Courtyard Little Rock West

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User Reviews for Courtyard Little Rock West, Little Rock

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Aug 18, 2009 by Laura from Lantana,TX
Overall Rating: 6

• Convenient
• Standing water in tub, room way too small, staff not available

“Greeting at front desk, very good, other than that, a very disappointing stay. Tub didn't drain, attempted 3 times and switchboard said no one available. I couldn't take a shower before a 6 hour drive home, from dropping daughter at college. Room was very small, actually the smallest room I have ever stayed in. Also, no complimentary breakfast, we planned to eat at rest, but went out since we had to pay.”

Aug 11, 2009 by Denise from Searcy,AR
Overall Rating: 10

• The bed and pillows were very comfortable.
• No complimentary continental breakfast. No mini fridge or microwave in room.

“Overall, our stay was very nice. The room was clean and comfortable. The staff was very friendly and took care of our needs.”

Jun 2, 2009 by George from Wake Village,TX
Overall Rating: 10

• The whole hotel was nice.

“The hotel was clean, nice and the added plus was no smoke smell anywhere. We also enjoyed the exercise room and spa.”

Mar 13, 2009 by Melody from Avondale,AZ
Overall Rating: 10

• The hotel employees were extremely friendly and helpful.
• It would have been nice to have a refrigerator in the room.

“I would highly recommend this hotel. Our room was attractive and very clean. The staff went out of there way to accommodate our requests. The location is very convenient, as it is right off the freeway.”

Feb 2, 2009 by Lenee from Wake Village,TX
Overall Rating: 8

• There is never enough creamer and sugar for my coffee. Also, being on the 1st floor, the trash truck woke me up at 4:00 a.m..

“Front desk staff was helpful and effecient.”

Jan 4, 2009 by Charlie from Spring Hill,TN
Overall Rating: 10

• The night staff at the hotel are extremely nice and helpful.
• The breakfast bar is not that well would like to have had fresher food.

“The hotel is probally one of the friendliest hotel as far as staff go that
I have ever been in and would have loved to stay there for another couple days and hope
I will be able to stay there in the future.”

Nov 12, 2008 by Anna from De Witt,AR
Overall Rating: 7

• The bed was very comfortable.
• The bathroom needed cleaning.

“The TV stations were lousy unless you wanted to pay extra. The breakfast was extra and expensive for the quality of food. I was looking for a romantic stay and I felt like the room was ample for a business traveler.”

Nov 12, 2008 by Courtney from Bella Vista,AR
Overall Rating: 7

• Free parking? Comfortable beds.
• Hotel staff were not willing to help at all.

“The hotel was hard to get to- I downloaded the directions from the site, and they got me lost. I just happen to know the area fairly well and noticed something wasn't quite right. I came with my 13 year old son and 9 year old daughter. The parking lot was about half full, it was a Saturday night, and they put us in a king room.”

Oct 23, 2008 by Mike
Overall Rating: 8

• Noisy- do not get room facing Financial Centre Parkway

“Adequate hotel. Rooms on the small side. No vending machine on second floor - ice only. Updating to flat screens would be nice. The rooms facing Financial Centre Parkway were noisy from road traffic!”

Aug 8, 2008 by Kim from Magnolia, AR
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Comfortable beds.
• The staff.

“I wanted a king room for more walking space in the room because my husband and I were there for his surgery. We were cooped up in the room all day and needed space.”

Aug 5, 2008 by Samantha from Cape Coral, FL
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[10]

• Business Traveler convenient, breakfast, lots of soft pillows.
• 2/3 of rooms have no refrigerator, not up to Marriott standards.

