Saint Louis Airport Hotel

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User Reviews for Saint Louis Airport Hotel, St. Louis

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Sep 12, 2008 by Jimmy from Mcleansboro, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[5] • Location:[8]

• It's location.
• When returned to our hotel after going to a meeting the bathroom had been cleaned but the bed was not made.

“Good for a one night stay. The coupon for the breakfast at the restaurant next door was nice. The king size bed was not that comfortable.”

Aug 17, 2008 by Craig from Shelbyville, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• Close to activity, airport restaurants.
• Water in room was too warm to drink from tap.

“Carpet could have been cleaner. Female desk staff was very attentive, male desk staff was not.”

Aug 6, 2008 by Jane from Kansas City, MO
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[10]

• Free breakfast.
• The staff never advised of the free breakfast.

“I did not like it. The pool was in disrepair and closed the entire 4 days. We were never advised by the desk that we could go to another location and swim. We were never told about the free breakfast coupons, only that we should have read the sign.”

Jul 28, 2008 by Sally from Mt Vernon, IN
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[10]

• Pool down, very unorganized place.

“Would never recommend this particular hotel to anyone. Very poor quality for Quality Inn.”

Jul 28, 2008 by David P. from Livonia, MI
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• Excellent location, good size room.
• Non caring staff.

“1. The hotel had an unpleasant smell in the hallways as we arrived from lack of air circulation. 2. The room did not have a functioning air unit. 3. Requested wake up call for 3:45 AM to catch our air flight did not get that call. 4. Requested shuttle be waiting downstairs as we were behind and needed to get to the airport immediately, shuttle not available for 45 minutes. No coffee. No courtesy.”

Jul 16, 2008 by Jamie from Peoria, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[4]

• The only thing that is good is that coupons for pancake place.
• Pancake coupons only 2 per person.

“They are not good a cleaning the bathroom. You get 2 coupons per room for breakfast. There are no elevators there. Plus front desk key card had to be scan every morning that we were there. I won't be returning to this hotel. I was not happy about this hotel!”

Jun 2, 2008 by Ralph from La Plata, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Bed comfortable.
• No pick up at airport. Filthy dirty in hallways, soda machine empty (2).

“This place is now a Patel Motel. The Indians are taking over and running it into the ground. The place was dirty, and had a smell. They did not pick up my wife at the airport even though they knew the flight and airline, she had to take a taxi. I had to move their cleaning cart several times to get into the room. Would have been money and pleasure ahead to stay at the Motel 6. (Probably cleaner too.)”

May 29, 2008 by Gregory from Arizona City, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Front Desk Personnel were excellent.
• Mold/mildew in the bath.

“Other then the above it is an OK place.”

Apr 16, 2008 by Ronald from Phoenix, AZ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Friendly, clean, quiet.
• Dim light.

“Good place to stay. Close to many things. St. Louis itself is not a very exciting place but this hotel is very good and inexpensive.”

Feb 24, 2008 by Mark H. from Sun Valley, NV
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[9]

• Close to airport.
• Broken exhaust fan and chipped tub.

“They need a better maintenance man.”

Dec 17, 2007 by Virginia from Quincy, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Size of bathroom.
• Not super clean.

“Convenient, ok for sleeping in, outside restaurant next door was good comfort food.”

Oct 16, 2007 by Mark from Mayfield, KY
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[7]

• Beds were comfortable.
• Bathroom had bold! The bathroom in general is unpleasant.

“The clerk was nice but she had several unsightly tattoos on arms and hands. The room had a nice appearance but when we looked at the details of the bathroom, it was run down. There was mold on the walls around the tub, and door. The coating on the tub was peeling off. Also the air conditioner was loud and did not cool the room.”

Sep 7, 2007 by Michael from Edwardsville, KS
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• Very little.
• Service, pool water was dark green, poor all around.

“We were to check in at 3, but they told us they were cleaning rooms, come back in 45 minutes or so. After driving 4-5 hours, last thing I wanted to do was to drive around more. So we went to the pool thinking we could relax. The pool water was a dark green and looks like hadnt been used/cleaned in years. Hotel room, once we got in, had trash sacks from fast food restaurant with half eaten food. The smoke detector was hanging from the ceiling. We needed towels the 2nd day (they didnt replace them) and when we called the front desk they said they were out and that we could come down to the desk and get another room key and go to that room and get the towels from there. Horrible experience.”

Nov 14, 2006 by Connie from Middletown, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Location.
• Rude employees, no hot water, room not cleaned first 2 days, very dirty, heater didn't worked.

“We are in our 50s and travel regularly. This is the absolute worst hotel and service we have ever seen! Our room was very dusty and dirty. I had a mini asthma attack the first night because of this. Three lamps were either burned out or had no bulb. There was no hot water. We did not receive any housekeeping services until our 3rd day there. We complained the first day and were switched to another room. We found dirty towels in the shower. Still no hot water. Also, still no housekeeping. Employees were rude. However, we will never stay in this hotel again even though we regularly visit family in St. Louis. It was just horrible! (We have written to the manager of the hotel).”

Nov 2, 2006 by Craig from Malvern, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[9]

• Excellent budget hotel.
• In need of remodeling.

“Acceptable 2-star budget hotel. Nothing fancy. Will stay there again.”

Oct 19, 2006 by Lisa from Olney, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff, shuttle service to airport regardless of time.
• it was exactly what we expected it to be nothing to complain about.

“We had a delayed flight by about two hours. We were very late getting into St. Louis. The staff of the hotel was very courteous and waited for our arrival before closing down the front desk. They also provided us with shuttle service and let us park the vehicle before we left for our trip even though we were not staying there until our return home.”

Oct 16, 2006 by Jay from Grand Rapids, MI
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[8]

• TV had several stations.
• No internet (even though they say they have wireless). Rooms in bad shape.

“The staff was friendly but hotel needs tons of work. I don't recommend this hotel for business travel. No internet service. Room was in bad shape.”

Sep 29, 2006 by Mark from Paducah, KY
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[4]

• Ok front desk staff.
• No Internet service, in desperate need of renovation, very dirty.

“Probably my worst experience yet. although the week before was not so great either. The hotel is dirty, needs renovation, no Internet service.”

Sep 29, 2006 by Kevin from Gray, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Convenient location.
• Bad area of town.

“The facade was nice and had great curb appeal. the rooms were in need of an update. No breakfast.”

Sep 22, 2006 by Darryl from Junction City, KS
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Nothing
• I did not get a receipt.

“The hotel was old and not clean, there as mildew in the shower. The lights between the beds shorted out, would not work after replacing bulbs. I'm in the military so I needed a receipt to put with my travel voucher and the hotel would not give me one. I reserved two rooms so the other person whose name the other room was reserved under didn't get a receipt either and the hotel scanned his credit card to pay for his room.”

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Amenities at Saint Louis Airport Hotel, St. Louis

AM/FM Alarm Clock Breakfast Buffet Bus Parking Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Electronic Door Locks FAX FEMA Approved Free Airport Shuttle Free Local Telephone Calls Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies

Iron Laundry/Valet Services Microwave No Smoking Rooms/Facilities Outdoor Parking Outdoor Pool Parking Pets Allowed Refrigerator Restaurant Safe Deposit Box Smoke Detectors TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service