Crowne Plaza Five Season

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User Reviews for Crowne Plaza Five Season, Cedar Rapids

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Dec 23, 2009 by Chuck from Plainfield,IL
Overall Rating: 7

• The room was nice, good decor, and free WiFi is a big plus.
• The restaurant food was okay at best, and the common areas are currently being remodeled.

“The hotel room was very clean with a classical decor, which is inviting. The common areas, (including the exercise room) are currently under construction. They weren't good for my trip, but I do plan on returning there, hopefully they'll be improved by then. The restaurant food wasn't great and if it was warmer, I'd go somewhere else for dinner.”

Sep 11, 2009 by Sharon from Kansas City,MO
Overall Rating: 7

• It was downtown where a couple of bars are located and close to freeway.
• It's located next to train tracks.

“The hotel is clean and the beds are comfortable.”

Sep 8, 2009 by Jackie from Bend,OR
Overall Rating: 4

• Desk clerk was friendly.
• Long distances to walk in areas that look spooky.

“I have stayed at Crowne Plazas in Phoenix, Minneapolis and Irvine. This would fall very short of those hotels. I would not stay here again.”

Aug 31, 2009 by Beth from Waterloo,IA
Overall Rating: 4

• The room was nice and beds were comfortable
• I had a leak in my room and the second night there was no hot water..

“I will not stay in this hotel again”

Aug 22, 2009 by from Broomfield,CO
Overall Rating: 4

• The beds were very comfortable.
• Windows leaked during rain, no hot water in the evening.

“The parking garage was an extra charge, confusing, inconvenient, and a long walk especially with luggage. Called regarding no hot water, was told since we were at the end of the hall we would have to let the water run about 5 min first, by then the tub was 3/4 full of water. (Maybe this method explains the water stains on the ceiling?) One sink had the water turned off. It rained during our stay and I woke up to dripping from 4 places around the window,soaking the carpet. The dining room windows leaked. The beds were extremely comfortable. No pool due to renovations.”

Aug 10, 2009 by Angie Galea from Lake Villa,IL
Overall Rating: 9

• The staff members at the reception desk was very kind and friendly.
• The restaurant was not up to a 3 star hotel standards. Coffee and food were cold and staff was not very friendly.

“The hotel was very clean and nice. The hotel staff was helpful and friendly. I would not recommend the resturant.”

Aug 8, 2009 by Stefanie from Remington,IN
Overall Rating: 10

• Rooms and beds were generous in size and nicely appointed.
• Pool was under construction. Would have liked a complimentary breakfast.

“Though this hotel is downtown, it is easily accessible from the Interstate. The lobby is immense with a European feel. Really enjoyed out stay.”

Aug 3, 2009 by C from Des Moines,IA
Overall Rating: 8

• Hotel parking was not marked clearly or provided.

“Fine hotel with many services for business needs. The pool is not open and that left nothing for the children. The front desk clerk was very helpful in amusing the children with a "high" floor.”

Aug 2, 2009 by Duane from Longs,SC
Overall Rating: 8

• Excellent location for my trip, good value.
• Restaurants, bar no open pool.

“Excellent value for the cost conscious traveler.”

Jul 13, 2009 by Frank Harrison from Constantine,MI
Overall Rating: 9

• Excellent sleeping accommodation, great ambiance, great staff.
• Location, parking fee.

“Sleeping accommodations were excellent, able to obtain good service in restaurant through late hours. Bathrooms are very small but overall adequate. Parking fee not appreciated.”

Jul 10, 2009 by Linda from Des Moines,IA
Overall Rating: 10

• Room is beautifully decorated and
  very clean.
• Old TV with broken remote control.

“Great downtown location, clean & beautiful rooms.”

Jul 2, 2009 by Kim from Chicago,IL
Overall Rating: 1

• great hotel, lousy room next to elevator
• hotel empty and gave me a room that literally needed earplugs (hotel provided)

“Great hotel but the room was so loud from the elevator hum and dings for each floor I didn't sleep a wink. They obviously know the room is too loud since the next morning I found a little bad w/ear plugs.”

Jun 7, 2009 by Tony from Keosauqua,IA
Overall Rating: 5

• Spacious room.
• Television didn't work correctly, even after they came to attempt to fix. Left to bottles of lotion and no shampoo in room.

“Needs maintenance on televisions in rooms. Maintenance personnel told us they are having a problem with all their televisions not changing channels as they should, etc.”

May 24, 2009 by Roger from Lombard,IL
Overall Rating: 5

• Location.
• Too few channels on TV, no pay for view, $6 per niter for parking even though not listed on price line. This added better than 10% to room rate.

“Room nice though lots of outside street and train noise.”

Apr 15, 2009 by Marian from Mt. Ayr,IA
Overall Rating: 9

• The room was very clean and neat.
• The pool was not working; we could have gone to the Y; however, the time for that was quite limited. We were disappointed.

“The hotel eating area is under renovation. I am sure that it will be wonderful when it is opened again. For now, the continental breakfast was served in the bar.”

Mar 31, 2009 by Jeff from Clive,IA
Overall Rating: 10

• Staff went out of the way to help and location was right downtown.

“Downtown hotel with spacious rooms. Staff went out of their way to accommodate our two toddlers.”

Mar 27, 2009 by Deborah from Mankato,MN
Overall Rating: 9

• Clean handsomely decorated rooms. Wet bar area plus sink outside of bathroom. Very friendly staff.

“The rooms in this hotel were lovely. Beautiful colors, quiet and comfortable with almost a zen feel. We would stay there again.”

Mar 18, 2009 by Sandy from Runnells,IA
Overall Rating: 8

• Beds were comfortable and room quiet.
• Distance from the horse show and size of space at sink.

“I would stay here again. The room was very nice and roomy. Beds were comfortable.”

Mar 4, 2009 by Kathleen from Moline,IL
Overall Rating: 6

• I love the beds, and the privacy in the room. The linen spray was an outstanding idea.
• The parking was so far away. The rooms were somewhat small. The staff was not user friendly. Had a fire drill at 4:30 am from kids!

“Getting in and out of the parking ramp was not efficient. A long walk to the hotel and mostly to the room. Room was nice but not fabulous. Parking was not free.”

Feb 25, 2009 by Delaney from Des Moines,IA
Overall Rating: 9

• Lavender pillow spray.
• CD player kept turning on at midnight.

“Great rooms, luxurious feel. Train is loud at night and elevator was right by room. TV Clicker did not work but beds were sumptuous and comfortable. Room service food was excellent. Staff courteous and helpful. I would stay again.”

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Amenities at Crowne Plaza Five Season, Cedar Rapids

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Mini Bar Modem Lines in Room Multilingual News Stand Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Valet Parking Vending Machines Video Checkout Wake-up Service

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