Capitol Plaza Hotel and Convention Center

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User Reviews for Capitol Plaza Hotel and Convention Center, Jefferson City

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Jul 15, 2008 by Karen from Nixa, MO
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[8]

• Location to Capital and access to highway good, easy to get around area from hotel.
• Check in, given wrong room by front desk, correct room carpets were wet, service in restaurant non existent, bar service ok.

“For price, hotel was acceptable, overall clean. Service needs attention in all areas, especially restaurant. Customer service not their priority. Stay at other JQ's establishments, are held at a higher standard than this one. Would not stay again, will give another a try.”

Apr 22, 2008 by Chris F. from Round Rock, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The food in the restaurant was excellent.
• The temperature in the room never cooler down in the 4 days we were there.

“Nice hotel, a little old but nice. Not (in my opinion) a 3 star, but might be for the location. Parking was tough seeing its a hotel allot of meetings and conventions are held in.”

Apr 6, 2008 by Douglas from Chicago, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location.
• Room conditions.

“The rooms are outdated and cold, the heat adjustment does not work.”

Apr 2, 2008 by Edward from Oak Lawn, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[6]

• Public areas are very attractive.
• The shower did not work and hotel personnel did nothing to remedy situation.

“Overall room was fresh and clean. However when my family went to take a shower after having swam in the pool we came to find out that the shower only came out in very small stream. We complained to management who sent someone to fix it he was unsuccessful and thats where it was left.”

Mar 31, 2008 by Mindy from Portland, OR
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[7]

• It felt safe.
• The charge for internet.

“They should make sure all elements of the room work before they make it available for stay.”

Mar 22, 2008 by Kimberly from Harrison, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby & waterfall.
• AC does not work in winter, even if it is warm weather.

“Very nice for the price.”

Oct 15, 2007 by Anna from Bonne Terre, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• No hassle check in.

“Great for business, room was quiet and service was good. Asked for another pillow and they brought 2 just in case! Nice staff.”

Oct 10, 2007 by Ryan from Belleville, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[9]

• Easy to find.
• Given a smoking room.

“Arrived late, staff was not willing to put us in a non smoking room, the staff was telling us if we paid more we could have another room, it was midnight and he said that more people were coming that had yet to make a reservation.”

Sep 15, 2007 by Debra from Brookline Station, MO
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• Great location and nice pool.
• Overpriced amenities, poor service.

“I was very disappointed with the way my reservations were handled. First, I had to call three different times to have my reservation resent before the hotel finally had record of our reservation. Then, I was charged for the room twice. I am still waiting for a refund of the second charge. The hotel staffs were not the least bit interested in helping solve either of these problems. The hotel itself was very nice. The rooms were good sized, the beds were comfortable, and everything was well maintained. The pool and gym facilities were very clean. Most of the dining area was closed off for a convention, but they did offer room service. It was centrally located to downtown which was a bonus, but this is definitely a hotel for business travelers, not for families. I felt their extras were way overpriced. They charge $9.99 per day to use their high speed internet, which should be free. The bottled water in the room is a whopping $3.50! The hotel was nice, but not worth the trouble.”

Jul 2, 2007 by Amanda from Sikeston, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[10]

• Clean, convenient, friendly room service.
• They didn't ask me if I preferred smoking or not. I got a smoking room. Yuck!

“I arrived late at night. I always assumed you got a non-smoking room unless you specified otherwise. I was so tired, I didn't realize what the smell was until the next day, and I wasn't going to ask to change rooms then. Smoking rooms smell really nasty, and hotels should always give you non-smoking unless you tell them you want smoking!”

Jan 8, 2007 by Linda from Newton, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The exercise equipment was fantastic!
• Toilet in room did not work properly.

“Good location next to state office building. Excellent workout facilities. Very pleasant hotel for business travel.”

Jul 5, 2006 by Debra from Dexter, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Nice hotel. Great location.
• We had a suite, but had to ask for extra towels, cups, glasses, pillows, etc. Also young kids in pool weren't supervised, even after complaints made.

“This motel is nicely decorated and has a decent atmosphere. The reason we stayed at this motel was for the atmosphere and indoor pool.”

May 1, 2006 by Denis from St. Louis, MO
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Front Desk People were very nice. Close to Capital.
• Rooms a little stuffy at first, one "mystery" light switch.

“The hotel is a very convenient walk to the Capital and Court house. The front desk staff were very nice. The rooms were a little stuffy/stale at first, but the A/C turned it around quickly. ”

Mar 7, 2006 by John from Saint Louis, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convient location. Room and facilities well maintained.
• Long waiting times for elevators.

“Pleasant layout and clean room with suite. Lobby attractive and functional. Buffet breakfast medium sized selection and good quality food. Elevators were small, ran slow, and sometimes I had to wait 15 minutes to go up to my floor at busier times. This was probably made worse by the fact that there was a youth basketball tournament in town and the kids were using the elevators heavily.”

Feb 9, 2006 by Andrea from Trenton, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was key to staying at this Hotel.
• Others attending the same Conference were charged $20.00 less per night. I was given a smoking room, so that I did not have to change during my stay.

“Key location for Jefferson City business and Conferences.”

Jan 18, 2006 by Michele from Valley Park, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• The staff was friendly and the food was excellent.
• Although it stated that it was recently remodeled, I could find no evidence of that. Beds were uncomfortable and whole room was out of date.

“N/A”

Nov 9, 2005 by Tony from Moberly, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location.
• Hot tub was not very hot. Black tie event clogged lobby upon arrival.

“This was a pretty decent hotel, but there were a few things that surprised me for a hotel of this level. The hot tub was never really hot (I tried it three different times). The soap was that flaky cheap hotel soap. The night we were there was kid night in the pool! It was hard to enjoy with 15 kids splashing and screaming. But, it is in a good location and was a nice place overall.”

Oct 18, 2005 by Danny from Patoka, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Hotel setting was very nice and hotel inside was very nice.
• Bathroom was much too small.

“Overall, I was impressed. I thought the staff could of been friendlier but an overall good experience.”

Sep 10, 2005 by Martin from St. Louis, MO
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice sized room.
• No extras were included.

“Very nice room. Nice atrium area. They included no extras what-so-ever. Internet access, which is often free now, was extra. There were even two bottles of water put in the room for "your convinience" but if they are used you are charged $3.50 each.”

Apr 26, 2005 by william t. from st. joseph, mo
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great remodeling job, inexpensive, Atrium atmosphere
• None

“Went to a conference, we had great hospitality rooms, excellent personal rooms, very inexpensive for the class of hotel. Wonderful personnel at the front desk. Nice lobby bar and restaurant. Close to downtown attractions. Would definitely stay there again. Free Parking!!!”

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Amenities at Capitol Plaza Hotel and Convention Center, Jefferson City

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable