Saint Louis Galleria Residence Inn

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User Reviews for Saint Louis Galleria Residence Inn, St. Louis

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Oct 21, 2009 by Barrett from Marion,KY
Overall Rating: 9

• Very courteous staff.
• Beds could have been a little more comfortable.

“Very good hotel for the price paid. The staff was extremely courteous.Little confusing to find due to the road construction, but located very close to the metro.”

Oct 16, 2009 by Nathan from Columbia,MO
Overall Rating: 5

• Location was quite good.
• Beds were old, worn-out and uncomfortable. Found several bugs in our room.

“This Residence Inn was showing its age. I expected more upon arrival from such a quality name brand in an upscale area of St. Louis. I would say I still received a value for what I paid, but again not what I would expect from Residence Inn by Marriott. It had old, worn-out mattresses, stained carpet, a bug problem, and a woefully undersized breakfast area for the number of rooms on the property.”

Oct 10, 2009 by Bob from Anna,IL
Overall Rating: 10

• Spacious, clean, friendly and good location.
• No faults.

“Property is in a good location and is a great value. Haven't stayed in a Residence Inn before, but plan to again!”

Oct 2, 2009 by Michael from Boise,ID
Overall Rating: 10

• A fireplace? Nice (although it was summer).

“Excellent amenities for the Priceline price. Stayed on three extra days. Felt almost like an apartment rather than a hotel due to small clusters of rooms.”

Aug 22, 2009 by Fran from Carthage,MO
Overall Rating: 10

• The breakfast room was too small for the volume of guests.

“Excellent, the suite, the staff, we were very pleased with our stay!”

Aug 18, 2009 by Johey from Oregon,OH
Overall Rating: 9

• Very clean. Convenient to Metro link.
• Hot tub not working.

“After reading mixed reviews, I was very pleasantly surprised. Very clean. Bed was comfortable. More amenities than I would expect from an extended stay hotel. Breakfast was very good.”

Aug 9, 2009 by Jen from Columbus,OH
Overall Rating: 6

• The breakfast was very good and the swimming pool was nice.
• The staff overall was not very friendly.

“The hotel was okay. Several things were broken, like the arm of the desk chair and the knob on the dishwasher was missing. The staff was not very friendly.”

Aug 5, 2009 by Chris from Edgewood,KY
Overall Rating: 9

• large room with kitchen
• the rooms are a bit dated with furniture that is slightly worn

“Our experience here was great. The room are a bit dated, including older furniture that has seen better days. In other words, if you were expecting a flat screen tv with the fancy armoir, think again. On the other hand, we found the place to be very clean. Much of the room has been updated. The hotel is located in a great part of town, convenient to many ST. Louis attractions. My wife is a germophobe and a bit of an "uptown" girl and she approved. We would definitely come back. For the price, you could not find a better option.”

Jul 23, 2009 by Robert J from Cincinnati,OH
Overall Rating: 10

• Cleanliness, spacious kitchen, bath, and living room.

“Exceeded expectations in all respects.”

Jul 21, 2009 by Angie from Decatur,IL
Overall Rating: 10

• wonderful staff, great common area and excellent breakfast!
• n/a

“The staff could not have been any friendlier or more helpful. The common areas were very clean. It was tucked back in a perfect area, right near the galleria mall - perfect secluded location close to all the amenities. I will definitely be returning!”

Jul 11, 2009 by Jason from Mtn. Home,AR
Overall Rating: 10

• Way more than we expected. The staff was great. And free beer at social hour awesome!
• Pool closed to early and had bugs in it.

“This wasn't like a hotel, more like condos! The staff was so polite and helpful. I would stay there again.”

Jul 3, 2009 by Karla from Evansville,IN
Overall Rating: 7

“The building configuration is not suitable for a large family needing more than one room. We made do, but had I known, I may not have stayed there.”

Jun 10, 2009 by Teri from Hendersonville,TN
Overall Rating: 9

• Very clean and wonderful staff.
• Pool area was small and as a result, very crowded.

“A good place when traveling with your family the Residence Inn was perfect with a small kitchen area for quick meals and the fold out sofa makes a good children's bed. The bed was comfortable and dressing area was somewhat private. The room was very, very clean and the daily maid service quick and complete. All the staff was friendly, helpful and courteous. There is plenty of parking. Direct access to the hotel is limited due to the road construction, but once you learn your way around the detours it is located conveniently near shopping, food and attractions such as the Science Center and Zoo.”

Mar 12, 2009 by Brent from Chicago,IL
Overall Rating: 10

• Loved the full sized kitchen.
• The beds were really really firm.

“Every room is like a small apartment.”

Feb 15, 2009 by Renee from Chicago
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Nothing. Well they gave free jolly ranchers.
• Everything.

“Recently stayed at the Residence Inn St. Louis Galleria and it was simply uncomfortable and disgusting. The customer service was horrible as well but I will get to that soon. Our room was small and dingy looking. The bed was beyond hard, the couch was nasty, and the carpet had stains on it. The kitchen was not pleasant looking, the bathroom was not welcoming and it did not smell fresh at all. My boyfriend and I woke up on Saturday morning itching and both complaining of feelings of being bitten. So basically we believe we had bed mites or something of that sort in the bed. We didnt call the front desk because we were in and out of the room. We checked out early because we could not longer take how uncomfortable the room was. There are so many other hotels around the area. Please dont stay-in this on. I expect comfort and friendly customer service and that is something we did not get. As an overview. The bed obviously had some type of critter in it as we both complained of itching and small bumps. The bathroom was not clean. The kitchen was not clean and carpet looked as if it had stains on it. The bed was brick hard and very uncomfortable. The smell in the room was far from fresh. The customer service was horrible.”

Feb 13, 2009 by Steve from Malden,MO
Overall Rating: 10

• Loved the kitchen and the staff was beyond fantastic, everyone super.

“This is a great place, location is excellent and convenient and the staff had me at hello, every single one seemed pumped and anxious to please no matter what the issue. I really enjoyed the nice kitchen, they had everything I needed to prepare meals.”

Oct 1, 2008 by Ben
Overall Rating: 10

• Very nice, clean and
  fully equipped rooms.
• Nothing
  I didn't like.

“Very nice and
convenient location.”

Sep 14, 2008 by Debby
Overall Rating: 9

• Liked the rooms.

“Very convenient to Metrolink and good location to shop.”

Sep 11, 2008 by Ann from Branson West, MO
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[3]

• Price.
• Hard to find location probably due to road construction.

“Families with children will find this a child friendly, pet friendly place to stay near downtown Dy. Louis. Additionally it provides free parking.”

Sep 5, 2008 by Chris from Galesburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was quiet and is set up like individual little townhouses.
• The pool was outside and was in need of better upkeep.

“I loved the set up of the hotel; there were several little townhouses with 4 units each or so. You don't get all the noise you have with a regular hotel. The pool was outdoors and needed some upkeep (the paint was chipping off, debris floating etc); the exercise room is tiny and right off the hotel lobby/check in area so that could be a little better placed. But the rest of the features make up for those items, I would definitely stay there again.”

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Amenities at Saint Louis Galleria Residence Inn, St. Louis

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Childrens activities Coffee Maker in Room Cribs Available Drugstore Exercise Gym Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Iron Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Restaurant Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Wake-up Service

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