Courtyard by Marriott Saint Louis Downtown

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User Reviews for Courtyard by Marriott Saint Louis Downtown, St. Louis

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Sep 10, 2008 by Julie from Tremont, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was very friendly and helpful!
• I do wish it were a little closer to downtown but it was not horrible.

“It is a very clean and well managed property. It is in a quiet area and well lit. The rooms are very comfortable and the pool area is great. The staff was always very friendly and helpful. For what we used it for it was perfect.”

Sep 8, 2008 by Shawn from Los Angeles, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Free Internet, that was great, the staff was the greatest, really amazing, hotel was nice and clean.
• Would have been nice to have shops and restaurants within walking distance, but the hotel food was very good.

“The hotel was nice, good downtown location (just not near restaurant and shops) just 2 miles from the arch so I was able to walk there, right near the freeway which was nice. Like the free stuff the free internet was great. The staff was so amazing, but overall the hotel was great!”

Sep 4, 2008 by Kristin from Independence, MO
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[3]

• The hotel staff was very friendly and always willing to help.
• The location was not as close to downtown as shown on the map.

“The hotel was no where near the arch and not even really in the downtown area. The staff was very helpful and friendly.”

Sep 3, 2008 by Shannon from Springfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms were nice and comfy. Modern and clean.
• Check in took a bit of time.

“We were able to do a lot of walking from our hotel. Real close to Union Station. We walked to the game, arch, and places to eat. Loved our trip and the hotel was clean, comfy, and modern.”

Aug 25, 2008 by Reid from River Falls, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Two queen beds!
• Heavy chlorine smell around pool area.

“Great hotel with comfy large beds and very friendly helpful staff at the front desk. Not a lot of nightlife right nearby.”

Aug 15, 2008 by Uthal from Brookland, AR
Overall Rating: 9
Staff:[9] • Location:[8]

• Service was nice & friendly.
• Pool close at 10:00 pm.

“It was nice & friendly; need to have a free small breakfast.”

Aug 8, 2008 by Dennis from Chilton, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Clean, helpful staff.
• Small room.

“Clean room, a bit on the small side. While not within walking distance of attractions this hotel was easy to get to. Staff was extremely helpful and friendly.”

Aug 5, 2008 by Christy from Pensacola, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Internet service.
• No continental breakfast.

“Rooms were rather small and nothing fancy. Bed was not a king size.”

Jul 31, 2008 by Valerie from Richton Park, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[7]

• Location is good.
• No wireless access anywhere in hotel. Staff says remodeling to begin soon.

“Not of the Hyatt's standards as of yet. Recently, purchased and remodeling is to begin soon. Current lack of wireless for business travelers is a huge drawback. Also, hotel did not allow self parking during busy check in, only valet.”

Jul 24, 2008 by Tina from Lees Summit, MO
Overall Rating: 7
Cleanliness:[4] • Staff:[10] • Location:[8]

• Indoor pool.
• Dirty vanity in our room.

“I feel this hotel accommodated our needs. We were not in the hotel much, except to sleep. I do wish more time had been given to the cleanliness of the room. Being clean is not expensive.”

Jul 24, 2008 by Jennifer P. from Robinson, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] •

• The rooms were big and beds were very comfortable.
• The hot tub didn't work and the pool was a bit small for the hotel size.

“Overall it was very nice, the only bad points were that the elevators and stairs were a bit far would be a far walk for elderly or handicap people. Rooms were very nice and had a separated bath and toilet from the sink, which was nice cause there were 2 adults and 3 children. Rooms were very spacious for the 5 of us.”

Jul 23, 2008 by Marcia from Arnold, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• It was close to the downtown area.
• The whirlpool was out of service during our entire stay.

“The hotel was very clean and attractive. Our room was small yet, comfortable for all 4 of us. The bed was very comfortable and the children slept well on the hide a bed. I was disappointed to find out that there was a charge for the breakfast. However, we did decide dine at the hotel and everyone in the family was pleased with the breakfast buffet. The breakfast staff was particularly helpful and kind. We were disappointed that the hot tub was out of service during our entire stay. On our second evening there, I thought the pool could have been more clean.”

Jul 23, 2008 by Cheryl from Nashville, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• The over all appearance of the hotel. Soft bed.
• The cost for the breakfast.

“The hotel and staff was great. I would highly recommend this hotel to friends and family.”

Jul 22, 2008 by Sam from Ozark, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Although obviously renovated, the hotel was clean and attractive.
• The quality of the "cooked to order" breakfast was not as good as other Marriott facilities I've enjoyed.

“The front desk staff was friendly and helpful. Our room was clean and comfortable. The quality of the food (not the selection, but the actual quality of kitchen-prepared meat, eggs and potatoes) was sub-par for what I've come to expect from Courtyard by Marriott in other locales. Both the variety and quality of breakfast items left something to be desired. Overall, our stay represented a good value.”

Jul 21, 2008 by Aj from Jacksonville, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] •

• The room was nice and everything was very clean.
• One of the evening staff was EXTREMELY rude and unhelpful.

“This hotel is only a few blocks from Union Station and the Metro Link. I felt very secure being close to the Police & FBI stations as well. Everything was quite clean, neat and aesthetically pleasing. There was no fridge or mini-bar, but food was available at the front desk at mini-bar prices. Almost everyone was very nice. There was one person who was extremely rude, unhelpful and should not be working with the public. Otherwise, I very much enjoyed my stay.”

Jul 18, 2008 by Tom from Mason, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location, clean, helpful staff, good facilitates.
• None.

“Hotel was in downtown area with lots of free parking spaces. Staff was helpful and friendly. Breakfast buffet costs $10.35 that had eggs, sausages, fruits. Facilities were adequately for quick business trip.”

Jul 9, 2008 by Linda from Carmel, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• It has a pool for the kids.
• A little too far from the main downtown section to comfortably walk with small children.

“It was an ok hotel for our purposes. Overpriced for what you get with a 2.5 stars, but functional and we wanted to stay downtown St. Louis on a holiday weekend. A bit too far away from downtown to easily walk everywhere (riverfront, City Museum) with smaller children. Very close to Union Station, which was great. Had problems getting a room with two double beds, so had to settle for a King with a couch that pulled out into a bed. Not that comfortable on the couch bed, but we made the kids sleep there! Has a great pool facility, which was the highlight for the kids. No restaurant, but a nice, hot breakfast bar. Kids half price. Staff friendly and helpful. Rooms were smallish, but ok. Clean. Internet access was great. Overall a fairly standard Marriott Courtyard experience.”

Jul 9, 2008 by Amy from Harrisburg, IL
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[1]

• The rooms were nice and comfortable.
• The hotel was way over priced and the location was not what I expected.

“The rooms for the most part are very comfortable. The location for what we wanted wasn't good and for what we got it was way over priced. The midnight shift customer service was horrible. I actually asked for a manager and was given the run around. I will never stay at that hotel on traveling. I don't recommend staying at this hotel to anyone!”

Jul 8, 2008 by Debra from Carbondale, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly and clean.
• Too pricey.

“It's a fine simple hotel.”

Jul 3, 2008 by Randy from Liverpool, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very clean and friendly staff.
• Not much of a view. Our room faced the parking lot.

“Overall, a very clean room. I would stay there again.”

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Amenities at Courtyard by Marriott Saint Louis Downtown, St. Louis

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service