Doubletree Club Street Louis Airport

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User Reviews for Doubletree Club Street Louis Airport, St. Louis

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Sep 11, 2008 by Brooks from Dunnellon, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The continental breakfast was top class including self-made waffles from batter.

“Excellent hotel. I have stayed here many times in years past when I was a pilot for TWA. The hotel is in much better condition now and the bed was one of the best hotel beds that I have ever slept in, and we're talking thousands of hotel beds over a 31 year career.”

Sep 4, 2008 by Brie from Barrington, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing! Ghetto, dirty, scary!
• Ghetto!

“The staff would come by without fail at 9 sharp to collect the left over nasty pastries and usually the guy would yell "Yo, excuse me, breakfast over". And another thing, the maids sit in the hallways all day shooting the breeze. This is the worst hotel I have ever stayed at in my life, my entire life. If we could have found somewhere else, we would have gone there the second night. But everything was booked because of the holiday weekend. Oh and lastly, they have signs and security cameras in the parking lot telling you to park at your own risk. That said, we walked by more than one vehicle with the window smashed in. Do not ever stay here.”

Sep 4, 2008 by Carrie from Quincy, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Rooms were clean.
• Check In wait time was 30+ minutes.

“The pool is small but the room was nice and big. The TV didn't always work and they were short staffed. Customer service was low at this hotel. It is conveniently located by the airport and not far from downtown. The elevator wait was long as well, not sufficient for the amount of people there. I would not stay here again.”

Sep 3, 2008 by Fredlean from Memphis, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Elevators need to be updated.
• I did not like the parking area.

“The room that we used for the banquet was nice and the workers were friendly. The elevators were too slow and not enough channels for guests to watch on TV.”

Aug 28, 2008 by Cindy from Dallas, TX
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[3]

• Hmmm. It was close to the airport but scary.
• The hotel parking was behind the hotel and no security & felt very dangerous!

“We chose this hotel because of the price & proximity to the airport. It was also next door to Budget car rental where we were turning in a car. That was good. When we checked in after 11pm, there was only one employee on duty & she was at the desk. As I mentioned earlier, the only parking was behind the hotel with no security & felt very dangerous. If I had been there without my husband, I would have been very uncomfortable. At least if there had been a security person in the parking lot, we would have been more comfortable. I definitely would not stay there again. Even for the price difference.”

Aug 18, 2008 by Eric from Mexico, MO
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• I thought the rooms were comfortable and the breakfast good.
• Next morning, no water due to water main break. Wasn't able to shower or use toilet.

“The night stay was fine, but the next morning there was no water due to water main break.”

Aug 4, 2008 by Julie from Evansville, IN
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[2]

• The room was nice and comfortable.
• Not enough towels and pool area too warm, not enough parking.

“The hotel address says St. Louis, but I expected to be closer to downtown. It is right by the airport so it is perfect for business travelers. The pool area was too hot and all the plants were dead.”

Aug 4, 2008 by Dennis from Santa Fe, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[5]

• NA.
• NA.

“Being both close to the airport, I expected a clean room and service. I received neither.”

Jul 28, 2008 by Forrest from Waterloo, IA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[5]

• Comfortable beds.
• There was an attitude- if something doesn't work, tough.

“Everything was good about it but the breakfast provided.”

Jul 27, 2008 by Matthew from Cabot, AR
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[5]

• Free breakfast.
• Bad parking situation, no room.

“They had no parking and you had to get a permit for your car to park there, and if you couldn't find a spot they expected you to part at their sister hotel 10 miles down the road and shuttle over, other than that it was a hotel for business travelers.”

Jul 20, 2008 by C.Z. from Fishtail, MT
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Free Airport Shuttle, Close to Airport, Restaurant in Hotel open until 10 pm. Nice sized room. Very courteous and friendly staff!

“The hotel was great for a business traveler. I was only in the hotel for 9 hours total, so didn't use any amenities except the onsite restaurant.”

Jul 14, 2008 by Goldia from Wildomar, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[10]

• Hotel staff attempted to meet our needs.
• No luggage carriers available when needed. Carpeting needs replacing to refresh hotel.

“When we checked into our room the carpet was wet from a previous guest leaving the tub stopped up and the water overflowed into the area in front of sinks. After, two night floor was still wet so we were assigned another room equal to same accommodations. We requested compensation for the inconvenience and the manager said he would make an adjustment.”

Jul 12, 2008 by Elizabeth from New Bird, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice friendly staff. Clean rooms. Comfortable beds. Great hotel overall!
• We ended up having to get our own towels from the front desk (our second set not the first).

“This hotel was more than we expected. Nice friendly staff, clean rooms, comfortable beds, good water pressure, hot showers, the pool was great and great location. I would recommend this hotel and will stay there again next time we visit St. Louis!”

Jul 11, 2008 by Jenna from Marion, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[5]

• The internet was fast and easy to use.
• The air was not working well, the directions on the phone help line were incorrect.

“The room could be called only functional. Though it was clean and the internet worked well, I would not stay there again. The air could not keep the room cool, there wasn't enough parking and what there was poorly lit, not to mention the stench out in front of the hotel, that was coming from who knows where, was overpowering. The hotel was hard to find, don't call the hotel for directions - the ones of the phone are incorrect. Not my best hotel stay.”

Jul 8, 2008 by William from Kirksville, MO
Overall Rating: 5
Cleanliness:[2] • Staff:[6] • Location:[5]

• TV.
• Parking.

“No parking. 300 spaces for 500 rooms. A lady staying there said the hotel let people who were flying in and out, use the parking for their vehicles. We had to park somewhere else and take a 30 minute shuttle back to the hotel. That is the terrible. Wonder if the comfort inn company knows about that?”

Jul 2, 2008 by Rhonda from Garnett, KS
Overall Rating: 5
Cleanliness:[4] • Staff:[2] • Location:[3]

• The king size bed.
• The receptionist.

“The person working the front desk was very unorganized and rude to us. We had requested 3 rooms and they only had 1 so we had to fight with that.”

Jun 29, 2008 by Randall from Virginia Beach, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[8]

• The bed and the quality of the room was good for the price.
• The breakfast was terrible.

“The hotel itself wasn't that bad, the breakfast and overall cleanliness.”

Jun 16, 2008 by Elena from Steele, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• I liked the helpfulness that I received from the staff.
• I did not like that I had to ask someone to unlock the pool area, when it should have been unlocked an hour earlier.

“This hotel was great. The best one I have ever stayed at. It was clean and in a perfect area. It was very convenient for me and my family.”

May 21, 2008 by Tim from Desoto, IL

Cleanliness:[5] • Staff:[8] • Location:[7]

• Very close to the airport and the shuttle service was prompt and attentive.
• At breakfast, 75% of the seats were empty, but the tables were not being cleaned. We had to clean a table to eat at.

“The hotel worked well for our vacation travel. We were able to leave our car at the hotel at no additional cost. When we returned to the airport, we called using the courtesy phone and the shuttle arrived in less than 15 minutes.”

May 17, 2008 by Ami from Joliet, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• How clean the hotel was, and the location was good.
• I did not realize how close it was to the airport.

“Nice hotel for the money, comfortable beds, very clean, and nice continental breakfast.”

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Amenities at Doubletree Club Street Louis Airport, St. Louis

Fitness Center or Spa Free Local Telephone Calls Microwave Parking

Pool Refrigerator Restaurant