Comfort Inn Waterloo

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User Reviews for Comfort Inn Waterloo, Waterloo

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Oct 28, 2009 by Brian from Brookfield,MO
Overall Rating: 4

• The second day I was able to move to a non-smoking room.
• Smoking room and attitude of clerk on arrival.

“This hotel was well kept, clean and I would absolutely stay there again provided I received a guarantee of a non-smoking room. When I walked in to check in (around 5:00), the lady behind the desk said, we are full and you got a smoking room. The next day I called the desk and talked to a nice girl who was able to move me 2 doors down to a non-smoking room and the stay was much better.”

Aug 17, 2009 by Linda from Fort Madison,IA
Overall Rating: 8

• Location.
• Bathroom was very small.

“It was cleanand the staff was friendly.”

Jun 14, 2009 by Alan from Sioux City,IA
Overall Rating: 8

• Convenient location, clean.
• Limited selection of buffet breakfast items.

“Comfort Inn met my overall expectations as an infrequent business traveler. Rooms were clean and tidy - pool and spa were well maintained.
”

May 15, 2009 by Dawn from Orange City,IA
Overall Rating: 10

• Great service.

“Personal service with Mothers Day gifts on each door.”

Apr 23, 2009 by Mary from Carlisle,IA
Overall Rating: 9

• As a diabetic the breakfast options more limited for me.

“Nice.”

Jan 7, 2009 by michelle from Farmington,MN
Overall Rating: 9

“Good hotel if you're just looking for a place to sleep. The hotel was clean and the staff was very friendly. The bed was comfortable and the room was clean. Its located right off the highway and is very close to a large mall.”

Dec 20, 2008 by Nancy from Grundy Center,IA
Overall Rating: 5

• Breakfast.
• Room smelled!

“Would not stay there again. Have allergies and the first room smelt of pet orders. They moved us to another room and it was better but still had that same oder! Staff was friendly, and service was good! To bad about the smell.”

Sep 14, 2008 by Jo A. from Tampa, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Location.
• Rude housekeeping staff.

“Does not rank with other comfort Inns that I've stayed in.”

Jul 16, 2008 by Mark from Camanche, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location and staff efforts to fix problems.
• Smoking room for asthma sufferer is pure torture.

“Hotel is fine.”

Jul 15, 2008 by Lisa from Wanamingo, MN
Overall Rating: 4
Cleanliness:[7] • Staff:[2] • Location:[4]

• Waffles for breakfast; ozone machine.
• Smoker smell everywhere - need better ventilation.

“When I arrived were assigned another room- told 1st come-1st served. Found out a friend of ours got our room because they didn't like theirs. Needed to move rooms because we added a day. Given smoking rooms both times.”

Jul 2, 2008 by Beth from Peoria, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[7]

• It had a room available.
• The room reeked of smoke and we had to sleep 3 to the bed.

“The smoke was so bad in the room that we had to find a laundry and wash our clothes the next day. We had three people sleeping in a king-size bed.”

May 10, 2008 by Jennifer from Red Lion, PA
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[5]

• Location.
• Smell & staff.

“I reserved a nonsmoking room but was given a smoking room that was worse than any bar I have ever been in!”

Apr 23, 2008 by Barbara from Freeport, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great staff, very helpful and attentive. Close to shopping.
• No elevators.

“Reservation reception was great. Annette is a great asset to this hotel.”

Apr 22, 2008 by June from Vadnais Heights, MN
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[7]

• Nice continental breakfast.
• Not very noise proof.

“We were given a 2nd floor room and while we were unloading the guest below us complained bitterly and in turn management was angry at us. The thing is, is that it wasn't our voices because we weren't talking, and it was just the sound of our movement in and out of the room.”

Apr 8, 2008 by Kari from Ames, IA
Overall Rating: 5
Cleanliness:[3] • Staff:[4] • Location:[9]

• I liked the pool.
• The toilet smelled like it hadn't been cleaned, front desk not friendly at checkout.

“You could smell the stink of a toilet that hadn't been cleaned. The lady at the front desk was not very friendly The motel room looked to be decorated in the 70's.”

Jan 18, 2008 by Kieran from Fort Dodge, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Large and comfortable.
• No nonsmoking rooms available.

“The bed was comfortable, the bathroom was clean, and the breakfast was ok. The smell of smoke was very strong. It was difficult for me to rate the quality of the motel because of the cigarette smell. I have friends who smoke and I am frequently in homes where there is cigarette smoke and it doesn't usually bother me but this room was bad.”

Dec 4, 2007 by Ann from Diagonal, IA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[6]

• Pool had adult hour after children left.
• It mixed the smoking and non-smoking rooms together. You could smell the smoke everywhere.

“I didn't like the fact that the smoking and non-smoking rooms were intermingled. If a cigarette was burning, you could smell it throughout the entire hotel.”

Nov 20, 2007 by Matt from George, IA
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[8]

• I liked the location and price.
• I had a smoking room, which I did not want.

“The stay would have been great except for the smokey smell.”

Nov 6, 2007 by Susie from Placida, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[8]

• Breakfast included.
• Stuck in smoking room. Awful.

“I called early afternoon on day of check in and was told only smoking avail. They were booked and so I ended up in stinking room with nothing to relieve smell. Clerk told me an ozone machine could have been in room before my arrival if they'd have known. They did know from my earlier call! He said couldn't put it in room while I was in there. All of my things were completely saturated. Sore throat. Unpleasant. Also, tub drain broken so couldn't use tub.”

Nov 4, 2007 by Jim E. from Glenwood, IA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Great price. Nice room.
• Needs a little cleaning here and there.

“Great location and easy to find. Worth the money. Needs a little sprucing up here and there. Comfortable room.”

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Amenities at Comfort Inn Waterloo, Waterloo

Coffee Maker in Room Concierge Desk Continental Breakfast FAX FEMA Approved Free Newspaper Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Indoor Pool Iron King Bed

Microwave News Stand No Smoking Rooms/Facilities Outdoor Parking Pets Allowed Refrigerator Sofa Bed Suite TV Remote Control Telephone Television with Cable Truck Parking

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