Sheraton Clayton Plaza Hotel

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User Reviews for Sheraton Clayton Plaza Hotel, St. Louis

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Oct 20, 2009 by Theresa from Lexington,KY
Overall Rating: 7

• Conveniently located, safe area.
• Had mold in shower and around faucet, small bathroom.

“Hotel is mostly attractive. Nice staff. Overall experience could be improved by cleaning mold/mildew from sink faucet and shower.”

Oct 7, 2009 by Chris from Springfield,MO
Overall Rating: 10

• Great location, and an upscale hotel.
• Small room.

“This is a very nice hotel, in an upscale area. Very close to everything. This was my second visit to this hotel, the room the first time was much better, with 2 double beds. This time I got a small room, with only 2 double bed. My kids had to sleep on the floor, luckily we brought our inflatable mattress. Still a nice room though.”

Sep 30, 2009 by Mitch from Warsaw,IN
Overall Rating: 9

• Incredible friendliness and hospitality.
• No hot tub.

“I was blown away by the friendliness of hotel staff. The room was wonderful and overall the hotel was clean. The location was about 15 minutes from downtown, but in a wonderfully quiet and safe area. Within two blocks of the hotel were public transport stops as well shops and restaurants. I would highly recommend this hotel.”

Sep 20, 2009 by Edna from Las Vegas,NV
Overall Rating: 10

• Location.

“Clean,friendly staff. This is my second time to stay in this hotel and I would like to stay again on my next visit.”

Sep 18, 2009 by Lori from Wichita,KS
Overall Rating: 10

• Friendly staff.
• Had a small problem with the scheduling of shuttle usage and cost of parking.

“Very pleasant. Would stay again at the price I paid.”

Sep 3, 2009 by Vicky from Pana,IL
Overall Rating: 9

• Room very clean, bed and linens excellent, quiet room, seemed safe and secure.
• Had to pay $14.00 for parking.

“Our stay at the Sheraton Clayton Plaza was very pleasant. Rapid, courteous check in. Room small but nicely renovated with excellent bed and linens. We did not spend much time at the hotel or eat there as we were in town for a wedding at another Clayton hotel. Covered, attached parking garage was convenient, but we had to pay $14.00 for parking. I felt that fact should have been disclosed before I bid. Two of the other hotels I checked with do not charge for parking. This is the first time I have ever encountered this situation on Priceline. Overall, the hotel was very nice and I would stay there again and recommend to friends.”

Aug 20, 2009 by Kevin from Willowbrook,IL
Overall Rating: 6

• No free Wireless Internet access, they charge $9.9.

“It would be nice they have refrigirator and offer free wireless internet access. They charge $10 for 24 hour usage. Most of the hotels have free Internet access.”

Aug 3, 2009 by Chris from St Louis,MO
Overall Rating: 7

• Friendly staff and clean accommodations, good bed.
• Tiny room was OK, but noise directly outside window from pool was not.

“The hotel room was small but adequate. Everything was in working order. There were several noisy guests in the hall but I asked them to please not dance in the hall (for real) and they left. The fitness area was tiny but functional. The pool was nice (and deep!). The noise from the pool was very loud though. My room was directly above the enclosed area and I could hear kids screaming until the pool closed. Definitely need some better windows for the rooms just above the pool!”

Aug 1, 2009 by Michael from Naperville,IL
Overall Rating: 9

• It was 1st class.

“The Sheraton is a very welcoming hotel. The staff seemed very happy to accommodate me. The room was very clean and the breakfast in the 14th floor "club" was very good.”

Jul 24, 2009 by Liz from Jackson,MS
Overall Rating: 10

• Hotel had on street parking.
• Wi-Fi in room wasn't free.

“A very well maintained hotel. All was as expected: clean, comfortable, friendly staff.”

Jul 23, 2009 by Virgenia Campbell from Rochester,NY
Overall Rating: 10

• The hotel was very beautiful and the staff was very friendly and helpful.
• Nothing.

“The Sheraton was a very beautiful hotel. The staff was very friendly and they were very accommodating especially when at 2:00 am they were willing to give us menus for local take out food deliveries.”

Jul 23, 2009 by Angie from Richmond,KY
Overall Rating: 2

• The
  TV worked.
• Toiled didn't flush properly, wasn't given the room described.

“The desk staff was rude. When we told them that neither the ice machine nor the pop machine on our floor worked, they told us to go to another floor.”

Jul 19, 2009 by anne from Marshall,IL
Overall Rating: 7

• i liked the starbucks coffee. nice treat
• i don't like paying for parking and i feel that with this quality hotel the wifi should be free.

“i felt that the way you left the parking garage was very dangerous.”

Jul 15, 2009 by Ann from Forest Park,IL

• Great location, friendly staff, comfy bed.
• Confusion over room number, no remote in room.

“A suburban business hotel, a good deal for weekend leisure travelers. Expensive parking for its suburban location. Our visit was marred by a couple of snafus (sent to the wrong room, missing
TV remote), but both were quickly resolved.”

Jul 14, 2009 by Sara from Kansas City,MO
Overall Rating: 9

• Service was impeccable! I don't think I've met more diligent and friendly staff members anywhere else that I've traveled.
• I can't think of anything.

“This staff at the Sheraton did everything to make our stay incredible. We have a 15 month old. The servers in the restaurant handled him like a champ; the front desk made him smile, and the concierge told us that he had five children. These little things made us relax a bit as this was our first traveling excursion with our son. I would return to this hotel.”

Jun 16, 2009 by David from Columbia,MO
Overall Rating: 9

• Clean.
• Parking fee.

“Great hotel but very expensive parking.”

Jun 15, 2009 by Jacob from Mounds View,MN
Overall Rating: 7

• They have a nice lobby, the room was mostly clean, but needed some maintenance.
• Parking is convenient, but an extra $15 per day.

“This is obviously an older hotel with which had recently been renovated. The renovation of the rooms was done as cheaply as possible, but the lobby was done well. This place should be nice for corporate meetings, but I wouldn't stay there again. If it wasn't for the strategic location in a highly corporate neighborhood, I don't know if they could charge their rate.”

Jun 12, 2009 by Bob from Lowell,MI
Overall Rating: 10

• Located by a lot of restaurants that reflect St. Louis.
• Pay for parking and internet access.

“All was great, the rooms were excellent the staff was more than nice (they gave many ideas for our dinner and also printed off maps of where they were) also the fitness center was above expectations. We only had to negatives, had to pay $14.00 extra to park and $10.00 extra for Wi-fi.”

Jun 11, 2009 by Marilyn from Lebanon,MO
Overall Rating: 5

• Close to Metrolink.
• Small room, bedding was terrible-scratchy, there was no breakfast as most hotels offer.

“We have stayed in much nicer hotels for less money than we had to pay for this one. Will not stay here again.”

May 20, 2009 by Heidi from Huntley,IL
Overall Rating: 6

• The staff was very knowledgable about the area and didn't hesitate to extend a helping hand.
• Room service delivered spoiled milk and did not include the juice and coffee.

“Hotel was pleasant enough. Except for some spoiled milk I was given through room service. Parking was a bit tight, but all in all, a fair stay.”

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Amenities at Sheraton Clayton Plaza Hotel, St. Louis

24 Hour Front Desk Available to/from Lambert-St Louis International Airport; 6 AM - 10 PM Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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