Marriott Rochester Mayo Clinic

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User Reviews for Marriott Rochester Mayo Clinic, Rochester

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Mar 4, 2008 by Darren from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location. Rooms.

“Great hotel for anyone visiting staying in Rochester. We stayed during a youth sports tournament so the hotel was busy but rooms were quiet and very comfortable. Staff helpful and friendly but could have used a few more in light of heavy traffic. Overall, I highly recommend this hotel.”

Mar 3, 2008 by Carrie from Woodbury, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location to the Mayo Clinic.
• Somewhat confusing parking ramp.

“It was a great.”

Feb 26, 2008 by Josh from Roseville, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Elegant hotel with all the comforts you would expect from a 4 Star Deluxe hotel.
• Parking to far away and not attached directly to hotel.

“Hotel was very nice. The only problem I found was the access to parking. The parking ramp is located a block away. Parking was not included in hotel rate and, although underground, you had to walk though a somewhat unmarked tunnel system to get to the hotel.”

Feb 22, 2008 by Angie from Lacrosse, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location with skyway access to area shops etc.
• The elevator access was minimal and slow.

“The hotel is very centrally located in the Downtown with skyway access to a number of shops as well as restaurants. The room was well appointed and comfortable, the bed especially so. There was an additional sink and vanity in this room outside the bathroom which was very nice for us as we got ready in the morning.”

Feb 11, 2008 by Judith from Marshfield, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• 2 sinks, housekeeping followed instructions almost exactly, as requested on card hung on outside door handle.
• Needs bigger refrigerator, microwave and jetted tub/whirlpool standard in all rooms; extra sitting chair added to each room, regardless of sofa.

“Enjoyed my stay - staff very friendly and responded to any requests quickly and efficiently. The door opening into the bathroom interferes with getting in and out of tub; also there should be a light installed above tub - way to dark to see when taking shower - and there should be a heater blowing either above tub or connected to the timer - room cold when taking bath/shower!”

Feb 9, 2008 by Jill from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds were wonderful as was the ability to pick when you wanted room cleaned.
• Paying for internet and it was not wireless.

“Great accommodations, but needs to be a bit less expensive, not charge for internet, have wireless internet, otherwise beds, bedding, staff were great, also, more TV channels would be good like bravo and HGTV.”

Jan 28, 2008 by Jackie from East Moline, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[10]

• Location.
• Check in clerk very rude.

“Not pleased w/front desk. Bellhop pleasurable. When we called down, surprised, we did not have internet, we were told in a very monotone, snotty, voice: "Mr. Marriott has said no 4 star hotel will offer free internet, this is per Mr. Marriott! I am a Marriott rewards holder, gave my card at check in. We have Marriott vacations timeshare and I have never had anyone at front desk be so blaze and not smile. Prefer to stay away from this hotel and stick with the 3star hotels which are far friendlier! In Rochester MN anyway!”

Jan 21, 2008 by Kathleen from Orange Park, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close proximity to Mayo clinic and staff was helpful.
• The room service food.

“The hotel was very accomodating of our needs as a patient at Mayo clinic.”

Nov 26, 2007 by Subbiah from Roseville, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent room maintenance.
• Poorly marked access to and from parking ramp.

“Need to post a sign in the parking ramp elevator asking guests to go to S level and additional instructions to go and take the (unmarked) elevator to Marriott Hotel Lobby. Current printed paper handout is very poorly worded. Instructions to find the ramp are poor - it does not even bother to name the ramp correctly.”

Oct 21, 2007 by Kyle from New London, MN
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[10]

• Formal lobby and restaurant with excellent service.
• Room wasn't very clean.

“Great location and staff was excellent with the exception of the maids. For a four star hotel I would expect the room to be much cleaner.”

Aug 28, 2007 by Scott from Rochester, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beds were so comfortable!
• Front desk staff could use work on customer service.

“Overall it was a pleasant experience. The room service is fantastic. The beds were more comfortable than my own!”

Aug 23, 2007 by Bill from The Woodlands, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very well kept. Very clean.
• Currently street construction in the area.

“Polite and helpful staff. Very clean and comfortable room. Great central location.”

1 of 1 people found this review helpful.

Aug 19, 2007 by Bonnie from Clarksville, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly, helpful staff. Clean.
• Price, just stayed in Holiday Inn Express-was same or better.

“As, I said, a little over priced. Everything was very good (some staff don't speak English caused some difficulty) however, I've just spent 14 days on they road and in Yellowstone, Badlands, etc. and stayed almost exclusively in Holiday Inn Express and was amazed at the service, cleanliness, helpfulness, the very well stocked warm free breakfast, etc. for must less money. I have truly made a new discovery - Bonnie Denny.”

Jul 30, 2007 by Nick from Stamford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• One touch button on your room telephone to your direct service rep for all services!
• You would incur a charge to be connected to the internet or for use of their business center computers, fax machine, printers, etc.

“We were touched by the compassion and care shown by the staff towards the Mayo Clinic patients. When my wife did not feel good after the flight to Minneapolis, we telephoned from the air-port and when the shuttle dropped us off at 10:30 a.m., there was a room ready for us in spite of being fully booked! We had a final appointment at the Mayo clinic that delayed our stay to 1:00 p.m. and the hotel staff gave us permission to extend our check out time to 2:00 p.m. We were so impressed with the proximity to the Mayo Clinic via the subway system! We were as close if not closer geographically as Kahler Grand with better amenities, newer and cleaner hotel with more luxurious room and beds with feather pillows and quilts.”

Jul 28, 2007 by Rav from Glen Ellyn, IL
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[5]

• The hotel connects to a subway system for Mayo clinic.
• Room was older and the staff was rude and undermanned.

“The hotel seemed to me like a 2.5 of 3 start hotel but was better then the Kahler next door which was just old and poorly maintained. This hotel needs a renovation and I found the staff to be arrogant.”

Jun 10, 2007 by Cheryl from Marion, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Awesome location, very nice clean rooms.
• Pool area was kind of weird.

“This hotel is in a great location for Mayo Clinic patients. We did not have to go outside in the cold January weather to get from our hotel to the Clinic appointments!! Our room was very clean, and the hotel staff was courteous and friendly.”

May 27, 2007 by R.S. from San Diego, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Hotel is good for the area compared to others.
• Its retail price is too high. This is a three star hotel.

“Parking in this hotel is a block away. I'd advise parking in the ramp off Broadway and 2nd. This hotel is connected underground with mayo which is very helpful. I was there in summer, but if you are there in the winter/fall this is a big plus.”

May 4, 2007 by Brenda from Decorah, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of Front Desk and Bellman staff.
• Restaurant food quality. I was quite disappointed.

“Great location for a Mayo Clinic visit. I was a 7 minute walk from my hotel room to the doctor¿s office, all underground without traffic or weather issues. Staff and room were great. Unfortunately, the food at the restaurant was not very good.”

1 of 1 people found this review helpful.

Apr 18, 2007 by Connie from Utica, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was so impressed with the bed. It was the first time I slept so well on a hotel mattress.
• Nothing.

“I loved this hotel and would recommend it to anyone staying in Rochester.”

Apr 10, 2007 by Lynna from Brooklyn Park, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was well appointed.
• The bathroom was too small.

“The hotel had all of the requirements I look for when traveling. Room service, excellent beds and bedding, and a good looking decor. Valet was helpful as well since the ramp was 2 blocks away.”

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Amenities at Marriott Rochester Mayo Clinic, Rochester

AM/FM Alarm Clock Air Conditioned Barber Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron Jacuzzi

Lounge Maid Service Meeting/Banquet Facilities News Stand Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Wet Bar