Capitol Plaza Hotel and Convention Center

Photos of Capitol Plaza Hotel and Convention Center, Jefferson City

• Add your own photo of Capitol Plaza Hotel and Convention Center

User Reviews for Capitol Plaza Hotel and Convention Center, Jefferson City

• Add Your Own Review »

Jan 20, 2010 by Laura from Wentzville,MO
Overall Rating: 6

• Lobby colors and cleanliness.
• Pillows.

“Overall, I think the Capitol Plaza is not as nice as it used to be.”

Jan 5, 2010 by Mike from Troy,IL
Overall Rating: 8

• Terrific court with waterfall.
• Small bathroom.

“Everything was as expected. Staff was helpful. Underground parking was nice in the cold weather.”

Apr 28, 2009 by Laird from St. Louis,MO
Overall Rating: 5

• It was centrally located.
• Front desk personnel was not friendly.

“I have no desire.”

Sep 4, 2008 by Aaron from Altoona, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was a nice place to stay. Staff was very friendly.
• Pool was small for a hotel of this size.

“I would stay again. It met all the needs of my visit.”

Sep 2, 2008 by Deb from Fishers, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Business center available.
• Waterfall in lobby was noisy.

“Nice hotel, would recommend.”

Aug 15, 2008 by Lynn from Kirkwood, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• They had a wheelchair that my daughter could borrow. Restaurant on site.
• Whirlpool was broken and pool was cold. Sounded like it had two restaurants but only one was open at a time.

“We arrived in town via the Amtrak, and the hotel didn't have a shuttle running late enough for us but offered to call a cab. My daughter had surgery and was just released from crutches a couple of days before our stay. She was having some trouble walking and the hotel had a wheelchair we could borrow. It seemed like an older place but the room was clean and everything worked. It was very nice having a restaurant on site, and the food was good (and expensive, in my opinion). The pool area was nice and they had a nice size pool. Unfortunately, the hot tub was broken during our entire 2-night visit and that is our main attraction at any hotel.”

Jul 15, 2008 by leo

• It was close to what I had to take care of.

“I liked the waterfall and area ,underground parking, ease to get on and off highway, good view of capital building.”

Jul 15, 2008 by Karen from Nixa, MO
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[8]

• Location to Capital and access to highway good, easy to get around area from hotel.
• Check in, given wrong room by front desk, correct room carpets were wet, service in restaurant non existent, bar service ok.

“For price, hotel was acceptable, overall clean. Service needs attention in all areas, especially restaurant. Customer service not their priority. Stay at other JQ's establishments, are held at a higher standard than this one. Would not stay again, will give another a try.”

Jul 10, 2008 by Buck from Springfield, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Nice ambiance, quiet and peaceful.
• Hotel restaurant was not open daily, no complimentary breakfast.

“Location was perfect for our needs as it was close to the capitol. Underground parking was nice too. Rooms were clean and staff helpful.”

Jul 8, 2008 by Richard from Saint Clair, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was excellent to businesses and road ways.
• The food was reasonable yet a buffet without drinks is not friendly.

“Overall, appearance is very favorable. Yet some services need attention. Like internet services need to be included in price and not suppressed on at check out. I did have a bad experience with the wait service at breakfast. Yet unpleasant and rude not all staff members are included.”

Apr 22, 2008 by Chris F. from Round Rock, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The food in the restaurant was excellent.
• The temperature in the room never cooler down in the 4 days we were there.

“Nice hotel, a little old but nice. Not (in my opinion) a 3 star, but might be for the location. Parking was tough seeing its a hotel allot of meetings and conventions are held in.”

Apr 6, 2008 by Douglas from Chicago, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location.
• Room conditions.

“The rooms are outdated and cold, the heat adjustment does not work.”

Apr 2, 2008 by Edward from Oak Lawn, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[6]

• Public areas are very attractive.
• The shower did not work and hotel personnel did nothing to remedy situation.

“Overall room was fresh and clean. However when my family went to take a shower after having swam in the pool we came to find out that the shower only came out in very small stream. We complained to management who sent someone to fix it he was unsuccessful and thats where it was left.”

Mar 31, 2008 by Mindy from Portland, OR
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[7]

• It felt safe.
• The charge for internet.

“They should make sure all elements of the room work before they make it available for stay.”

Mar 22, 2008 by Kimberly from Harrison, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby & waterfall.
• AC does not work in winter, even if it is warm weather.

“Very nice for the price.”

Oct 15, 2007 by Anna from Bonne Terre, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• No hassle check in.

“Great for business, room was quiet and service was good. Asked for another pillow and they brought 2 just in case! Nice staff.”

Oct 10, 2007 by Ryan from Belleville, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[9]

• Easy to find.
• Given a smoking room.

“Arrived late, staff was not willing to put us in a non smoking room, the staff was telling us if we paid more we could have another room, it was midnight and he said that more people were coming that had yet to make a reservation.”

Sep 15, 2007 by Debra from Brookline Station, MO
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[7]

• Great location and nice pool.
• Overpriced amenities, poor service.

“I was very disappointed with the way my reservations were handled. First, I had to call three different times to have my reservation resent before the hotel finally had record of our reservation. Then, I was charged for the room twice. I am still waiting for a refund of the second charge. The hotel staffs were not the least bit interested in helping solve either of these problems. The hotel itself was very nice. The rooms were good sized, the beds were comfortable, and everything was well maintained. The pool and gym facilities were very clean. Most of the dining area was closed off for a convention, but they did offer room service. It was centrally located to downtown which was a bonus, but this is definitely a hotel for business travelers, not for families. I felt their extras were way overpriced. They charge $9.99 per day to use their high speed internet, which should be free. The bottled water in the room is a whopping $3.50! The hotel was nice, but not worth the trouble.”

Jul 2, 2007 by Amanda from Sikeston, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[10]

• Clean, convenient, friendly room service.
• They didn't ask me if I preferred smoking or not. I got a smoking room. Yuck!

“I arrived late at night. I always assumed you got a non-smoking room unless you specified otherwise. I was so tired, I didn't realize what the smell was until the next day, and I wasn't going to ask to change rooms then. Smoking rooms smell really nasty, and hotels should always give you non-smoking unless you tell them you want smoking!”

Jan 8, 2007 by Linda from Newton, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The exercise equipment was fantastic!
• Toilet in room did not work properly.

“Good location next to state office building. Excellent workout facilities. Very pleasant hotel for business travel.”

• View All User Reviews

Amenities at Capitol Plaza Hotel and Convention Center, Jefferson City

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

Learn more about Capitol Plaza Hotel and Convention Center at Priceline Travel Guides »