Hilton Garden Inn New Orleans Airport

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User Reviews for Hilton Garden Inn New Orleans Airport, Kenner

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Jan 5, 2009 by Jessep from Seattle,WA
Overall Rating: 9

• The staff was amazingly warm and friendly and the location (While out of the way) was nice!
• The business center's computers could use an upgrade but they were usable.

“When we first arrived (Road weary to say the least) we were greeted by one of the friendliest clerks I've ever had the pleasure of dealing with. The room was nice, the location was a little out of the way,
but it felt much safer because of it and it was all around a great stay. Thanks!”

Nov 14, 2008 by Paul from Houston,TX
Overall Rating: 9

• Clean, friendly staff, great lighting.
• There were construction causing noise and shake to room.

“Great experience all around.”

Nov 5, 2008 by marsha
Overall Rating: 5

• It was next door to the wedding facilities that I attended.
• The first room I was in sounded like I was in the boiler room.

“It was average.”

Oct 30, 2008 by Dr. D
Overall Rating: 6

• Shuttle service to and from airport excellent feature. Convenient to a casino.
• Other than one member of the front desk staff and the shuttle driver
  customer service was lacking. Lots of bad attitude.

“Overall, good property for quick stay. One night is the most I would stay here. Airport shuttle is free and convernient. Room condition was
ok not great. Under three stars. Location was decent. Not in a bad area. Near the lake and casino which was nice for one night. Not a place for romantics but decent value for the money. Breakfast was not great and was overpriced. Staff at breakfast was terrible.”

Aug 17, 2008 by Toby from Summerville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Excellent, clean, close to airport. Staff was helpful.”

Aug 1, 2008 by Jordan from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] •

• Great for the price.
• Nothing at all.

“Comfortable beds, nice looking room. Very clean.”

Jul 16, 2008 by Sandra from Centerville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Bedding was super! Extra great desk staff.
• Confusing with multiple hotel in the airport area with the similar name.

“Free shuttle from the airport to hotel. Know complete hotel name as there are several from the same chain in the area. Wonderful front desk staff. Little snack shop/mini store open 24 hrs by desk. Recommend purchasing sunscreen since airports didn't allow it. Bedding was down filled and wonderful! Spacious room. Absolutely would stay here again.”

Jul 8, 2008 by Sabrina from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[7]

• Airport shuttle very convenient.
• There was hair (head and body) on the floor of the bathroom.

“Very good experience, the complimentary airport shuttle was perfect. It allowed us to travel with no worries or extra expense.”

May 26, 2008 by Scott from Maylene, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, well appointed rooms, friendly staff.
• Just a little off the beaten path but not too far.

“Would stay there again!”

May 24, 2008 by Wanda from Mobile, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Bed was comfortable; hotel clean.
• So far out from downtown.

“Bright decor; comfortable bed, felt safe in the hotel traveling solo. Would stay at the hotel again!”

May 8, 2008 by Patrick
Overall Rating: 9

• Huge king bed and room, free shuttle to/from airport!

“Great value for the price. Fairly close to the airport and complimentary shuttle available. Very spacious. Staff were overly courteous.”

Apr 18, 2008 by Hilary
Overall Rating: 10

• Very clean hotel with friendly staff.
• No receipt given at checkout.

“Hotel was easily accessible from highway, check-in was very friendly however upon check-out they could not provide me with a receipt.”

Mar 26, 2008 by Jesica
Overall Rating: 1

• I was happy to check out.
• The rooms were very dirty.

“The room was filthy; blood was actually splattered on one wall. The hotel did agree to put us in a new room. However, this room had hair all over the towels.”