Best Western Longbranch Hotel and Convention Center

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User Reviews for Best Western Longbranch Hotel and Convention Center, Cedar Rapids

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Jan 20, 2010 by Suzanne from Kansas City,MO
Overall Rating: 5

• Check out.
• There was a terrible odor throughout the entire hotel and it was very dated.

“I believe that this was a very nice hotel in the 70's. It doesn't seem that any renovations have been made since. The pool was cloudy (you could not see the bottom and it wasn't very deep). The entire hotel had a very horrible odor. The room smelled so badly that we could not sleep.”

Jan 18, 2010 by Ernie from Streamwood,IL
Overall Rating: 8

• They have a gym "attached" to the hotel.
• Not easy to find or get to.

“The layout of this hotel is very odd. Reading the history of the property, it turns out buildings were added on at different times and it doesn't quite have a flow of a newer hotel. The lobby entrance is more on the side of the building, and the front facade is a bit confusing. To get to the gym, you have to walk across the 4th floor walkway which is pretty cold in the winter.”

Nov 1, 2008 by Shayne from Prairie Village, KS
Overall Rating: 1
Staff:[1] •

• Clean.
• The owners are crooks.

“These people are not worth doing business with. The hotel itself is very nice, but the owners are crooks. I have been charged for kicking a hole in a bathtub. The first I heard of this was the day after I checked out. I received a message on my answering machine threatening to call the police. I told them there was no possible way to even kick a hole in a tub in that small bathroom, and things were left alone until the day after I complained to BW International about my treatment. Then my credit card was charged for the bathtub. So not only are they charging me for something I didn't do, they're doing it in retaliation for my complaining to management.”

Oct 24, 2008 by Pat
Overall Rating: 6

• There was a lot of parking.

“This is a two-star, not a three-star hotel. It is not very new. Our room had a smell to it when we entered, not from someone smoking but more like body odor. Fridge had some mold on side of it, but otherwise it was pretty clean anyway. Room was just kind of open, nothing Hotel is located at a very busy intersection of Collins & First Avenue.”

Aug 4, 2008 by Joe from Hannibal, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean and friendly - nice area.
• The lobby was not obvious from the main road.

“Clean and family friendly. A great stop over for a wearily family on the road across the country.”

Jun 5, 2008 by Bobbi from Verona, WI
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[3]

• The gentleman that greeted us at check in was very friendly and knowledgeable.
• We were given a smoking room which felt dirty.

“I will not be staying at this hotel in the future but I didn't feel it was customer friendly.”

Apr 24, 2008 by Linda from Scahumburg, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Comfortable beds.
• Very smoky public areas.

“Overall nice place, with the exception of the smoke smells in all public areas. Room was clean and comfortable. Overall, acceptable.”

Apr 10, 2008 by Sandy from Marshfield, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The night manager was friendly and had a good sense of humor. They were efficient and clean.
• The distance between the room and the continental breakfast.

“I was pleased with the hotel and room.”

Apr 3, 2008 by Sandy from Runnells, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Large rooms, internet, breakfast.
• Far away from Equestrian center.

“Staff was all very friendly and courteous. Loved the room size and bathrooms. The visit was very good except for the distance we had to travel to and from Kirkwood.”

Feb 13, 2008 by Mark from Silver Spring, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice amenities, nice pool area.
• One bed and it was just a double, the shower head could be better.

“A very nice hotel that needs to be upgraded a bit. A single double bed in a room big enough for two queen size beds. Shower head needs to be replaced, very cheap.”

Aug 27, 2007 by Mike from Lakeville, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Everyone was friendly, and helpful.
• Cant think of a thing.

“It was a good hotel made better by the people running it. I had a nice stay there.”

Aug 25, 2007 by Tula from Oak Park, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location was great. Near restaurants, shopping and business's that enhance my own (like Kinkos).
• It was clean but had that stale cigarette smoke smell in everything- including the towels.

“This hotel was nice- it was ok for business travelers- Id recommend bringing your own towels. The towels there were clean but they smelled of cigarette smoke.”

Jul 10, 2007 by Laurie from Davenport, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Nice beds, clean room.
• Very small bathroom.

“Took a very long time to check in because there was only 1 desk clerk and she had to stop and keep on answering the phone. Very small bathroom. Fortunately we were only in the room to sleep so it wasn't too uncomfortable.”

Jul 10, 2007 by Amy from Shullsburg, WI
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Excellent complimentary continental breakfast.
• Dirty pool, and generally worn out carpets.

“Great location, nice rooms, excellent breakfast. Convenient to good shopping and restaurants.”

May 11, 2007 by Amy from Shullsburg, WI
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[10]

• Good parking for my long trailer.
• Skywalk to pool smelled absolutely terrible.

“Excellent location, good parking, great shopping and restaurants nearby. Happy to find free high speed internet. Very nice breakfast.”

Mar 16, 2007 by Lonnie from Dayton, OH
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[5]

• Large rooms, decent free breakfast.
• Poor cleaning.

“The cleaning staff was very poor, the hotel was noisy, the parking was sparse and the smell of fresh paint was overwhelming; the rooms were large and the free breakfast was good.”

Feb 27, 2007 by Sharri from Masonville, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Breakfast, could upgrade to a pool room.
• Service at the restaurant was not good. Pool closed for water aerobics.

“This hotel is very nice. The restaurant has nightly specials for three dollars. I liked that we could upgrade to a pool side room. The pool was closed from 6:00 - 7:00 p.m. And 9:00 - 10:00 am for water aerobics.”

Jan 17, 2007 by Nancy from Humboldt, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice recreation area pool table, foods ball, etc.
• Pool and spa were being repaired while we were there.

“Clean rooms with nice amenities. We only had one bed in our room, which made it quite spacious. Large bar size refrigerator in the room which was handy. Nice and clean. Worth the money.”

Jan 12, 2007 by Darcy from Ottumwa, IA

Cleanliness:[10] • Location:[10]

• People very friendly, clean rooms, quiet.
• Need both major pop venders.

“I was very impressed with the staff, cleanliness of rooms, and over all hotel. I liked the idea of the lounges, the games to be able to stay entertained. Over all I would most definitely recommend to family and friends.”

Jan 7, 2007 by Danielle from Dubuque, IA
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[5]

• Location.
• Not that nice, definitely not 2 1/2 star in my opinion.

“This hotel is in a good location, but in my opinion is not a 2 1/2 star hotel. It is not that nice. It is old, etc. In fact I find the Fairfield in cedar rapids nicer, which is rated a 2 star.”

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Amenities at Best Western Longbranch Hotel and Convention Center, Cedar Rapids

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Elevators Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Yes

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