Hilton New Orleans Airport

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User Reviews for Hilton New Orleans Airport, Kenner

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Apr 17, 2008 by Everett from Marble Falls, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Front clerk was helpful.
• My first room was not clean.

“This a good hotel.”

Apr 16, 2008 by Chad from Ruston, LA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• My room was very comfortable.
• The Bathroom was fairly small considering quality of hotel.

“The hotel is clean and the room was comfortable. The bathrooms were nice but very small and made it uncomfortable for 2.”

Apr 15, 2008 by Nancy from Cumberland, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Near airport - clean - 24 hour airport shuttle.
• Dining room staff was poor.

“We stayed here for its location near the airport and 24 hour shuttle as we had to leave very early. Room was clean and quiet, though we had to settle for a king bed instead of two beds. Dinner in the dining room was interesting, a potato as an appetizer, the food good, but the wait staff didn't know what they were doing or care. Good hotel for our very short stay.”

Mar 19, 2008 by Greg from Amarillo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convenient to airport and well-maintained.
• Nothing.

“Nice facility and so convenient to airport. Friendly and attractive.”

Mar 18, 2008 by Gabrielle from Shreveport, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, clean, spacious room. nice, clean bathroom.
• My room was to far from lobby. Had an astray.

“The overall stay was great. I saw an astray when we walked in, I thought I smelled smoke but no one else did. I had called the hotel before hand and told them of my preference and that my child had asthma. But he did not comment.”

Feb 28, 2008 by Mayfield from Marrero, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very appealing and great customer service.

“My stay at the Hilton was wonderful and the room was neat, appealing to the eyes and the late check-out was very helpful to me.”

Jan 30, 2008 by Brenda from Meridian, MS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location - safe area.
• Food was ridiculous in price.

“Hotel is a typical airport hotel. The rooms are comfortable and clean. Definitely not a 3-star, though. Internet access is $11.95 per day. Breakfast buffet is 16.95. The buffet is small and not worth nearly that much. The staff was nice, especially in the restaurant.”

Dec 26, 2007 by Scotty from Waco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Nothing.

“Clean quiet room in a great location to the airport and rental car drop-off.”

Oct 23, 2007 by Sybil from Baton Rouge, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[7]

• Convenient location with nice sports bars facility.
• Maintenance didn't fix toilet problem when I reported it to the desk.

“Very nice lobby with good clean room. Easy access to interstate system to get around the city.”

Sep 12, 2007 by Will from Fort Polk, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The friendliness of the staff.
• The pool was filthy and the food.

“Over all my experience at the Hilton was above par, but on another note the food was not very good, nor within par to the local cuisine. The Gumbo tasted more southwestern in flavor than Creole, the shrimp poor boy, well, we'll leave that one alone. We were on the 5th floor and were looking over the pool. It was horrible to look at. It was very moldy, and dirty. Very poorly cared for.”

May 9, 2007 by John from St. Landry, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and nice as hoped for!
• Would be nice to have late menu with more than a cold sandwich.

“Great place with a great attitude!”

May 8, 2007 by Robin from New Orleans, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service.

“I would strongly enjoy my stay.”

Apr 5, 2007 by Greer from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Convenience to airport.
• Bathroom small.

“We enjoyed our brief stay and would certainly consider the hotel in the future.”

Apr 4, 2007 by Roylynn from Bartlett, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was a comfortable hotel and the guest services were very friendly.
• I kept getting interrupted by maintenance and housekeeping and I had to pay for internet.

“Overall, my stay was ok. I didn't expect to have to pay for wireless internet though. I also didn't expect that a leak in the lobby would be traced to my room. This leak caused maintenance to interrupt me while I was getting dressed, but he was very courteous. Although, I know that housekeeping had to do their job, I was walked in on while I was in the bed.”

Feb 28, 2007 by Ronald from Ga, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable, safe, well serviced, great southern dishes.
• Cheek-in was long.

“Would recommend hotel to others, felt that during peak times more staff should be available; visited during made grass.”

Jan 18, 2007 by Tessie from Lafayette, LA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[2]

• I loved their pillows (big, soft, and fluffy). Nice toiletries too. ;).
• Its location.

“Location is 2 miles off of the main highway.”

Jan 18, 2007 by Rhoda S. from Stanwood, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nicely decorated and a wonderful courtyard.
• The front desk clerks did not know much about the area but not bad enough to complain. They were very sweet.

“The gentleman that helped us up to our room was solo sweet. We had been working 14 hr days for 2 weeks at a disaster relief center. He had asked what we had done and after explaining that to him he said "well you are here now, let us wait on you for your stay" I almost cried. It was such a loving caring comment that meant the entire world to us because we were dead tired but happy tired!”

Jan 17, 2007 by Rhoda S. from Stanwood, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very attractive, roomy & clean.
• Needed a few more hotel staff & more familiar with the area.

“We were very pleased with the hotel at a 3 star level. The garden a courtyard was lovely!”

Jan 4, 2007 by Navin from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice ambience.
• Charging for American breakfast.

“Overall a good experience.”

Jan 4, 2007 by Amy from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding was fabulous.
• Nothing.

“The hotel may be 25 minutes from downtown new Orleans but it is a fabulous hotel for its price. The bed was so comfortable that my boyfriend and I wanted to take it home with us. The staff is friendly and the hotel very clean.”

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Amenities at Hilton New Orleans Airport, Kenner

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services