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Sheraton Saint Louis Hotel and Suites
400 South 14Th Street,
Saint Louis, MO
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5] Based on 1188 user ratings |
Sep 14, 2008 by
Cindy from Springfield, IL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Lovely building very nice room. Need some work on friendliness of bar staff.”
Sep 14, 2008 by
Paul from Clarendon Hills, IL
Overall Rating: 7
Cleanliness:[6] •
Staff:[10] •
Location:[7]
“NA.”
Sep 11, 2008 by
Karla from Colona, IL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I would review this hotel as a good place to stay while in St. Louis. I hope to stay there again in the near future. The staff was friendly and very welcoming when we got there. The hotel was very clean and the pool area was clean, the water was a little bit on the cold side. The rooms were big and roomy and very clean. I did not like the prices of the valet parking or the parking it your self they were extremely expensive and your restaurant prices were also on the high side. That was the only downfall of the hotel I saw.”
Sep 10, 2008 by
Tracey from Paragould, AR
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Overall wonderful experience. Check in/out was a breeze. Bed was extremely comfortable! Will definitely return.”
Sep 3, 2008 by
Richard S. from Park Forest, IL
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Great location, modern interior, good parking.”
Sep 3, 2008 by
Heather from Olney, IL
Overall Rating: 1
Cleanliness:[3] •
Staff:[1] •
Location:[6]
“I will never stay at this most unfriendly hotel again. First it started, when we went to check in at 3:00 (which is check-in time and if they do not have any better cleaning staff than that then they need to hire some more cleaning help then) and the lady (which was so unfriendly) said there was no rooms ready it would be at least two hours before we could get our room and they were messing everyone around. So I wait about half an hour. So finally at about 3:45 we finally get a room. So after we get to our room we think we would take our son and go for a swim (boy was we wrong) before we leave to go do our evening fun and we get to the pool and we are met buy a man that says you can not go swimming there is a swimming party going on right now (one reason I stayed here is because you had a pool). Then we go to go to the parking garage after doing our thing that evening and there is no parking spots available on any of the floors so I go back down to the front and they man at valet desk says to me very rudely there is plenty parking so he says to me I will park it for you in valet parking. So when we get back to our room that evening and go in to take a shower there was only one towel in our room. So it was not a pleasant stay at all.”
Sep 3, 2008 by
Joe from Rocheport, MO
Overall Rating: 8
Cleanliness:[7] •
Staff:[9] •
Location:[7]
“NA.”
Sep 3, 2008 by
Sheila from Blue Springs, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The hotel was nice, it was a gift for my sister & brother in law for their wedding night. The hotel staff was friendly, but due to a big football game we couldn't check into the room till 5 pm - I have a 4 month old child and we had to wait in the lobby for 2 extra hours - which was inconvenient. All in all - the newly-weds enjoyed their night and their room which is all that really matters in the end.”
Sep 3, 2008 by
Brandon from Quincy, IL
Overall Rating: 7
Cleanliness:[9] •
Staff:[8] •
Location:[8]
“Overall it was a nice hotel but management was a little poor.”
Aug 30, 2008 by
Lisa from Columbia, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Staff allowed us to change clothes in a conference room.”
Aug 12, 2008 by
Steve from Amherst, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“Staff was very friendly and professional, would stay there again.”
Aug 11, 2008 by
Garrett from Louisville, KY
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[4]
“The room size and staff were excellent. This hotel is not in the heart of Downtown like the Millennium, Westin or Hyatt. A good experience overall. Only downside is location.”
Aug 11, 2008 by
Chris from Muscatine, IA
Overall Rating: 8
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“The rooms were spacious. The pool and sun deck were very nice and had a great view of the city and the hot tub was the perfect temperature although it was in less then perfect shape (I actually gashed my foot open on a tile). Overall, it was a great hotel.”
Aug 11, 2008 by
Todd from Denver, IA
Overall Rating: 7
Cleanliness:[3] •
Staff:[8] •
Location:[8]
“Large rooms friendly staff. Over priced parking. Room smelled of smoke. This was a non smoking room.”
Aug 8, 2008 by
Pam from Ozark, MO
Overall Rating: 4
Cleanliness:[9] •
Staff:[2] •
Location:[9]
“I had stayed at the hotel before and was blown away by the amazing service. This stay it was passable at best. Garage attendant wasn't present so we were trapped for 5 minutes. No apology for his absence. Room service closed their kitchen 10 minutes before their stated time.”
Aug 5, 2008 by
Dave from Haddonfield, NJ
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Wonderfully restored old building, modern and elegant inside, convenient location to shops and mall, right on bus and Light Rail Lines, central.”
Jul 31, 2008 by
Sara from Chattanooga, TN
Overall Rating: 5
Cleanliness:[7] •
Staff:[4] •
Location:[7]
“Beautiful place, seemed very deserted, kind of sad. Downtown St Louis is empty without the Cardinals, also sad, surrounding restaurants all closed. The clerk was extremely rude to the gentleman before me (I'm kind of bossy so he didn't try with me). Room service trays for other rooms were in the hall our whole visit (same trays). An outdoor pool deck is featured but was closed for the summer!”
Jul 29, 2008 by
Herris from Allen, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“If you have a lot of activities in the Downtown St. Louis area, this hotel is a great location.”
Jul 28, 2008 by
Larry from Council Bluffs, IA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Hotel very nice, however they should disclose that you have to pay for parking and the amount. ( it wasn't cheap).”
Jul 26, 2008 by
Karen from Nashua, NH
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Very nice hotel, would definitely stay again.”
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