“My husband and I have been staying in Marriotts for over 10 years. We understand that the "courtyard" part of the chain is more "down market" and meant to be less expensive and appeal to business travelers, who don't spend all that much time at a hotel. This hotel is by far the worst Marriott I have ever stayed in. The staff is not at fault - they try hard and are very pleasant. I am assuming the fault lies with the management. It's a bit run down, but the rooms are clean and the beds are comfortable. A plus is the generous number of soft pillows and nice comforters. Negatives1) no refrigerators. I was told when I called to complain that only rooms on the first floor get refrigerators. The first day there were no extras available. We were told they would look for one. We called back and we were promised one the next day. When no fridge appeared by 4pm the next day. We called again and were told they would look for one. They called me back and told me the house staff was all in a meeting and when they were done, they would look for one for me. When we went to our room to check in, we could hear water running somewhere. We searched and found a drain pipe behind the ice machine draining water at a pretty fast rate. We didn't say anything to anyone, because we didn't realize it meant anything. We checked in early, so there were house cleaners on the floor, who had to have heard the loud and strange sound of running water. They did fix the ice maker right away once I let them know, but still. Positives Breakfast - no dry or lumpy eggs here. Bacon cooked to an exact crisp. Delicious orange juice in big glasses. $11 is kind of a lot for breakfast, but it is very good. Friendly staff Good location for business travelers If you are traveling to Little Rock and want a nice Marriott experience, spend the extra $ and stay at the Downtown location, which has the added bonus of being in the River Market district, in walking distance of shops, nice restaurants and interesting bars.”

Jul 24, 2008 by Deb from Barrington, NH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The hotel was very easy to find with many amenities nearby.
• There was no WIFI, only hardwire available.

“The hotel was very clean. The front desk staff that I dealt with were not overly personable, but they got the job done. What they could use is something besides a 'closet' for an in house store. Food was very good and the Internet worked well though it wasn't wireless.”

Jul 11, 2008 by Sharon from Lavaca, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location was excellent and easy access.
• Bed was not comfortable and covering unattractive.

“The hotel was in a very good location and my stay was very nice. The only problem was that the bed was not comfortable.”

Jul 2, 2008 by Dwight from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the cleanliness of my hotel room.
• I don't have anything that I didn't like about this hotel.

“This hotel was great! Great service, great location.”

Jun 5, 2008 by Bonnie from Waunakee, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• The room was spacious and I appreciated having internet access.
• The staff at check in was not overly helpful with a room key situation.

“The hotel was convenient to and from the airport. The room was nice sized. I was pleased to have internet access.”

May 7, 2008 by Cathy from Sioux City, IA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable beds.
• Hotel won't let you switch from a King to 2 double beds.

“They gave us a king size bed when we wanted two double beds. The hotel wouldn't change it to 2 double beds without charging me extra per night. The Holiday Inn in Joplin did it for us the night before for no charge.”

Feb 13, 2008 by Paige from Junction City, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, room was clean and pretty good.
• Room was cramped, not enough room once sofa bed as let out.

“Over all it was a pleasant stay. Check in time was after 4 PM which was inconvenient; an earlier time would have been better. The King room with sofa bed was too small to fully enjoy stretching out and playing with our Grandson. If we were traveling as a couple without children it would have been fine but it did not give ample room to move around easily with the children.”

Feb 8, 2008 by Nikki from Little Rock, AR
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was close to home.
• No smoking, no restaurant.

“It was nice on the eyes and if I didn't smoke I would love it but it didn't have a fridge and I was for a anniversary of sort.”

Feb 1, 2008 by Glen from Fayetteville, AR
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Location
• Poor restaurant.

“Excellent location. Close to many good restaurants and shopping. Staff was friendly and helpful. Good amenities. Room could be cleaned a bit better but was very nice for the money.”

Jan 30, 2008 by Paul from Jonesboro, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The location was very convenient.
• Lack of a bar.

“Convenient location for LR and Western Little Rock. Great for business travelers. Few frills, no nonsense.”

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Amenities at Courtyard Little Rock West, Little Rock

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine

In Room Movies Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Rollaway Beds Safe Deposit Box Scuba Diving Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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