Sheraton Baton Rouge Convention Center Hotel

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User Reviews for Sheraton Baton Rouge Convention Center Hotel, Baton Rouge

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Oct 23, 2009 by Margie from Mercer Island,WA
Overall Rating: 2

• The entry was appealing. Liked having free parking as a guest there.
• I had a gift from a friend delivered and some of the food was stolen out of it.

“Sadly, I was very disappointed in the quality of room.”

Oct 8, 2009 by Robert from Combine,TX
Overall Rating: 6

• Good response from the staff concerning room problems.
• Air conditioning not working in room.

“The staff was very helpful.”

Sep 23, 2009 by Amanda from Pineville,LA
Overall Rating: 10

• Very friendly staff and location is great!

“Everyone was very friendly. I like the convenient location. I enjoyed being able to go to the coffee stand easily.”

Jul 13, 2009 by Susan from Saint Joseph,MO
Overall Rating: 10

• Location.
• Crowded.

“The hotel was nice, parking convenient, hotel staff very nice and location very good.”

Jun 26, 2009 by Perry from Chandler,AZ
Overall Rating: 3

• Cheap.
• Food
  in all restaurants.

“If you like staying in a rough part of town and in a rough neighborhood, this is the hotel for you. Would not recommend or stay in this hotel again.”

May 24, 2008 by Victor from Memphis, TN
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[10]

• The look and feel of the place was excellent.
• It did not have soap or a well supported shower curtain.

“The only problems were ones that seem to be the maids fault.”

Jan 9, 2008 by Kevin from Milwaukee, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It is definitely one of the nicer hotels in Baton Rouge.
• Despite the marketing of the hotel, it isn't quite as flashy and fancy as billed.

“The hotel is nice, but I don't think it is quite a four-star. I would stay here again, especially considering how nice it is next to its competition. I would stay here again, but my expectations would be tempered.”

Jan 8, 2008 by James from Newtown, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[2]

• Lobby was pleasant.
• Room was barely acceptable.

“The room and restaurant were barely acceptable and lacking ambiance. I would not care to return there. The casino atmosphere was disappointing at best. There was no beauty salon--important during our holiday travels.”

Dec 16, 2007 by Shawn W. from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the staff downstairs.
• Low floor near street was kind of loud in the a.m.

“I really liked my stay here. The rooms were nice. Very comparable with a 3 star hotel. Location Downtown was walking distance to some interesting historical sites and connected to a casino. The breakfast buffet was plentiful and the atmosphere in the huge atrium was nice. What stood out most to me were the employees. Everyone went out of their way to say hello! And have a nice day! If you stay there use the valet's the parking kind of s and nobody works harder than those guys. In my 3 day stay there were a few valets that were working 16 hour days and they were still the nicest as can be. Upon checkout one of the guys came up and shook my hand and told me to have a nice trip and a merry Christmas. I dont know to me the people made the trip nice. The fresh fruit in the fitness center was a nice touch I feel too.”

Oct 27, 2007 by A from Edmond, OK
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[7]

• Location.
• Cleanliness and condition of the hotel and room.

“Would not recommend this hotel to anyone.”

Oct 21, 2007 by Kim from Mobile, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great staff & location, river walk is great. Will be charming when renovation is complete.

“Hotel is fine. Price should be less due to renovations.”

Oct 15, 2007 by Ivy K. from Dallas, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Very unorganized; redoing restaurant with limited selections.

“Mediocre hotel adjacent to casino in Baton Rouge. Restaurant quality seems to be the downfall of Sheraton properties.”

Sep 14, 2007 by Rob from Metairie, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff.
• Treadmills need to be replaced.

“Every thing was excellent except for the fitness room. The treadmills need to be replaced!”

Sep 4, 2007 by Dave from Manchester, NH
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[10]

• The valet parking was great. The employees were great.
• Food was terrible, the business center very poor and service sub par.

“Awful from top to bottom. The food was worst - overpriced and poor tasting. I could not operate my laptop to print out documents for a meeting because 1) the wireless did not work. 2) They did not have a cord to connect. The business center has 1 computer with a poor internet connection. I will never stay there again.”

Dec 15, 2006 by Barbie from Bellaire, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[1] • Location:[9]

• The bed.
• No cash accepted!

“It was not in than area good for business and new establishments such as college drive. Parking is difficult. Most hotels charge over the amount room regular rate but I guess they are usually educated somewhat! Then they told me I had to charge my credit card because they could not take cash for my amentias and all. What if I did not have funds on my credit card?”

0 of 1 people found this review helpful.

Sep 27, 2006 by Christine from Lake Charles, LA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• I liked the decor of lobby, atrium.
• Lack of response to disappointments.

“The coffee pot was broken and dirty. Dirty dishes were in my room upon check in. A loud metal sounding noise was heard constantly during my stay. Quality and size of room and especially bathroom was very disappointing. If my room was not already paid I would have immediately checked out the first day.”

Sep 6, 2006 by Jacob from Ponchatoula, LA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very personable staff and nice room.
• Could hear the persons in the next room that were being very loud.

“We enjoyed our stay and had a great time.”

Jul 5, 2006 by Jeff from Garland, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[5]

• Free wireless Internet
• Bathroom was never cleaned and floor was never vacuumed.

“Nice hotel for the price.”

Jun 25, 2006 by John from Greenwell Springs, LA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[3]

• nothing.
• Service and people.

“Poor customer service, rude guest, and one shift manager approve extended stay while another shift manager said there was no way.”

Jun 14, 2006 by Rachel from Kathleen, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[8]

• Quick check out.
• Customer service needs improvement!

“This hotel was beautiful in the pictures but was seriously lacking in customer service. The pool was great but the other patrons in the pool were not. Also, the parking is less than safe--for the cars and those leaving them and walking to the hotel. There is NO security!”

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Amenities at Sheraton Baton Rouge Convention Center Hotel, Baton Rouge

24 Hour Front Desk Available to/from Baton Rouge Metro/Ryan Field Airport; 24 Hour Service Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable