Convenience to Bush Stadium and surrounding activities, room size, and bed comfort, ability to control room temperature, shower size, water pressure and counter space were great. However, they need to add a few things, mentioned above, to justify asking price and 4-star rating.”

Aug 14, 2007 by Levi from Porter, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The restroom was wonderful with the beautiful tub and shower separate.
  • The refreshments were expensive.

“It was our first anniversary and they brought us a cheese and fruit tray and a bottle of wine. We were treated wonderfully. The room and bathroom were first-class and the service was great!”

May 12, 2007 by Amy from Columbia, MO
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Amazing location; lots of nice artwork in the rooms.
  • Parking. Refrigerator filled with items. Could not put own things in fridge.

“Great location-especially for going to the baseball game! Nice decor. Still find it very annoying that parking is not included.”

May 8, 2007 by Bernadette from Johnsburg, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great hotel!
  • Everything was great!

“Hotel was awesome and service was excellent. I would stay again!”

Amenities at The Westin Saint Louis, St. Louis

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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