Sheraton Westport Chalet

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User Reviews for Sheraton Westport Chalet, St. Louis

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Jul 14, 2008 by Bill from Springfield, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel had a nice outdoor pool.
• The hotel did not have a free breakfast.

“The rooms were clean and well appointed. The outdoor pool was very nice. Being at Westport Plaza was nice due to the variety of good restaurants in walking distance. Was somewhat disappointed that a free breakfast was not provided.”

Jul 14, 2008 by Kim from Strafford, MO
Overall Rating: 1
Cleanliness:[8] • Staff:[6] • Location:[1]

• Clean.
• NA.

“Nice.”

Jun 9, 2008 by Earl from Madison, WI
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good location, comfortable.
• Charges for internet access - a bad joke at their prices and in this day and age.

“Nice place, convenient to Westport shops/restaurants, comfortable, staff is prompt and helpful. Needs to lay off the nickel and dime charges like internet, phone calls. At the price they charge it should be all included.”

Jun 4, 2008 by Alisha from Kirksville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Rooms were comfy and clean.
• Needed an air vent by the vanity. Room air didn't reach that area well.

“Very nice hotel, very romantic. Weddings were going on at the hotel and you didn't notice. Wasnt noisy. Beautiful room, just needed a fan or air vent by the vanity. Hotel employees were great - very polite, helpful - over all just very pleasant.”

May 30, 2008 by Theresa from Huntingburg, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• I was happy that the room had been remodeled and was not in the deteriorated condition as described in other ratings.
• The entrance and lobby areas of the hotel need to be reconditioned with new carpet or other flooring and the entrance needs plants and some lighting.

“Upon my arrival at the Sheraton Westport Chalet, I was sent to the other Sheraton facility, the Plaza. I had requested a King non-smoking room and also a remodeled room. My concerns grew as I drove around Westport Plaza to the Sheraton hotel. As I entered, I noticed a worn, dirty carpet that should been replaced years ago. Then, the front desk clerk told me that I would not be receiving my requested king room, but a room with two double beds. My companion and I took the elevator to the third floor and were pleasantly surprised see some Asian decorations and a new carpet in the hallway. Also, the room had been remodeled with a nice neutral-toned contemporary carpet, and the beds were comfortable. The bathroom was clean and had also been nicely remodeled. A minor problem existed in the showerhead being somewhat loose.”

May 29, 2008 by Lisa from Stewardson, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Located near fun places to eat and visit.
• The ceiling was leaking water in the bathroom.

“This hotel was very nice for the $ we paid. The kids enjoyed it and the atmosphere around the hotel was very nice too. The bad part was the indoor pool is at the other Sheraton hotel which you have to walk to. Would not be fun in cooler temperatures. Also the indoor pool was not very warm at all and it was suppose to be heated. We truly enjoyed our vacation and would stay at this hotel again.”

May 29, 2008 by Anne from Webb City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The grounds were pretty, and well kept hotel in good location.
• Crowded parking, small bathroom a little difficult to get to off of the interstate.

“Didn't come into contact with very many employees, but the ones I did were friendly. Nice workout room. The bathroom was a little small, but not to the point of it being a problem. Housekeeping was great. My son liked the pool. I did, however think that the beds were a little hard, but I am used to my pillow top mattress!”

May 28, 2008 by Barbie from Olathe, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Restaurant prices were very reasonable.
• Toilet brush was touching coffee cups on housekeeping carts.

“We've stayed at this hotel several times in the past. They have updated the rooms to keep up with the Sheraton signature. The hotel itself is very nice with a mixture of modern and antique furnishings. Overall we were very satisfied.”

May 25, 2008 by Diane from Rockford, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice decor clean.
• They had some kind of "weird" convention in another wing.

“Very clean. Nice safe area. Helpful staff.”

May 16, 2008 by Teresa from Saint Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good location in Westport, close to restaurants, indoor pool and Jacuzzi loved by kids.
• No breakfast included.

“Good hotel, family friendly, close to restaurants and indoor pool and Jacuzzi worked well and kids loved it.”

May 13, 2008 by Anita from Quincy, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The beds were very comfortable and soft. The nightlife atmosphere looked like fun, but we had our kids with us this time!
• The parking was a problem with all of the other establishments nearby.

“We weren't there very long, but the beds were very comfortable and the proximity to many restaurants and bars would have been great if we were there without the kids! I will have to come back to enjoy the nightlife. The parking was a problem, but overall it was a very nice hotel with nice rooms and friendly people.”

May 8, 2008 by Candie from Benton, MO
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• Soft beds.
• Was supposed to be at Westport Chalet ended up at Sheraton Plaza.

“This motel was okay. When we got there, they gave our room to someone else and put us in the Sheraton Plaza. Very unhappy about that. The Sheraton Plaza needs to upgrade swimming area, pool was dirty. Overall, the rooms were nice.”

May 7, 2008 by Luciano from Fort Worth, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The landscape and restaurants around.
• The water in the bathtub was not draining out. I complained, but none fixed it.

“It is far way, but it is a nice hotel.”

May 6, 2008 by Becky from Belgium, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Although an older hotel, was updated to look elegant.
• The dining chairs were stained as was the carpet.

“Friendly staff, clean rooms with nice amenities. Walking distance to many fine restaurants and shops.”

May 5, 2008 by Casey from Fairfield, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good beds, attractive rooms, looked remodeled and updated.
• Bathroom needs place for wet towels.

“Comfortable well appointed for the price.”

Apr 29, 2008 by Melinda from Wichita, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Location near restaurants and shops.
• Bathroom was tiny.

“Very comfy beds, updated decor. Only downside was a small bathroom, but it was fine for us.”

Apr 28, 2008 by Brad H. from Columbia, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very nice rooms.
• Over all good.

“Hotel was very nice form the rooms to the staff.”

Apr 28, 2008 by Juanita from Cape Girardeau, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] •

• Modern decor in the room.
• Small elevator.

“I had a pleasant stay. The room was very modern in decor and was clean. I will definitely stay here again in the future.”

Apr 24, 2008 by Justin from Johnston City, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• Parking.
• No inside pool.

“Some hotel staff were friendly while others were rude. Hotel was nice but surprised not to find pool.”

Apr 23, 2008 by Michelle from Fenton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots of little luxuries to make it a lovely getaway.
• Parking was somewhat difficult and the available lot put you far from our room.

“Overall our hotel stay was exceptional. There were wonderful luxuries in our room that you wouldn't ordinarily find or expect at your hotel including bottled Voss water--refreshed every morning, Starbucks coffee for the in room pot. The down pillows and plush carpeting make you feel like your home has just been updated, not that you are staying in a hotel. More than just the standard toiletries anything you might have forgotten was available in the room and with more than just a dried out bar of soap that you often find at other lodging. All of the hotel staff were warm and inviting and more than willing to assist with bags or any other need. An exceptional hotel that we will definitely stay at again!”

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Amenities at Sheraton Westport Chalet, St. Louis

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable