Sheraton Westport Plaza

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User Reviews for Sheraton Westport Plaza, St. Louis

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Oct 19, 2009 by Dominic from Spokane,WA
Overall Rating: 8

• Great location and value.
• Business floor suite was not open on Monday.

“Nothing wrong with it for a 3.5 star hotel.”

Oct 15, 2009 by michele from Shelton,WA
Overall Rating: 10

• The people were very nice and helpful.

“Easy access, lots of parking, nice staff. After I left I realized I left my phone charger and they were kind to mail it to me the next day.”

Oct 9, 2009 by Kate from Urbana,IL
Overall Rating: 4

• Gorgeous rooms! Divine bed!
• Hotel staff was rude and unconcerned.

“Would stay at a Sheraton again, just not this one.”

Jun 26, 2009 by Larry from Lebanon,MO
Overall Rating: 10

• Everything as expected.
• Nothing.

“Very friendly and accommodating. Clean.”

Feb 25, 2009 by Courtney from Glen Carbon,IL
Overall Rating: 10

• Great front desk staff.
• Ceiling in bathroom crumbling above shower.

“I enjoyed my stay at the Sheraton Westport and would go back again!”

Feb 17, 2009 by Dave from St. Louis,MO
Overall Rating: 9

• Lots of restaurants and nightlife just outside the door.

“Clean, comfortable and relatively classy hotel in a central location. Close to airport, casinos, St. Charles and located in a complex with thirteen restaurants, several nightclubs and a small lake.”

Feb 11, 2009 by Larry from Lebanon,MO
Overall Rating: 10

• Very good place and location.
• A little hard to get to.

“Very clean and well lit with no safety issues.”

Jan 31, 2009 by Rich from Montgomery,IL
Overall Rating: 6

• Convenient location, easy access to restaurants, nice common areas.
• Room was cold and the wall heater very noisy - hard to sleep. No free internet access.

“Conveniently located with easy access to restaurants and entertainment.”

Oct 22, 2008 by Catie from Seymour
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[9]

• Location.
• Moldy and loud.

“The only good thing about this hotel was it's location. It's located in a cute little plaza with plenty of things to do in the evening. You don't need your car for nightlife. There was noise at all hours of the night. There was little done about it. The folks at the front desk told us we needed to understand that there's not much they can do about guest yelling through their halls. At breakfast we talked to two other couples who experienced similar problems with the front desk staff and the loud halls. Our shower curtain was growing mold. When we brought it up, they told us they could change the shower curtain. Within our two night stay the curtain was never changed after complaining 3 times. We paid $25 for a hot breakfast that contained 5 items to choose from. If the breakfast was hot like it was supposed to be it might not be a problem. Cold sausage and pancakes are not appetizing. I've stayed at hotels who's free breakfast is much better. Bathroom door did not close and deadbolt was broken. Sorry for the inconvenience is all we heard. We checked out a day early and will never return. This hotel was a huge disappointment!”

Oct 15, 2008 by Theresa
Overall Rating: 7

• The staff was awesome!
• The noise, mildew by swimming pool, no microwave or fridge.

“The staff was terrific. I would like more thought to be put into putting young partiers on the floor of families who like their sleep. The rooms were very clean. Visually nice hotel and bars/restaurants within walking distance. Beds were comfy.”

Oct 6, 2008 by Carolyn
Overall Rating: 10

• This hotel was conveniently located to I-270. The area was nicely landscaped and offered many fine dining choices all within walking distance.

“We were so impressed with the quality of the hotel.”

Oct 5, 2008 by Jennifer

• Upon arriving we found out hotel was overbooked, but they put us in a room in the nearby Doubletree.
• The Doubletree actually was a nicer hotel it seemed, more updated and quiet.

“The receptionist was very apologetic and professional about the inconvenience of going to another hotel because they were overbooked. But the Doubletree Westport was a great alternative!
”

Sep 9, 2008 by Sherry from Oran, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• NA.
• Must pay attention on how to get there, the road signs are small.

“The staff was very friendly and cooperative. The rooms are spacious and comfortable.”

Sep 7, 2008 by Steve from Overland Park, KS
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[8]

• Good location.
• Dated room, $10 daily internet charge, poor cable channels.

“I was charged $10 per day for internet access. The room was very dated. Cable channels were inadequate with no access to Fox News. The desk clerk couldn't have cared less.”

Sep 4, 2008 by Barb from Hamilton, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Room was modern and clean, with couch and large desk area.
• Noise from elevator and maids was noticeable.

“Hotel was very nice, both in public areas and the room. We did not request any extra's, so did not deal with the staff other than at check in.”

Aug 28, 2008 by Barry from St Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Room was very neat clean odor free!
• Little noisy in the hallways @ 8 -10 am.

“This was the best Hotel in my opinion. Great location. Great room.”

Aug 28, 2008 by Lisa from Quincy, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was close to everything we wanted to do that night.
• No beverage machines.

“I felt the hotel was very nice and so shouldn't complain but the parking was so far away and the front desk said they were having a vendor beverage dispute so there were no soda machines and the only help they could give us was to go into the mall to buy soda. Not a good thing when you go to the mall to buy soda at 10:00 at night and the mall shops have closed already.”

Aug 26, 2008 by Steve from Mount Juliet, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Nice room and great beds.
• No vending machines. Hard to get to.

“Good hotel. Free WIFI only in lobby. Located in office/hotel/business area and hard to get to. Nice rooms, great beds. No vending machines for snacks or sodas.”

Aug 25, 2008 by Kelly from Jackson, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Decent workout facility and comfy bed.
• The shower was really small and did not have the curved curtain rod that allows extra room to not touch the curtain every time you move.

“Nice lobby with area for free Wi-Fi. Clean rooms, but needed a fresh scent. The bathroom shower area was small with a straight curtain rod so you touched the curtain every move you made. Only one sink to get ready for two people is crowded. Nice workout facility downstairs. Ice machine on the floor, but absolutely no vending machines. If you want a soda, you must order from their restaurant.”

Aug 20, 2008 by Becky from Jefferson City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The bed was very comfortable. The hotel was centrally located for our activities.
• The pool was quite chilly. The elevators were a little scary. The parking was horrible.

“The customer service was very friendly and helpful! Rooms were very nice and spacious. Prices for the restaurants seemed very high, considering there were no complimentary meals or drinks. Parking was very inconvenient in the evening hours, due to all of the restaurants and comedy club nearby.”

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Amenities at Sheraton Westport Plaza, St. Louis

24 Hour Front Desk Available to/from Lambert-St. Louis International Airport; 7 AM - 11 PM Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable

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