Sheraton Westport Plaza

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User Reviews for Sheraton Westport Plaza, St. Louis

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Jun 4, 2008 by Vinny from Bloomington, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Big clean rooms, close to lots of restaurants and nightlife.
• No refrigerator in room could hear everything through walls.

“Great location in Westport Plaza, room was very big and clean, had a couch, large desk and king bed, internet access only free in lobby, extra charge for in-room internet access, would stay there again.”

Jun 3, 2008 by Kevin from St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and amenities.
• Room was old looking and outdated.

“I would stay here again for the price we received.”

Jun 1, 2008 by Steve from Kirksville, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• A little dated.

“The hotel served our purpose well as we were looking for a one night stay prior to leaving town.”

May 21, 2008 by Nicole from Sibley, IL
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[1]

• Starbucks coffee in the rooms was a nice touch.
• Pool was cloudy; hot tub chemicals were too strong.

“This hotel is dated. In renovating the facility, they took the time to install marble, but overlooked cracked elevator number/lights (they were covered in tape and written on with marker). The staff was slow. We waited in line for 20 minutes behind two other parties to check-in. The bathrooms looked a little grungy, with old fixtures and wallpaper. The in-room coffee service did not include cups, creamer or sugar.”

May 15, 2008 by Margaret from Paducah, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a good location.
• We thought for a 4 star we would have a fridge.

“Overall, it was nice. Our only complaint was that it did not have a fridge. The room was clean and we had a paper waiting outside our door in the morning. Yes, we would stay there again.”

Apr 28, 2008 by Sherry from Oran, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Manager made sure I had a non-smoking room for 3.
• They signed me up for a smoking King size bed not suitable for 3.

“Comfortable & clean.”

Apr 27, 2008 by Howie from Glen Allen, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable bed with many pillows!
• Parking is scarce, not plentiful.

“Meet my expectations as a business traveler. No complaints.”

Apr 10, 2008 by Jamie from Tulsa, OK
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• You could hear "everything" through the walls.

“The room was adequate. The problem was with convenient parking and noise. You can hear everything your neighbors are doing and saying!”

Apr 7, 2008 by Charles W. from Leewood, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Met all requirements for a 3 star hotel.
• Dumpster pick-up approx. 5:00 a.m.

“All accommodations and staff very professional.”

Apr 5, 2008 by Julie from Colorado Springs, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• I didn't like it.
• They weren't friendly.

“They demanded a credit card to put a deposit for incidentals, hair in the bathtub, mold in the bathtub, window had towels taped to it because it was leaking, showerhead was loose and coming out of the wall, and they put us on the back side of the hotel near the service entrance, the delivery of the trash dumpsters started about 5:30 am and ended around 8 am the back-up beepers were constant, so sleep was non-existent after 5:30am. On check-out the desk clerk was not interested in why our stay was not great. So we were unable to talk with a manager.”

Mar 25, 2008 by Rob from Beavercreek, OH
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Location.
• Cleanliness of pool area.

“Hotel is in great location. Westport plaza is a great spot--and all within walking distance.”

Mar 3, 2008 by Jennifer from Jefferson City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable.
• I loved everything.

“The hotel was great I will stay there again very nice people and loved the rooms and the location great loved it.”

Feb 13, 2008 by Lori from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The fitness center was very nice.

“This hotel is located right in Westport Plaza Mall, so it was very convenient that we never had to go outside in the cold. The hotel let us check in early, which was a nice gesture. The fitness center was very nice and the room was roomy and comfortable.”

Jan 9, 2008 by Marc from Overland Park, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[3]

• Clean, Friendly, Easy, Convenient,
• Location, finding the hotel and where to enter.

“We enjoyed our stay and would definitely go back and recommend it. It was clean and friendly. We had a tough time finding the hotel off I-270, even with our Garmin locator. Once you find it, great stay with Starbucks and McDonald's in walking distance.”

Jan 2, 2008 by John from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location and facilities.
• Sink at angle to mirror in bathroom.

“A very good hotel in an excellent location.”

Jan 1, 2008 by Maryellen from Rockville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Courteous employees.
• Had to pay for internet access.

“The carpeting in the public spaces is very worn and dirty. The room was comfortable. Very good workout room. Small pool. Friendly staff. Lacks free internet access. Great location.”

Sep 19, 2007 by Christina from Belleville, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• "Heated pool" was ice cold. Dirty entry way. Old feeling to the entire place.

“We were extremely disappointed in this hotel. Perhaps a $40 price tag would be appropriate, however not a penny more. Loud party on the same hallway as us. I would discourage anyone from using this property of Sheraton- definitely not similar to any other Sheraton experience that we have had in the past.”

Sep 19, 2007 by M from Collierville, TN
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[9]

• Great location adjoining Westport shops and restaurants.
• Walls were paper thin, very noisy, and elevators were almost unsafe.

“I would recommend this hotel only to groups of college kids in town to party. It is no more than a 2-star hotel at best. The walls of room were very thin - you could hear conversations happening, running showers, and everything else very clearly from the rooms next door. Elevators were slow and dirty, and one of the 3 did not work. Decor in hotel lobby is a little shabby and needs to be redone. The only good thing is its location. Hotel is connected to Westport pavilion shops and restaurants. I would not stay at this hotel again for leisure and definitely not for business.”

Aug 21, 2007 by Richard from Warner Robins, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Comfortable beds.
• Needs remodeling, cracked or chipped paint cracked plaster.

“This hotel was fine for a one night stay, but staff seemed a bit on the stuck up side. Fine for business travelers, not families. Also, only hotel I've seen in 3 years to charge for internet access! I've stayed at the Ritz-Carlton several times and they offer free internet access. On the plus side, room service breakfast was the best I've ever had! Quick service too, they had it to my room in 25 minutes!”

Aug 21, 2007 by Lori from Quincy, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Big room and nice pool!
• No table in the room for room service.

“Very nice pool, nice workers.”

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Amenities at Sheraton Westport Plaza, St. Louis

24 Hour Front Desk Available to/from Lambert-St. Louis International Airport; 7 AM - 11 PM Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable