Sheraton Saint Louis Hotel and Suites [St. Louis, MO]- Hotel Reviews - MyTravelGuide.com


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Photo of Sheraton St Louis City Center Hotel And Suites

Sheraton Saint Louis Hotel and Suites 3-star

400 South 14Th Street, Saint Louis, MO

A beautifully renovated downtown historic hotel, the Sheraton St. Louis City Center Hotel and Suites is truly all things to everyone.[more]

  • Amenity Highlights — 24 Hour Front Desk, Business Center, Restaurant, Handicapped Rooms/Facilities, Mini Bar
  • Average User Rating: 9.0 [rate it]
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User Reviews for Sheraton Saint Louis Hotel and Suites, St. Louis

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 1281 user ratings

Oct 21, 2009 by Julie from Bentonville,AR
Overall Rating: 10 Overall user rating

  • The staff was extremely helpful and friendly.

“Great location; right off interstate. Friendly staff. Be sure to ask for a room with a view of the arch! Large rooms; huge lap pool.”

Oct 18, 2009 by Morgan from Mesa,AZ
Overall Rating: 10 Overall user rating

  • The room was beautiful.
  • The parking greeter was condescending. You do know you have to pay for parking its a 4star hotel.

“Would stay there again.”

Sep 29, 2009 by Kel from Oak Grove,MO
Overall Rating: 10 Overall user rating

  • Clean, and beautiful lobby. Rooms were very spacious.

“Very clean, good for travelers whether for leisure or business. BIG rooms, which I loved! I will be staying there again!”

Sep 21, 2009 by Jerry from Neosho,MO
Overall Rating: 10 Overall user rating

  • Location and the room were excellent!
  • Nothing.

“Excellent experience. I will definitely go there again.”

Sep 5, 2009 by Ken from Springfield,MO
Overall Rating: 6 Overall user rating

  • Beds.
  • No hair dryer and excessive parking cost.

“Handy to ballpark, easy to get to and parking cost was outrageous.”

Sep 2, 2009 by Randy from Cleveland,OH
Overall Rating: 10 Overall user rating

  • The room was huge, including a couch, chair, great desk and nice bathroom, and in incredibly comfortable bed.
  • The room looked out on a covered courtyard, so not a huge amount of natural light.

“I forgot my iPod charger, and the desk clerk brought his personal one in to lend to me, even though it was his day off. What a great customer service story!!”

Jul 23, 2009 by Donna from Villa Grove,IL
Overall Rating: 10 Overall user rating

  • spacious room/helpful staff/close to stadium
  • old food left in refrigerator

“Well located and staff helpful.”

Jul 5, 2009 by Linda from Tulsa,OK
Overall Rating: 10 Overall user rating

  • Luxury and excellent location for my meeting in downtown.
  • Parking was an issue for check-in.

“We were very pleased with our stay and especially the pricing of Priceline. It was our first time to take the plunge of the negotiating feature and it proved to be an excellent choice.”

Jun 30, 2009 by Dale from Kansas City,MO
Overall Rating: 8 Overall user rating

  • Very cool old warehouse converted to a hotel.
  • Rooms are dated.

“Cool, but dated.”

May 23, 2009 by Kurt from Walnut Creek,CA
Overall Rating: 4 Overall user rating

  • Walking distance from the ballpark.
  • Lack of handicap parking, expensive internet access, understaffed, unequipped and poorly trained front desk staff.

“This was easily the worst hotel we stayed at on my 10 day/9 night trip. DJ event left little parking for guests. Front desk staff did not have an downtown St. Louis map and took one from the kiosk that was wonderfully inadequate. He didn't know the area to tell me how to get to Soullard district, and sent me in completely the opposite direction. I eventually found it on my own after driving through a sketch area. He was asking the housekeeping staff for directions? He couldn't give us a good breakfast location and sent us to hardies unacceptable. He was kind, trying to be helpful, but inexperienced at customer service and it showed. Room was not completely cleaned(hair on the floor in the bathroom). Sheraton hotels was not my preference anyway, so I would attempt to avoid them in the future when booking.”

May 6, 2009 by Krystle from Sedalia,MO
Overall Rating: 8 Overall user rating

“The hotel was clean and spacious and valet was quick and friendly.”

May 6, 2009 by Alicia from Wahsington,IL
Overall Rating: 10 Overall user rating

  • The room was wonderful and passed my expectations. 1st time I felt like the comforter was clean in a hotel.
  • The pool water was cold and my daughter was shivering the whole time.

“Loved it stayed on the 8th floor the room was huge. I felt like it was clean and my daughter loved the big open space. Best hotel yet on Priceline.”

Apr 18, 2009 by Ana from El Paso,TX
Overall Rating: 8 Overall user rating

  • Location.
  • I didn't like that the parking as it was $20 a night!

“The hotel was clean and well situated if you are going to be in the Downtown area, however be ready to pay $20 a night for parking. The beds were not very comfortable. The room had a small refrigerator and a sink.”

Apr 16, 2009 by from Mapleton,IL
Overall Rating: 10 Overall user rating

  • Friendly, and
    helpful staff.

“Great location, nice big room. It's all good.”

Mar 5, 2009 by Frank from Gardner,KS
Overall Rating: 8 Overall user rating

  • Location and room.
  • A
    little noisy.

“Great location, beautiful room, light rail station across the street is a little noisy.”

Dec 28, 2008 by Lois from Bloomington,IL
Overall Rating: 10 Overall user rating

  • We weren't expecting a suite, and this one was very large.
  • Despite having room to sleep 6 without additional bedding, only got 3 sets of towels.

“It was great! We were there to attend a game across the street, so location was wonderful. Parking was convenient. Suite was large and convenient. Staff was friendly.”

Nov 22, 2008 by Mark from Poplar Bluff,MO
Overall Rating: 8 Overall user rating

  • Location with respect to local attractions and cleanliness.
  • The bed was hard as a rock.

“Friendly staff, clean and great location for Downtown St. Louis events.”

Nov 14, 2008 by Shawna from Mason,OH
Overall Rating: 10 Overall user rating

  • Staff was very friendly. Rooms were large and clean.
  • Nothing.

“This hotel was better than I expected it to be. Everyone was friendly and helpful and the room was fantastic. I will definitely stay at this hotel next time I'm in St. Louis!”

Nov 5, 2008 by Jim
Overall Rating: 6 Overall user rating

  • Front desk service was exceptional.
  • Dining experience was ordinary at best.

“Hotel was nice. However, room next door kept us up until 1:30 a.m. with a party. I did not call the front desk, which I should have. This ruined our experience.”

Oct 13, 2008 by Joel
Overall Rating: 9 Overall user rating

  • Large rooms and awesome bed.
  • Bar/lounge service was slow initially.

“Great
and super amenities. Would have liked a mini-bar in the room, but overall I would stay here again.”

Amenities at Sheraton Saint Louis Hotel and Suites, St. Louis

  • 24 Hour Front Desk
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable

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