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Best Western Coopers Mill Hotel 2-star

100 F Avenue Northwest, Cedar Rapids, IA

Best Western Cooper's Mill is your downtown riverview address. If you are traveling on pleasure or business, we are an ideal location.[more]

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User Reviews for Best Western Coopers Mill Hotel, Cedar Rapids

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[8.0] • Location:[7.0]
Based on 115 user ratings

Jun 9, 2008 by Lori from West Des Moines, IA
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[7]

  • Ease of check in.
  • Very rude restaurant employees, dirty pool, dirty bathroom, noisy dogs in rooms.

“I've never seen such rude customer service employees. The restaurant hostess was mean to the older couple in front of me and a real smart-alec to me. So bad that I didn't give them my business and I usually overlook things like that. Also their housekeeping was in the restaurant area and they were moving dirty water etc thru the entrance to the restaurant.”

Jun 2, 2008 by Abdiwahab from Minneapolis, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They have bed office table, and chair in the room.
  • They did not have a microwave in the room. When I asked the charged on me $8.85.

“It was a nice place in over all. The location was excellent where it was closer to the exit of I-380 freeway. My suggesting is that they need to a microwave in the hotel rooms and not charged to guests. Indeed, it will be more convenient to costumers.”

Jun 2, 2008 by Connie from Eureka, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • The staff was very friendly.
  • The parking lot was not easy to get into.

“My daughter and I had a great time in this hotel. We had everything we needed and the staff was helpful and nice. It was clean and neat. We would defiantly stay here again.”

May 28, 2008 by Angie from Minneapolis, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It far exceeded my expectations. Clean, pleasant room and helpful staff.
  • The restaurant waitress wasn't very friendly or helpful but the food was good.

“It was great. The hotel was easy to find, very clean and pleasantly designed, staff was friendly. Not upscale but very good standard accommodations. Pleasantly surprised and for the price, it was amazing!”

Mar 26, 2008 by Andrea from Wilkes Barre, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Pool and hot tub were very comforting.
  • The fact they put me in a room next to 3 that were being renovated.

“The hotel is very nice and comforting. I would refer friends and family there if they decided to travel to CR. The hotel staff is nice, but kind of nosey.”

Jan 21, 2008 by Vanessa from Vinton, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good sound proofing.
  • Heater in room a little problematic.

“Had stayed here several years ago and it was rather tired looking and noisy then. They have since remodeled and is very attractive (for a mid-price motel). Restaurant and lounge and room service were all excellent.”

Dec 29, 2007 by Carol from Kalamazoo, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Cleanliness.
  • Exercise equipment didn't work.

“Staff was nice.”

Nov 4, 2007 by Scott from Fairview, UT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Airport pick-up.
  • All good.

“Was great to have airport pick up, right in the center of town, great value-great price.”

Sep 25, 2007 by Deanna from Oakland, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Excellent breakfast provided in restaurant.
  • Remodeling the front.

“Sorry, I had this hotel mixed up with one in Dubuque Galena.”

Aug 14, 2007 by Kent from Hibbing, MN
Overall Rating: 2 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[6]

  • It was clean.
  • Breakfast, staff.

“Not a great hotel to stay in good for people passing through.”

Mar 21, 2007 by Susan from Alcester, SD
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[5]

  • Very clean and nice despite construction.
  • Hallways being renovated.

“This was an attractive, basic hotel with all the amenities wanted by most travelers needing a clean and comfortable place to stay.”

Mar 13, 2007 by Heidi from Apple Valley, MN
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • The location.
  • They were renovating and my room smelled like feet.

“I would not recommend this hotel to anyone, and I'm not sure I'd stay again. It was okay as I was traveling through town. ”

Feb 12, 2007 by Tom from Clive, IA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[3]

  • Good internet connection, rooms had good lighting.
  • Hotel looked like a college dorm, in a dull, industrial neighborhood by a freeway.

“It's nothing special. ”

Jan 25, 2007 by Andrea from Sioux Falls, SD
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[8]

  • Staff friendly, very attentive.
  • Housekeeping comes too early.

“I was overall pleased with this motel. Although there were a few disappointments. The closet in the room was full of many things when we got there. Like a full length mirror and a few odds and ends that didn't need to be there. Otherwise satisfied.”

Nov 21, 2006 by Ted from Coralville, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • Great new pool and hot tub.
  • Old very hard mattress.

“Located off downtown cedar rapids a little hard to get to but not a big problem rooms are basic, with two sinks which is nice and in-room coffee. Bed was not very comfortable. New pool and hot tub were first rate.”

Nov 6, 2006 by Scott from Lincoln, NE
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Convenient to the center of the city.
  • Needs better work space... Bed was not very comfortable.

“It was clean and location was good. I found it difficult to do work at the table provided. Not enough work space. The Staff was very friendly and the restaurant was good. I found the bed very uncomfortable and did not sleep well the 2nd night.”

Nov 4, 2006 by Dennis from North Royalton, OH
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[5]

  • Attached restaurant.
  • No lobby, any breakfast, limited parking, hard to get to, poor showers.

“This hotel is older and located in a relatively difficult to get to location but the people were helpful, the rooms clean, the attached restaurant served plentiful portions and there was really nothing we lacked.”

Sep 12, 2006 by Shane from Twin Falls, ID
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[6]

  • The restaurant was clean and nice food.
  • There was a large bottle in the bathroom and two spiders in two corners of the room.

“The staff was friendly and it was nice to have a restaurant at the hotel. There were some bugs in our room and hope that it was just our room that had a problem.”

Aug 25, 2006 by Scott from Fort Dodge, IA
Overall Rating: 3 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[1]

  • Clean
  • Location not proper.

“Several items in need of repair.”

Aug 7, 2006 by Megan from Marion, IA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The friendliness and the pool/spa facility.
  • Nothing.

“A little complicated to get to, but worth it once we got there. The staff was friendly and the food in the attached restaurant was fairly good. Everything was clean and neat, and the free high-speed Internet was a bonus!”

Amenities at Best Western Coopers Mill Hotel, Cedar Rapids

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Elevators
  • Express Checkout
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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