Fairfield Inn Waterloo

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User Reviews for Fairfield Inn Waterloo, Waterloo

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May 29, 2008 by Carl from Glenview, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Pool and breakfast very clean and well managed.
• Little short handed on Sunday morning.

“I always use this hotel whenever I come to Waterloo the people are friendly and they care about keeping it nice and clean.”

May 27, 2008 by Deb from Fairfax, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location was good and bed was comfortable.
• The color scheme in the room was awful (lime green and reds w/ all kinds of patterns).

“Over all a nice trip.”

May 1, 2008 by Laura from Lake Mills, IA
Overall Rating: 7
Cleanliness:[5] • Staff:[5] • Location:[5]

• The room decor was pretty.
• The pool was tiny.

“Bad location, but the room was clean and pretty nice.”

Apr 30, 2008 by Ron from Cumming, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and friendly.
• The weather outside.

“Excellent accommodations, fantastic breakfast.”

Apr 10, 2008 by Denise from Newton, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff has been great! I have stayed there 4 weekends in the last 2 months. Continental breakfast, microwaves and refridge. Smoke Free!
• Parking congested.

“Of all the motels in the Waterloo area, Fairfield is great, convenience, kids, family. Bonus smoke free!”

Apr 9, 2008 by Eric from Northfield, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Clean rooms, close to lots of shopping/dining.
• No stairs in middle of hotel to access lower/higher levels.

“We were pleasantly surprised with our stay at this property. It may not look great from the outside, but the rooms were very clean, well decorated and with plenty of space. Good continental breakfast offered in the morning, and its right next to the Crossroads Mall, so plenty of shopping and dining very nearby. Would stay again!”

Apr 4, 2008 by Chris from East Moline, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Friendly staff, easy access.
• Bathroom shower warm water does not last long.

“Very reasonable hotel. Very friendly staff. I would stay here again.”

Apr 2, 2008 by Laura from Ely, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very nice, clean hotel, I would stay again.
• Breakfast breads were hard and stale.

“Very nice decent, safe place. It had nice beds and upscale bedding. Breakfast selection was plentiful but some items were not replaced as needed so they were stale.”

Mar 8, 2008 by Jennifer from Bloomington, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was very clean, neat, and felt luxurious because of the carpet and bed linens. The continental breakfast was the absolute best ever!
• Even though there is a no smoking policy, someone on the 2nd floor was smoking both days that we were there.

“It is very nice, clean, and feels very luxurious for the price. The continental breakfast has everything! From real waffles that you make and eat hot to hard boiled eggs. The room feels very clean and posh.”

Mar 5, 2008 by Angela from Decorah, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• I liked the beds. They were very comfortable.

“This hotel is very clean and family friendly.”

Mar 4, 2008 by Katie from Peoria, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, neat, simple.
• Small parking lot.

“A clean, nice hotel close to the interstate. Great for travelers just driving through.”

Feb 25, 2008 by Debbie from Fort Dodge, IA
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• Nice bed.
• Room service interrupted our stay. Stating we were to check out on Friday am and we were to check out on Sunday.

“This was a smoke-free hotel. Did not know that until we got there. The house keeping department interrupted me when I had a do not disturb sign out. She said we were to be departing that day which was Friday, but we were scheduled to be there until Sunday. I thought that the front desk cleared that up for us but when we returned to the hotel Friday night, our key was inactive and we had to go back to front desk to get new key. There was lot of noise that you could hear from next door as well as housekeeping was extremely loud in the morning cleaning hall ways as well as other rooms. I would never stay at this hotel again. Great service!”

Feb 13, 2008 by Jim from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good amenities.
• Nothing all was great.

“Easy to find, check in / out was perfect. Nice pool and spa. Decent coffee, most important part of the day, right.”

Feb 6, 2008 by Gary from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free Continental breakfast was outstanding.
• Nothing.

“Great service, friendly staff, comfortable room, cleans accommodations.”

Jan 12, 2008 by Janice from Washington, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[7]

• Desk clerk was not as friendly as most.

“The hotel was well located, had a great continental breakfast, and overall was friendly.”

Nov 25, 2007 by Janette from Milford, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Staff was so friendly and accommodating; complimentary breakfast was very good each morning.
• The only thing that I didn't care for was the location. Not a horrible location but not great, either.

“Fairfield Inn is perfect for families who want to get a very comfortable hotel room without breaking the bank. The room decor is pretty, the common areas are so comfortable and welcoming, and the staff was wonderful! I would definitely stay there again!”

Nov 24, 2007 by Katie from Waterloo, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free Wi-Fi, free great breakfast, hot tub very comfortable.
• Chair in my room.

“This hotel is above and beyond any other I have seen in sincere customer service. The staff is quick to take care of their guests' needs, attentive, proactive. They are so sincere. Not just putting on a smile or saying the right words but not having it on the inside. They are great! Great at service and hospitality.”

Nov 18, 2007 by Mark from El Dorado Hills, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, quiet, convenient.
• No self serve laundry, terrible breakfast.

“Typical of Fairfield Inns, although the breakfast was much worse than usual and I have pretty low expectations for low end Marriott chains. No laundry on site so I had to walk across the street to the Hampton Inn. Clean room, quiet, and good value.”

Nov 14, 2007 by Michelle from Ames, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• The hotel was clean and reasonable.
• The whirlpool was too cold.

“For the price, this hotel was great. The rooms were very clean and the breakfast was filling. I would stay here again.”

Nov 10, 2007 by Miss P. from Waterloo, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Staff's proactive attentiveness to details, peaceful, small but had what I wanted, hot tub, great free breakfast, free Wi-Fi, free coffee in lobby.
• The chair you sit on for use at the desk has a very short seating area, feel like you are falling off. There is not a great view around hotel.

“This hotel is an excellent hotel. Everything was excellent. It is the first hotel when they learned of issues, went right to action to fix them. I had a fuzzy TV etc. That I felt the next people would want more clearly. I wasn't using it much so I wasn't 'complaining' about it, just wrote me a note to tell management about it because thought they would want to know. Didn't want to 'complain' to front desk. But the housekeeper saw the note and took it to management and got that and a few other things taken care of. I was very impressed and yes, she got a little recompense and a great note written about her delivered to the desk! Breakfast has a nice selection of very healthy options (hard boiled eggs, oatmeal, three kinds of fresh fruit, bananas, apples, oranges) as well as options to indulge. Waffles, a variety of cute little mini muffins, and some filling hot options. Pancake wrapped around a sausage, and breakfast sandwiches to be heated in microwave. Juices, coffee all the time with flavored creamers. Close driving distance too many great restaurants, including the number 1 rated Chinese restaurant, golden china, Christian bookstore, and the mall. Also, walking distance to a couple restaurants. Subway and burger king. Others are close, also but to get there you have to cross lots of lanes of traffic in areas not made for walking. Also not far from rental car, enterprise. For $45.00 a night for two nights, I was very pleased. The pool was more than adequately supplied with towels, one per chair, plus many on a shelf. No changing area down there, but right near elevator. Nice hot tub as well, comfortable seating. Pool is small but no one else used it but my kids. One side of the hotel does not have parking so unable to park car where I could see it from the room, but parked in lot by street, very well lit area with plenty of traffic. Always felt s.”

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Amenities at Fairfield Inn Waterloo, Waterloo

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Continental Breakfast Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Maid Service Outdoor Parking Parking Phone with data port Pool Radio Refrigerator Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service

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