Hyatt Regency Saint Louis

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User Reviews for Hyatt Regency Saint Louis, St. Louis

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Oct 21, 2009 by Diane from Coos Bay,OR
Overall Rating: 10

• Very comfortable and luxurious.
• Parking fee, a fair distance with 2 heavy bags.

“My daughter and I loved this hotel. It was very lovely with old type character. The linens were very luxurious. The bed was comfortable. The housekeeping staff is to be commended. I would not hesitate to stay again!”

Oct 21, 2009 by Andrew from Morton,IL
Overall Rating: 8

• Location and history.
• Staff needs some additional training.

“The hotel is beautiful. Well kept. Undergoing a renovation that is only making it better.”

Oct 21, 2009 by Woody from Bethesda,MD
Overall Rating: 10

• Outstanding service staff, excellent restaurant.
• Many stores in the associated arcade were out of business.

“It far exceeded my expectations. Some earlier reviews had complained about indifferent service staff, damp rooms etc. We found just the opposite, perhaps because ownership passed to Marriott a few years ago. Service staff always had a smile and a friendly word. The room was clean and attractively decorated. The restaurant served an outstanding breakfast buffet.”

Oct 8, 2009 by James from Huntingdon,TN
Overall Rating: 10

• Helpful staff.
• Lack of electric outlets in the room. Lack of elevator info in the elevator.

“Extremely beautiful. Good staff. Surprised at so many tips required. Pricey restaurant for normal fare not appreciated.”

Oct 6, 2009 by Richard from Batson,TX
Overall Rating: 1

• Nice.
• Too far to park; charged for internet, required to tip for everything.

“I would never stay there again. I was required to give a $150 deposit up front for incidentals.”

Oct 4, 2009 by Ronnie from San Antonio,TX
Overall Rating: 8

• The train station.
• High cost of parking.

“Located in train station and located in a mall. Obviously having financial problems in the mall but surviving. Parking across the street. Easy in and out of the non covered parking area. Not much around except for downtown businesses and Civic Center.”

Sep 28, 2009 by Todd from Decatur,IL
Overall Rating: 9

• I thought my room was fantastic. Spacious and comfortable.

“I found the Marriott at Union Station to be very nice, clean with thoughtful and helpful staff.”

Sep 25, 2009 by Bob from Fayetteville,AR
Overall Rating: 10

• I liked everything about the hotel.
• There was nothing I did not like.

“Excellent accommodations and excellent service. I really enjoyed my stay and will stay there again.”

Sep 25, 2009 by Walt from North Ogden,UT
Overall Rating: 10

• Central location to many events.
• It is a maze to get to your room.

“Beautiful hotel, centrally located to many items of interest. Definitely would stay there again.”

Sep 13, 2009 by Betsy from Elk Grove Village,IL
Overall Rating: 10

• The architecture of the historic building was phenomenal.
• Outside of the hotel there were homeless people, did not feel safe at night outside the building.

“Excellent! We would definitely stay there again. It was clean, neat, friendly staff, and beautifully structured.”

Sep 1, 2009 by James from Paris,TN
Overall Rating: 10

• Beautiful, convenient, clean

“Excellent choice. convenient, many restaurant choices on property. Near other attractions”

Aug 20, 2009 by Amanda from Oklahoma City,OK
Overall Rating: 8

• The beds were so comfortable.
• The bagel place downstairs was terrible. Took 30 minutes to get a bagel and the staff was rude.

“The hotel was beautiful. the staff was very friendly and helpful. the beds were amazingly comfortable. The housekeeping staff kept the hotel very clean. The only complaint i have would be about the Einstein Bagel shop located on the property. It took them 30 minutes to fill my bagel order. When I asked the employee about when I would receive my order she replied can't you see there are only 2 of us working here. You need to be patient. I then asked to speak to a manager, and she replied, you are speaking to her. The bagel shop is not likely to be owned by the hotel, but nonetheless, I would avoid it all together.”

Aug 18, 2009 by Nancy from Clinton,MO
Overall Rating: 10

• Beautiful and restaurants were wonderful.
• Fire alarm at 5 am.

“We will definitely stay here again, Thanks Priceline.”

Aug 15, 2009 by lisa from Perryville,MO
Overall Rating: 8

• Very comfortable bedding. Very friendly staff.
• Did not care for the toiletries provided. Hotel restraunt breakfast a bit bland.

“Nice hotel. Very fancy & 4-star appeal, but casual atmosphere. Staff friendly. Good location, lots to do. Very clean & comfortable room. Felt very safe & secure there. Have already recommended this place to lot of people. Can't wait to go back.”

Aug 14, 2009 by Rusty from Howell,MI
Overall Rating: 9

• Very comfortable beds and the train station atmosphere.
• Humidity in the hotel room.

“We really enjoyed the setting of the hotel being in the Union Station. Even though it seems as if a few years ago, it was a bustling mall atmosphere, it still is a fun setting. The beds were the most comfortable on our trip, but we had a difficult time getting rid of the humidity in the room (the 80% humidity in STL, didn't help). Overall it is a very good hotel, friendly staff and most unique setting.”

Aug 14, 2009 by Lori from Mackinaw,IL
Overall Rating: 9

• It's just BEAUTIFUL!
• N/A

“Very clean and comfortable. Staff was great.”

Aug 11, 2009 by Phil from Springfield,IL
Overall Rating: 9

• Very nice.
• Sewer smell in bathroom.

“High expectations all fulfilled.”

Aug 3, 2009 by stacie from Carmel,IN
Overall Rating: 9

• The location was nice. The kids liked all the excitement of the mall.
• A bit of a maze to get to the pool.

“Nice hotel.”

Jul 31, 2009 by Jen from Covington,IN
Overall Rating: 9

• Unique.
• Lobby location.

“Self parking, then walking through the mall with luggage is awkward. But this is a great hotel. We enjoyed the mall and restaurants. The hotel room was large and comfortable. The bathroom layout was great.”

Jul 31, 2009 by LeeAnn from Richardson,TX
Overall Rating: 10

• It was beautiful and offered a lot to do be connected to the mall area.

“We enjoyed staying at this beautiful hotel. There was plenty to do and see within the hotel and mall/restaurant areas. You could have a vacation without ever leaving the building.”

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Amenities at Hyatt Regency Saint Louis, St. Louis

24 Hour Front Desk Bar/Lounge Business Center Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Golf Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services