Residence Inn by Marriott

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User Reviews for Residence Inn by Marriott, Little Rock

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Jan 7, 2008 by Marcia from Omaha, NE
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[9]

• Convenient location.
• Staff was uninformed, did not have good amenities.

“Hotel was old. Did not have the same amenities as others in the same chain. Staff was uninformed. Didn't know where local stuff was. Convenient to find.”

Jan 4, 2008 by Tim from Hamburg, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice amenities and comfort.
• Housekeeping.

“Would recommend to anyone at the price.”

Jan 4, 2008 by James from Pensacola, FL
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[7]

• I love having a full kitchen.
• It smelled like it had just been sprayed for insects.

“I love the Residence Inns and Marriott. I found the price to be a great savings and will use it many times again.”

Dec 31, 2007 by Penny from Mountain View, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Reported a mattress problem in the morning. It was replaced before we returned that afternoon.
• Liked everything.

“We were very impressed with the hotel and expect to stay there again. We especially liked the bed, it was very comfortable. The staff was very friendly and always eager to help. We had a problem with a sofa bed mattress which was replaced the same day we reported it. The suite had a full kitchen and its refrigerator had an ice maker. The complimentary breakfast had a broad array of offerings.”

Dec 31, 2007 by Ronnie from Mena, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Clean, and easy to locate.
• The room was hot and the air was turned off, only heat.

“The room had only heat available, and it was a little warm. The maid knocked on the door at 8:30 am and wanted to know if we were ready to check out. She asks 2 more times before the check out time of noon.”

Dec 29, 2007 by Tracey from Navarre, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[7]

• Liked the hot breakfast and having microwave in room.
• We did not have towels when we arrived. The room we stayed in had a bad shower head and the lady at the desk hung up on us.

“We had to move rooms because our shower head did not work. It took two days for do anything about it. The front desk was not friendly at all I called the second day about our shower and the lady hung up on me. We did not have towels in our room the first night and there wasn't a stopper in the tub to give our baby a bath, so we had to use a washcloth. The second day we had our room cleaned and they didn't bring us more toilet paper, so we ran out and had to go to the front desk again.”

Dec 19, 2007 by Heath from Forrest City, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Smoke free, clean and safe.
• Nothing.

“This hotel couldn't have been any more convenient for me. It was perfect. Very nice and roomy. It had every thing that I needed.”

Dec 12, 2007 by Charlene from Montgomery, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a great stay. Convenient, clean, bed and pull out sofa spacious room, full kitchen.
• Staffer started pulling breakfast before the cut off time.

“It was a great trip back home. The hotel was clean, the full kitchen is nice, the room had an l shaped sofa bed and a queen bed. Perfect for three people to stay in.”

Nov 30, 2007 by Lisa from State University, AR
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• The maintenance staff and housekeeping staff were very friendly.
• The TV in the room did not work at all; the replacement did not work well. Internet service was unusable.

“Although the room appearance was flawless and exceeded my expectations, the place is having technical difficulties. Internet service was pretty well nonexistent and the staff there was not helpful in resolving the issue. The original television in the room would not even turn on. Once the (very friendly) maintenance staff finally determined that the set rather than electrical problems was the issue, they quickly brought a replacement. Unfortunately, the hotel was having "computer problems" and half the channels. The half I normally watch were not available. No Internet, no TV, with a teenager in the room this is a prescription for a migraine.”

Nov 27, 2007 by J from Lake Jackson, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Wonder full self serve breakfast.
• Nothing.

“The room was nice with a full kitchen that I didn't use. The free self serves complete breakfast was wonderful. The free news paper and ice for the ice chest was also nice. I'd stay here again.”

Nov 27, 2007 by Gary from Meridian, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Good space, large room.
• Nothing.

“Good location, safe, friendly staff, good breakfast.”

Nov 27, 2007 by Kirb Y. from Pocahontas, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Size and furnishings of room.
• Basement room felt bleak and isolated.

“Hotel was located on an awkward property, but the rooms were nice, the management helpful and the amenities, while scattered and somewhat inconvenient, were nice. Place was clean and secure and I would be glad to return.”

Nov 9, 2007 by Philip from Jonesboro, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceeded my expectations. Large clean rooms. Excellent value.
• Nothing. Everything was great.

“Best room I have ever had. Nice clean and quite rooms and good breakfast. Evening reception was outstanding.”

Nov 4, 2007 by Becca from Hot Springs, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved having a suite for a business trip, all the conveniences of home. It was more than just a bed&
• There was nothing that I did not like. If I said there was, I would be picking.

“It started with a very friendly receptionist that was very friendly and helpful. I was actually a little surprised at the cleanliness and scale of this room compared to other extended stay hotels I have stayed in. I would definitely recommend the Marriott.”

Oct 30, 2007 by Teri from Cartersville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very good value for the price.
• Night clerk was not very friendly.

“I received a mini suite with a kitchen and sitting area. Room was very clean and I felt safe there. Breakfast the next morning included eggs, sausage, waffles, etc. Well worth the money I paid.”

Oct 24, 2007 by Rich from Fort Smith, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was spacious and very comfortable.
• There was nothing about the hotel I disliked.

“The rooms are spacious and have plenty of amenities. There is an exercise room, a pool/hot tub, and the free breakfast was excellent.”

Oct 7, 2007 by D. C. from Franklin, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location to airport, very clean, lots of room, quiet.
• Nothing negative to report pleases.

“After a long day on the road it was nice to have a very comfortable bed and nice amenities. Plenty of clean space and obliging, helpful staff we would definitely stay there again in little rock.”

Oct 2, 2007 by Janice from Jonesboro, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious, clean, well equipped room with nice complimentary breakfast.
• Hot items on the breakfast buffet were warm, not hot.

“Overall a very pleasant experience. Parking was convenient. Rooms were clean, spacious, and well equipped. I liked the fact that there was no bedspread, which is a haven for germs.”

Sep 26, 2007 by Lisa from Wake Village, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The breakfast was great and the lady working it was superb.
• My bathroom was gross! The tub had not been scrubbed in a while.

“All the common areas were in great shape and very clean! The breakfast was the best prepared and the breakfast area was the cleanest that I've seen. On the down side, the bathroom was dirty! The tub actually had soap scum and mildew (good thing I bring cleaners), hair on the vanity, there was a used razor on the floor close to the bed, the sleeper sofa was uncomfortable and the linens and pillows "smelled" dirty. The group we were with was very pleased with their rooms, which would indicate that maybe we had the pleasant experience of a lazy housekeeper. I really wouldn't mind staying here again as long as the room is cleaner.”

Sep 13, 2007 by Al from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Friendly staff.
• Room maid did not always restock the room.

“This was a good 2.5 star hotel.”

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Amenities at Residence Inn by Marriott, Little Rock

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing