Sheraton Westport Chalet

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User Reviews for Sheraton Westport Chalet, St. Louis

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Jan 18, 2010 by Gene from Lenexa,KS
Overall Rating: 7

• Good bed & work space.
• Hallways & elevator a little beat up.

“Rooms nicer than the entry, hall, & elevator. Comfy bed with great coffee maker.”

Oct 20, 2009 by Sherry from Oran,MO
Overall Rating: 7

• Location was great.
• Mildew in the room very strong.

“We have stayed in this hotel many times and each time it declines in room appearance. This last time mildew could be smelled throughout the room. Fortunately no one turned ill from the exposure.”

Oct 15, 2009 by Dottie from Collinsville,IL
Overall Rating: 10

• Great atmosphere.
• Nothing.

“Your hotel staff was very nice, through out the whole location.”

Aug 23, 2009 by Brent from West Des Moines,IA
Overall Rating: 7

• Great room!!! Roomy, clean, excellent.
• Customer service was lacking

“Waited 25 minutes to check in at least. Key card would not work in the door. Waited another 20 minutes to get new keys, then got a lecture from the gal at the front desk about how the key cards need to be kept away fron other credit cards. Really, no kidding???”

Aug 3, 2009 by Mary from Augusta,IL

• It's location to great restaurants and entertainment was great.
• Lack of internet in the room.

“This hotel is a bit older but very comfortable and extremely quiet.”

Jul 14, 2009 by Linda from Covina,CA
Overall Rating: 10

• Clean room, quiet, friendly.
• Outside pool didn't open early enough, key didn't work for inside pool area had to be let in.

“Staff was friendly, room clean, quiet and comfortable. Kids enjoyed the ducks, room view of outside pool was beautiful.”

Jul 4, 2009 by Dawn from Taylorville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is close to Virizon Amphitheater with easy back way access. Westport is fun too!
• Nothing.

“We were in St. Louis for a concert at the Virizon Amphitheater Westport is just a hop skip and a jump from there by using some back roads. We were back to our hotel in no time at all. I was very happy with our stay. We have stayed at Westport before but never in the Chalet until now. The Hotel is quaint old English theme, maybe to some that's dated, but we liked it. The rooms have been updated and I thought our room was very spacious and comfortable, with a lovely view of Westport off the balcony, the bathroom was lovely, the bed was amazing! Our children were in the adjoining room and had a huge vestibule and bathroom in their double room. The staff was very friendly. We didn't get to use the pool, but it looked very nice. We will definitely stay their again.”

Jun 26, 2009 by Dennis from Grand Island,NE
Overall Rating: 7

• It was very clean and the personnel very friendly.
• We had two spiders in our first room but they moved us.

“The staff was very polite and when we had spiders in our first room they moved us to another room and even provided us with two morning buffet breakfasts. Would stay there again.”

Jun 11, 2009 by Evan from Buffalo,MN
Overall Rating: 8

• It was located next to numerous dining options.
• No free
  WIFI in rooms and also no hot tub.

“For the price, this hotel offered excellent value. The room was spacious and clean, staff was friendly, and location was good.”

May 8, 2009 by Derrick from Bowling Green,OH
Overall Rating: 7

• Restaurant availability.
• Somewhat difficult to get to from the highway.

“If guests were not allowed to keep dogs in cages outside of my hotel room it would have been fine. Someone had three large dogs caged in a gravel area outside the hotel room windows. They barked continuously from 4:00 am in the morning!”

Mar 29, 2009 by Michelle from Springfield,MO
Overall Rating: 4

• The staff was friendly.
• No pool, not clean room, economy size room.

“The staff was the only good thing about the hotel. The room was not clean. Food was on the floor under the bed, someone had used the toilet and not flushed, there was something green and slimy on one of the pillows on the bed, and the room smelled bad overall. The sliding door to the outside could not be locked. We were offered another room. The second room was slightly cleaner, but it was still a small economy room. The bathroom did not have enough room to turn around in unless you closed the door. There was no pool, instead they offered a shuttle ride to another hotel to use that pool. We were very disappointed in the experience overall.”

Mar 23, 2009 by Barb from Hamilton,IL
Overall Rating: 8

• Very clean, quiet, and the room was furnished very nicely.
• The only problem we had was no water pressure in the shower.

“Very nice room with plenty of parking. There was only an outdoor pool, which was not open yet.”

Feb 25, 2009 by Jill from Saint Charles,MO
Overall Rating: 5

• The location.
• The shower.

“I was kind of upset with my stay at the Sheraton. My husband and I stayed there for our anniversary and we had a room with two double beds. We got woke up at 2 in the morning by a bunch of partier who were screaming and running up and down the halls. When I showered, the water would be burning hot then freezing cold..very uncomfortable. I think this hotel is in need of some updates.”

Feb 23, 2009 by Jim from Milwaukee,WI

• The location is great.

“Nice older hotel, but maintained very well. The hotel staff were very friendly & helpful. I would definitely stay there again.”

Feb 11, 2009 by Dee from Springfield,IL
Overall Rating: 10

• Friendly staff, and clean.
• No wireless internet in the rooms, only in the lobby.

“Overall,
I enjoyed my stay at this hotel.”

Feb 5, 2009 by Todd from Ladera Ranch,CA
Overall Rating: 2

• The staff was very good.
• It was dirty. Hallway lights were out. Wireless internet did not work.

“Don't stay here!”

Jan 26, 2009 by Kim from Cape Girardeau,MO
Overall Rating: 10

• The pillows and bed were very comfortable.
• Bathroom was
  too small if more than 2
  people, need plug by mirror in living area.

“This hotel was very comfortable, clean and quiet. I loved the balcony overlooking the lake. The breakfast buffet was a bit pricey. Attended a conference which was comfortable with 2 exceptions, the door was too loud when people went in/out and also the kitchen was next door and it was extremely loud at times. Otherwise not any problems. I would recommend this hotel to my friends/family.”

Jan 17, 2009 by Rob from Bloomington,IL
Overall Rating: 9

• Location, clean, nice rooms, great staff.
• View of a parking lot.

“Great location for west county St. Louis, very nice hotel with plenty of entertainment, dining and shopping options nearby.”

Jan 6, 2009 by B from Springfield,IL
Overall Rating: 10

• Staff, location, room quality, maid service.
• NA.

“I would eagerly recommend this hotel for anyone traveling to St Louis, Missouri for business or pleasure. My family will be staying at this hotel when we need to fly out of Lambert Airport.”

Jan 6, 2009 by Judy from Freeburg,IL
Overall Rating: 9

• Location. Convenient to entertainment venues and restaurants.
• Bathroom was quite small.

“Very nice hotel. Attractive furnishings. Very convenient to all Westport Plaza restaurants and entertainment venues.”

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Amenities at Sheraton Westport Chalet, St. Louis

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable

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