Fairfield Inn St.Charles/St.Louis

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User Reviews for Fairfield Inn St.Charles/St.Louis, St. Charles

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Sep 9, 2009 by Mary from Marion,IA
Overall Rating: 10

• Great location, front desk staff was very helpful.

“Thunderstorm moved through at 5 am on the day we stayed, lightning struck near the hotel setting off the alarms. The staff handled everything very quickly and professionally.”

May 5, 2009 by Toni from Greenwood,IN
Overall Rating: 10

• Clean, friendly, quiet and great breakfast.
• A
  little expensive.

“Easy to drive to, quiet, clean, nice continental breakfast and kid friendly.”

Dec 27, 2007 by Jeannine
Overall Rating: 6

• It was close to the shops at St. Charles.
• They were renovating the pool.

“The room was clean and the motel met my expectations.”

Mar 25, 2007 by Marya from Grain Valley, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very nice hotel. Great breakfast with waffles!
• None.

“Nice hotel staff and room. We were very pleased with our stay.”

Feb 14, 2007 by Teresa from Scott City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room was spacious and the beds were great.
• Elevator was difficult to find.

“Very pleased with the room and the staff.”

Sep 25, 2006 by Nancy from Leawood, KS
Overall Rating: 2
Cleanliness:[2] • Location:[8]

• The service was great!
• Chlorine smelled throughout the building from the swimming pool. It was very strong and permeated the rooms.

“1. The hotel room was dirty. The bathroom floor was dirty. There were dust webs in the corner of the room. 2. The chlorine smell from the swimming pool was horrible and once you opened and closed your hotel room door infiltrated into the room. 3. Although I was very happy with the service from the staff, I will not stay here again. The price was moderate, the rooms old and not clean and I can not tolerate chlorine 24x7.”

Aug 8, 2006 by Don from Overland Park, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bed was excellent!
• Was stuck with one smoking room.

“The overall experience was excellent but was disappointed that one of our two rooms was a smoking room. I had called ahead and made a special request but as the hotel was completely booked, I guess it was not possible. The staff was apologetic, but it would have made it a much more pleasurable experience with a non-smoking room. Also, they ran out of some breakfast items.”

Jul 30, 2006 by Linda from Springfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The beds are wonderful.
• I wish check in times were earlier.

“I enjoyed my stay very much so that I hope that when I inquire about another stay in St. Charles that this is the hotel I receive.”

Jul 21, 2006 by Joan from Hopedale, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly reception. Excellent continental breakfast.
• Toilet ran.

“We were meeting other family members and upon our arrival we were placed one room away from our family. It was great! Very accommodating to us.”

Jun 14, 2006 by Gayle from Pana, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• We were met at the desk by JD the manager. He was very friendly and congenial. Our room wasn't quite ready, and the maid was very apologetic.
• Not many "extras" in the room (lotion, face wash, etc.).

“We had a very pleasant stay. The hotel is conveniently located to shopping, restaurants, and the casino! The staff was friendly and helpful.”

Apr 26, 2006 by Grace from Osage Beach, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, lobby, breakfast looked good but ate elsewhere.
• No place to put personal items in bathroom, big negative.

“Just stayed one night in handicap room which only had queen bed for two. Need separate beds for handicapped person and spouse. Shower in tub inaccessible for most handicapped.”

Mar 27, 2006 by Linda from Steelville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience, cleanliness and great breakfast.
• Bed was not as comfortable as I expected.

“Located close to st Charles convention center which was our destination. Hotel was clean, east to get to and the staff was very friendly. Good value for price.”

Mar 11, 2006 by Lora from Salem, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[9]

• Excellent server at the continental breakfast buffet.
• Smoke. we were given a smoking room.

“We have children with severe allergies and asthma and were given a smoking room after requesting non-smoking.”

Sep 8, 2005 by Ruth
Overall Rating: 10

• Clean, easy access, great staff and breakfast.

“Fresh, clean, super great breakfast room staff. Especially liked the bed coverings - very neat and clean.”

Sep 1, 2005 by Carol from Omaha, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, well taken care of, updated decor and good breakfast facilities.
• Nothing

“We got a great rate and lucked out on this hotel! ”

Aug 23, 2005 by Mike from Peoria, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice hotel, close to everything
• It was unfortunate that my room was not serviced on any of the three days that I was there.

“Nice hotel. would stay again.”

Aug 15, 2005 by Susan from Robinson, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenience of location, nice rooms, great accommodations.

“The hotel has been newly remodeled and is fantastic. The rooms are very spacious, clean and comfortable. Great location near many attractions.”

Aug 14, 2005 by Krisi from Quincy, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• I loved the motel, bed was comfortable.
• Curtains didn't block out all the light.

“Room was very clean and bright. Bed was very comfortable. Water was hot and had very good pressure. Staff was the friendliest I have ever encountered in a motel.”

Aug 11, 2005 by Virginia from Battle Creek, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great beds, clean and comfortable, good location.

“We were pleased with the hotel. Everything was better than we expected it to be.”

Aug 9, 2005 by Phyllis from Houston, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The people were nice, friendly, & helpful. Rooms were very clean, and the breakfast was great!

“From beginning to end our stay was very comfortable and I hope to stay there again.”

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Amenities at Fairfield Inn St.Charles/St.Louis, St. Charles

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Continental Breakfast Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

Indoor Pool Iron Maid Service Microwave Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service

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