Best Western Coopers Mill Hotel

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User Reviews for Best Western Coopers Mill Hotel, Cedar Rapids

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Jul 26, 2009 by Cathy from American Fork,UT
Overall Rating: 10

• Room was very clean and comfortable, always well supplied.
• There was nothing I didn't like.

“I was in the area for a family wedding, so there were lots of activities. I only slept and dressed in the room; however, there was a pool, hot tub and gym equipment, if I would have had time. The facility was very comfortable. The restaurant was not open as it is being refurbished. This was fine with me.”

Jul 23, 2009 by Lyle from Raleigh,NC
Overall Rating: 1

• Very nice lobby, newly remodeled.
• Hotel staff used my computer! My room, and several others (was with a group) stunk of curry.

“The hotel has undergone a huge renovation since the big flood of Cedar Rapids in 2008. But there are some big problems. First and foremost, I proved to the manager that hotel staff had used my computer while I was out of my room. That is inexcusable. My room, as well as others in my group, rooms smelled horribly from curry, and they had not other rooms to move us to. I would never stay there again.”

Jul 23, 2009 by Bradley from Leroy,TX
Overall Rating: 10

• Clean, nice, great staff!
• dirty spa pool

“Excellent hotel with prtty good location once you learn the local roads. Clean with a very friendly and helpfull staff.”

Jul 4, 2009 by Les Chalfin from Urbandale,IA
Overall Rating: 1

• I did not get a wake up call.

“I did not get a wake up call and missed my first 2 appointments in the morning because of it. When I told the lady at the front desk, she gave me a non caring, "we will look into it". The damage was done. I more advanced, "I am sorry that happened, I will check the reason. Can we make it up to you?" I am in Cedar Rapids every week on business for one or two nights.”

Jun 9, 2008 by Lori from West Des Moines, IA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• Ease of check in.
• Very rude restaurant employees, dirty pool, dirty bathroom, noisy dogs in rooms.

“I've never seen such rude customer service employees. The restaurant hostess was mean to the older couple in front of me and a real smart-alec to me. So bad that I didn't give them my business and I usually overlook things like that. Also their housekeeping was in the restaurant area and they were moving dirty water etc thru the entrance to the restaurant.”

Jun 2, 2008 by Abdiwahab from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They have bed office table, and chair in the room.
• They did not have a microwave in the room. When I asked the charged on me $8.85.

“It was a nice place in over all. The location was excellent where it was closer to the exit of I-380 freeway. My suggesting is that they need to a microwave in the hotel rooms and not charged to guests. Indeed, it will be more convenient to costumers.”

Jun 2, 2008 by Connie from Eureka, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was very friendly.
• The parking lot was not easy to get into.

“My daughter and I had a great time in this hotel. We had everything we needed and the staff was helpful and nice. It was clean and neat. We would defiantly stay here again.”

May 28, 2008 by Angie from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It far exceeded my expectations. Clean, pleasant room and helpful staff.
• The restaurant waitress wasn't very friendly or helpful but the food was good.

“It was great. The hotel was easy to find, very clean and pleasantly designed, staff was friendly. Not upscale but very good standard accommodations. Pleasantly surprised and for the price, it was amazing!”

Mar 30, 2008 by Tim
Overall Rating: 10

• Staff was unbelievably helpful - loaned us a baby seat for ride to airport.

“The hotel and room were on par with expectations for a 2-star listing. However, the staff was 5-star all the way. They were very kind, helpful, and professional.”

Mar 26, 2008 by Andrea from Wilkes Barre, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Pool and hot tub were very comforting.
• The fact they put me in a room next to 3 that were being renovated.

“The hotel is very nice and comforting. I would refer friends and family there if they decided to travel to CR. The hotel staff is nice, but kind of nosey.”

Jan 21, 2008 by Vanessa from Vinton, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good sound proofing.
• Heater in room a little problematic.

“Had stayed here several years ago and it was rather tired looking and noisy then. They have since remodeled and is very attractive (for a mid-price motel). Restaurant and lounge and room service were all excellent.”

Dec 29, 2007 by Carol from Kalamazoo, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness.
• Exercise equipment didn't work.

“Staff was nice.”

Nov 4, 2007 by Scott from Fairview, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Airport pick-up.
• All good.

“Was great to have airport pick up, right in the center of town, great value-great price.”

Sep 25, 2007 by Deanna from Oakland, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Excellent breakfast provided in restaurant.
• Remodeling the front.

“Sorry, I had this hotel mixed up with one in Dubuque Galena.”

Aug 14, 2007 by Kent from Hibbing, MN
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[6]

• It was clean.
• Breakfast, staff.

“Not a great hotel to stay in good for people passing through.”

Mar 21, 2007 by Susan from Alcester, SD
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[5]

• Very clean and nice despite construction.
• Hallways being renovated.

“This was an attractive, basic hotel with all the amenities wanted by most travelers needing a clean and comfortable place to stay.”

Mar 13, 2007 by Heidi from Apple Valley, MN
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• The location.
• They were renovating and my room smelled like feet.

“I would not recommend this hotel to anyone, and I'm not sure I'd stay again. It was okay as I was traveling through town. ”

Feb 12, 2007 by Tom from Clive, IA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[3]

• Good internet connection, rooms had good lighting.
• Hotel looked like a college dorm, in a dull, industrial neighborhood by a freeway.

“It's nothing special. ”

Jan 25, 2007 by Andrea from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• Staff friendly, very attentive.
• Housekeeping comes too early.

“I was overall pleased with this motel. Although there were a few disappointments. The closet in the room was full of many things when we got there. Like a full length mirror and a few odds and ends that didn't need to be there. Otherwise satisfied.”

Nov 21, 2006 by Ted from Coralville, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Great new pool and hot tub.
• Old very hard mattress.

“Located off downtown cedar rapids a little hard to get to but not a big problem rooms are basic, with two sinks which is nice and in-room coffee. Bed was not very comfortable. New pool and hot tub were first rate.”

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Amenities at Best Western Coopers Mill Hotel, Cedar Rapids

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Elevators Express Checkout Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking

Golf Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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