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Marriott Baton Rouge
5500 Hilton Avenue,
Baton Rouge, LA
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[9.0] • Location:[9.0] Based on 54 user ratings |
Feb 26, 2008 by
Anita from Tupelo, MS
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I would stay here again and again.”
Jan 18, 2008 by
Paula from Farmerville, LA
Overall Rating: 6
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“You feel like you are in a high class hotel when entering the front door. Once I got to the room I noticed everything was very clean and looked very nice. The presentation of the bed really caught my eye. I was very satisfied with this room except for the mattress on the bed making me very sore the next morning.”
Nov 27, 2007 by
Nell from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“We were very pleased with the whole experience; I enjoyed the elegant look of the foyer. We were in town for the LSU game and if they had won then everything would have been perfect!”
Aug 28, 2007 by
Ellen from Berwick, LA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“I really enjoyed my stay. I was extremely impressed with the cleanliness of the hotel and the friend staff I feel this has been the nicest place with the friendless people I have ever stayed in my life.”
May 10, 2007 by
Jim from Hattiesburg, MS
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“I have stayed at the baton rouge Marriott many times. This Marriott is my first choice when visiting baton rouge. The staff members are friendly and extremely accommodating. The breakfast dining is excellent.”
Apr 12, 2007 by
Shelia from Atlanta
Overall Rating: 2
Cleanliness:[4] •
Staff:[8] •
Location:[8]
“Most of the staff at this hotel was very pleasant. The place is a bit old, but it is not bad. My problem is that the staff kept a faulty elevator working. Actually, there were problems with the bathroom and the elevators my entire stay. The biggest problem is that after leaving I can not get service from customer service. The local Baton Rouge Marriott sends you to corporate and they do not seem interested in resolving customer problems. Perhaps it is better to book with smaller hotels that can resolve problems on their own and cannot hide behind a large corporation. When people realize they cannot resolve a problem and stop staying at the Marriott, maybe they will get back to treating their customers like humans like they did in the good old days.”
Oct 25, 2006 by
Barry from League City, TX
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“For the amount of money paid, expected a luxury room and bathroom. The bathroom was extremely small from size, tub and counters.”
May 26, 2006 by
Duke from Lafayette, LA
Cleanliness:[10] •
Staff:[5] •
Location:[10]
“I liked the experience in general although they need to improve in the area of customer relations. I am Asian and I did not feel like I was treated in the same way they treated the businessmen and the rich looking.”
Aug 23, 2005 by
Anita from Lafayette, LA
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“would stay again”
Aug 17, 2005 by
Nancy from Waco, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Enjoyed my overall experience and hope to stay again in the future.”
Aug 3, 2005 by
Martina from Spring, TX
Overall Rating: 5
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“The hotel was nice but having a broken toilet really put a damper on things. This is one area which needs to be addressed and put on prioity since it needs to be comfortable being away from home.”
Jul 30, 2005 by
Alice from Mobile, AL
Overall Rating: 5
Cleanliness:[7] •
Staff:[10] •
Location:[8]
“There was a fire alarm at 1am and the entire hotel was forced to evacuate. The alarms were frightening and we ended up sitting on the curb for an hour in our pajamas. It was set off by some of the loud partiers that were all over the hotel. There was no apology for the interruption and we did not get the sleep we deserved.”
Jul 6, 2005 by
Sheila from San Diego, CA
Overall Rating: 7
Cleanliness:[5] •
Staff:[7] •
Location:[8]
“Well located off Interstate 10, this is a nice Marriott with all the usual features. Very attractive lobby, bar and restaurant. I didn't eat there, but the menu looked good. Room was nice but the bathroom was less than clean. Also grubby lamps, clock radio, all the furnishings needed attention. They need to step up their housekeeping but overall a good experience.”
Jun 22, 2005 by
Lillian from Metairie, LA
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“The front desk staff was very nice and helpful. The lobby is very, very pretty, and the hotel bar is very attractive. We had brunch in the restaurant, but the service that day was pretty iffy. It seems like they were all having a bad day or short-handed. The rooms are nice, but the bathrooms are very small for a three star hotel. The carpets in the rooms are old. My family had three rooms, and I saw 2 of the 3. The carpet in both rooms was very much in need of replacing.”
Jun 8, 2005 by
William from Thibodaux, LA
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[10]
“Great location. Comfortable and clean rooms for the price.”
Jun 2, 2005 by
Rich from Casselberry, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Everyone at this hotel went above and beyond to make our stay a pleasureable one.”
May 12, 2005 by
Joanna from Bossier City, LA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“We had a pleasant stay.”
May 5, 2005 by
Joshua from Lynchburg, VA
Overall Rating: 6
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“The location, nightly rate, and staff were all great. For the level of hotel and price paid, I anticipated high speed internet to be included. The 9.99 daily cost was not warranted in relation to the price of the hotel.”
Apr 19, 2005 by
Gianna from Biloxi, MS
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Friendly staff, clean room, good location, nice lobby bar.”
Mar 3, 2005 by
Maureen from Forney, TX
Overall Rating: 3
Cleanliness:[4] •
Staff:[8] •
Location:[8]
“An older property; should be remodeled. Staff was pleasant but poor cleaning standards in place.”
1 of 1 people found this review helpful.
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