Hilton New Orleans Airport

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User Reviews for Hilton New Orleans Airport, Kenner

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Jan 11, 2010 by Mike from Keystone Heights,FL
Overall Rating: 8

• The beds were very comfortable. Staff was very accommodating in fixing problems.
• We were put in a room that had not been completely cleaned. Walls were a little thin.

“We had to be moved to a cleaner room. The first night in the new room produced no sleep due to noisy neighbors. After we checked with the staff and were assured the neighbors had checked-out, we enjoyed the rest of our stay. We prefer two queen beds but the doubles were very comfortable. Walls were thin but the location is great for travelers being right across the street from the airport terminal and just off of I-10.”

Sep 21, 2009 by Dale from Hazlehurst,MS
Overall Rating: 8

• Gave you a choice of non-smoking verses smoking room.
• Nothing.

“If you believe in American capitalism, this is a place for you, they treat you like an adult, they give you a choice when checking in non-smoking or smoking, do not treat you like a kid when they say that this is a non smoking hotel, if you are a smoker you get treated like a 2/3 class citizen, not here at the Hilton!”

Apr 25, 2009 by Nikki from New Orleans,LA
Overall Rating: 9

• Location.
• Jacuzzi was
  not working properly; water too cold, asked front desk to have someone adjust it, no one ever did.

“Overall great hotel, but they need to provide free internet service to guests, even if only in the business office on the 1st floor. I can understand not offering free WiFi. Also, hotel was clean, room was spotless but hallways were a tad bit untidy. Lost of room service dishes stayed on floors through the day and hall way floors should be vacuumed daily.”

Apr 5, 2009 by Kyle from Seaford,DE
Overall Rating: 8

• Clean.
• Not real Cajun Food.

“The room was clean, but the decor is outdated.”

Mar 11, 2009 by Karen from Paincourtville,LA
Overall Rating: 10

• All of the employees were friendly and helpful.

“I would recommend this hotel to fellow travelers.”

Feb 14, 2009 by Nick from Kenner,LA
Overall Rating: 7

• The room was comfortable.
• No refrigerator, no microwave.

“The hotel itself was OK, but no fridge and no microwave. I like having those in a room. This is an expensive hotel. It was surprising not to find these amenities.”

Feb 12, 2009 by Robert from Gibsonia,PA
Overall Rating: 8

• Reasonable room
  and bed size, comfortable.

“Clean, comfortable room.”

Jan 6, 2009 by Steve from Buena Park,CA
Overall Rating: 7

• The front desk people were awesome, but everybody else was bad.
• Overpriced ice cream.

“This hotel was great. However, $28 bucks for a cab ride each way to the French Quarter, it was probably a better idea to just get a higher priced room in that area.”

Aug 14, 2008 by Margie from West Monroe, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very convenient to airport.
• Charge for 15 minutes of computer use in business center.

“This hotel was conveniently located across from the airport. It had a restaurant, coffee bar, and lounge and nice lobby and meeting facilities. The pool was small but nice. The room was clean and spacious but the bed was springy and not very comfortable. Surprised by the fee to use the computers in the business center.”

Aug 5, 2008 by Thad from Beaumont, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very clean and the staff was excellent.
• Far from downtown New Orleans & The Quarter.

“Excellent choice for people flying in to NO Int. The staff was very eager to accommodate. The breakfast buffet was high, so we passed on it. Not in the heart of the action, but very safe compared to most of the downtown hotels. It's well worth the 15 minute drive to downtown to get a clean, safe hotel with free parking.”

Jul 30, 2008 by Wenonah from Wiscasset, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly staff, great amenities, great beds.
• We had to pay extra for internet.

“Great location, friendly staff, great amenities, great beds, must pay for internet.”

Jul 25, 2008 by Mabel from Canoga Park, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff made us feels welcome. The room had no detectable heavy fragrances to which I am highly sensitive.
• It was a bit far from the freeway I was traveling on.

“Nice, comfy and friendly. What else makes a good hotel?”

Jul 24, 2008 by Gerard from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The ambiance and the southern hospitality displayed by the staff was excellent.
• No dislikes.

“This hotel is awesome and in a nice location.”

Jul 24, 2008 by Ladonna from Clinton, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean and neat.
• A little difficult to get to off the expressway.

“Lovely, I look forward to staying here on my next visit.”

Jul 22, 2008 by Rickye from Colleyville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience to the airport.
• Noise from the bar in the lobby.

“Very clean comfortable rooms.”

Jul 2, 2008 by Myra from Raceland, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The lobby gave you a feeling that this is a nice hotel.
• Room could have used a refrigerator and micro.

“We are very satisfied with this hotel.”

May 15, 2008 by Dannyk from Lake Charles, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Clean, convenient location, impressive garden area and landscaping.
• Could not stay longer than 1 night.

“Enjoyed the short stay. The staff was very nice, rooms, lobby, grounds very clean. Room was very spacious and comfortable.”

May 14, 2008 by Charles from No. Clarendon, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upscale, furnished nicely, very clean, courteous staff.
• Limited parking.

“Very nice. Would go back. Refer a friend.”

May 1, 2008 by George from Bellingham, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Free Parking.

“Hotel location was near airport. The toilet in the room plugged but was promptly fixed. Food in the restaurant was only fair.”

Apr 17, 2008 by Everett from Marble Falls, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Front clerk was helpful.
• My first room was not clean.

“This a good hotel.”

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Amenities at Hilton New Orleans Airport, Kenner

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services

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