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Marriott Rochester Mayo Clinic
101 Sw 1St Ave,
Rochester, MN
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.5] Based on 104 user ratings |
May 19, 2009 by
Reyes from Columbia
Overall Rating: 7
“My family has stayed at the Marriott many times and accustomed to seeing the same friendly faces. The yellow cab company the staff is required to call has very poor service unfortunately. They are late, rude and obtrusive, and the cabs have a foul odor. We have waited an hour or more at times. There is a new company with white taxis that is much better.”
Feb 1, 2009 by
Jeremiah from Anchorage, Alaska
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“This is one of the best hotels I myself Love! The location is great. The service is well done. I got work to get done and the location is perfect. Not to far away from business. The service is just as well done. Thank you Marriott!”
Sep 9, 2008 by
Cindy from Detroit Lakes, MN
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Very clean and safe. Beds were comfortable and it was quiet. The staff was friendly and helpful. Pool area could use some updating, nice courtyard and good restaurant.”
Jun 9, 2008 by
Gale from Windermere, FL
Overall Rating: 7
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Would stay there again. Their room rate per night is too much for a place with a small lobby and apparently antiquated plumbing.”
May 23, 2008 by
Kenneth from St. Peters, MO
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Hotel staff was extremely helpful. However they assured us they would get us a cab to the airport on time but used the yellow cab company that didn't come. Then the bellman found a new cab company and came in five minutes. Went for a drink and bartender acted most unfriendly.”
May 14, 2008 by
Mary from Mansfield, MA
Overall Rating: 5
Cleanliness:[6] •
Staff:[4] •
Location:[10]
“Others have commented on poor lighting in rooms. Believe it. It's the pits. In fact if you tried to apply makeup while standing at the bottom of a dark pit with only down-lighting, you'll get the idea of what the vanity areas are like. I would have liked to find self-serve coffee in the lobby, but no such luck. There is a coffee maker & stuff in the room, but I went looking for palatable coffee in the lobby. The restaurant manager kindly fetched me a complimentary cup of joe from the kitchen when I asked where I might find some coffee. (There is a Starbucks across the street at the Kahler, as I later discovered.) My husband and I stayed two nights. We were a few minutes late checking out and got a call from the front desk asking if we were leaving that day. My husband said yes, and the lady asked, and when is that going to happen? Kind of a brusque approach for a supposedly 4 star hotel, IMO. Also, we respected their non-smoking policy but would it be too much to ask that a seating area somewhat sheltered from the elements be provided outside instead of making their guests loiter around like vagrants in the wind and rain? We'll stay at the Kahler next time - that's where you have to park for the Marriott anyway, it has Starbucks on the premises, they have smoking rooms, and as far as I can remember from a past visit there, they have decent lighting in the rooms and very polite guest relations staff.”
May 1, 2008 by
Daniel from Shoreham, NY
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“The hotel is part of the Mayo Clinic complex, very convenient, connected to Rochester by Skyways and Subways.”
Mar 4, 2008 by
Darren from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Great hotel for anyone visiting staying in Rochester. We stayed during a youth sports tournament so the hotel was busy but rooms were quiet and very comfortable. Staff helpful and friendly but could have used a few more in light of heavy traffic. Overall, I highly recommend this hotel.”
Mar 3, 2008 by
Carrie from Woodbury, MN
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“It was a great.”
Feb 26, 2008 by
Josh from Roseville, MN
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Hotel was very nice. The only problem I found was the access to parking. The parking ramp is located a block away. Parking was not included in hotel rate and, although underground, you had to walk though a somewhat unmarked tunnel system to get to the hotel.”
Feb 22, 2008 by
Angie from Lacrosse, WI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel is very centrally located in the Downtown with skyway access to a number of shops as well as restaurants. The room was well appointed and comfortable, the bed especially so. There was an additional sink and vanity in this room outside the bathroom which was very nice for us as we got ready in the morning.”
Feb 11, 2008 by
Judith from Marshfield, WI
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Enjoyed my stay - staff very friendly and responded to any requests quickly and efficiently. The door opening into the bathroom interferes with getting in and out of tub; also there should be a light installed above tub - way to dark to see when taking shower - and there should be a heater blowing either above tub or connected to the timer - room cold when taking bath/shower!”
Feb 9, 2008 by
Jill from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great accommodations, but needs to be a bit less expensive, not charge for internet, have wireless internet, otherwise beds, bedding, staff were great, also, more TV channels would be good like bravo and HGTV.”
Jan 28, 2008 by
Jackie from East Moline, IL
Overall Rating: 6
Cleanliness:[8] •
Staff:[2] •
Location:[10]
“Not pleased w/front desk. Bellhop pleasurable. When we called down, surprised, we did not have internet, we were told in a very monotone, snotty, voice: "Mr. Marriott has said no 4 star hotel will offer free internet, this is per Mr. Marriott! I am a Marriott rewards holder, gave my card at check in. We have Marriott vacations timeshare and I have never had anyone at front desk be so blaze and not smile. Prefer to stay away from this hotel and stick with the 3star hotels which are far friendlier! In Rochester MN anyway!”
Jan 21, 2008 by
Kathleen from Orange Park, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was very accomodating of our needs as a patient at Mayo clinic.”
Nov 26, 2007 by
Subbiah from Roseville, MN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Need to post a sign in the parking ramp elevator asking guests to go to S level and additional instructions to go and take the (unmarked) elevator to Marriott Hotel Lobby. Current printed paper handout is very poorly worded. Instructions to find the ramp are poor - it does not even bother to name the ramp correctly.”
Oct 21, 2007 by
Kyle from New London, MN
Overall Rating: 8
Cleanliness:[4] •
Staff:[10] •
Location:[10]
“Great location and staff was excellent with the exception of the maids. For a four star hotel I would expect the room to be much cleaner.”
Aug 28, 2007 by
Scott from Rochester, MN
Overall Rating: 10
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“Overall it was a pleasant experience. The room service is fantastic. The beds were more comfortable than my own!”
Aug 23, 2007 by
Bill from The Woodlands, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Polite and helpful staff. Very clean and comfortable room. Great central location.”
1 of 1 people found this review helpful.
Aug 19, 2007 by
Bonnie from Clarksville, IN
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“As, I said, a little over priced. Everything was very good (some staff don't speak English caused some difficulty) however, I've just spent 14 days on they road and in Yellowstone, Badlands, etc. and stayed almost exclusively in Holiday Inn Express and was amazed at the service, cleanliness, helpfulness, the very well stocked warm free breakfast, etc. for must less money. I have truly made a new discovery - Bonnie Denny.”
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