Holiday Inn River Centre

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User Reviews for Holiday Inn River Centre, St. Paul

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Jul 6, 2009 by Jeska from St Cloud,MN
Overall Rating: 3

• Customer service was poor, and parking was not free.

“Staff was not friendly over the phone. They were accommodating when the AC didn't work in my room. But at no time was I ever told that parking was not free. The hotel staff was very rude about it, trying to tell me that any big city you must pay for parking. I know that is untrue because I have stayed in big cities many times and have never paid to park.”

Mar 27, 2009 by Brandon from Kansas City,MO
Overall Rating: 9

• The king sized bed was very comfortable.
• TV's are a little on the small side.

“Overall I was satisfied with my hotel experience. I was extremely tired when arriving, and it was a great place to relax.”

Mar 15, 2009 by Tom from East Gull Lake,MN
Overall Rating: 7

• Very good location.
• Quite noisy and
  poorly fitted doors.

“Nicer mid-range hotel in a very good St. Paul location with a fun Irish pub in house.”

Mar 7, 2009 by Judy from Odessa,MO
Overall Rating: 10

• It was so close to everything we planned to do in St. Paul

“The hotel was very clean with nice, friendly hotel staff. I will definitely put this hotel on my list to stay at again if I travel to St. Paul again.”

Dec 15, 2008 by Peggy from Plainview,MN
Overall Rating: 9

• I loved the pool and whirlpool, both were nice and warm.

“This hotel was very close to the Ordway where we went to White Christmas. We were able to walk to it. It is also across the street from the Excel energy center. Even though our room was next to the street, it was very quiet. The restaurant in the hotel was excellent.”

Oct 31, 2008 by
Overall Rating: 8

• Great location.
• Parking was expensive and limited.

“Clean, quiet, small rooms. Good value for the price. Friendly helpful staff.”

Oct 14, 2008 by Lisa
Overall Rating: 9

• convenience to downtown, friendly staff, clean.
• parking fee of $14/night

“This hotel is close to downtown attractions. Staff was very friendly and accommodating. The rooms were clean and comfortable. The only downfall was the parking fee. Would recommend this hotel, for sure.”

Sep 3, 2008 by Kiran from Green Bay, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nice hotel but no breakfast.
• Room service was very pricy.

“Easy to get to. Nicely appointed rooms and lobby. Great restaurant.”

Aug 21, 2008 by R from Charleston, SC
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[10]

• The staff behind the counter went above and beyond. They were super!
• I would not recommend the hotel simply because of the hotel maids. Maids did not restock items that were used.

“We had to go to the front desk each day we were there to get items that were not restocked during the cleaning process for example: coffee, sweet-n-low, towels, wash cloths. It became a hassle. If it weren't for that we would highly recommend the hotel.”

Aug 19, 2008 by Kathy from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• I liked the view.
• Pool was pretty small.

“Overall it was just fine. Would go there again.”

Aug 7, 2008 by Merideth from Kenosha, WY
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• The location was perfect. Really nice part of the city.
• We had to get our room cards reprogrammed a number of times. It was annoying.

“Great location - really nice outdoor eating/drinking area. The pool/hot tub was nice but pretty small. Luckily we had it all to ourselves the few times we went there. Workout room was nice. Rooms were nice and staff was really friendly.”

Aug 6, 2008 by Amy from Sioux City, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to many attractions.
• Very expensive parking ramp.

“Excellent location and friendly staff. The Life had wonderful food and staff and many of the local pubs and eateries were close and delicious. Parking is crazy and expensive, but that is the way it is everywhere in Downtown St. Paul.”

Aug 5, 2008 by Sara from Ames, IA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[7]

• It was very clean, convenient location and the rooms were nicer than I expected for a Holiday Inn.
• The staff was rude, the rooms next to us were noisy, and it didn't seem like the safest neighborhood.

“Very clean hotel, convenient location, nicer rooms than any other Holiday Inn that I've been to. On the downside the staff when I checked in was rude as was the parking garage staff. The air conditioning didn't work very quickly in our room, it took hours to cool it down which made it difficult to sleep. The rooms next to us were noisy (though that isn't really the hotel's fault). We saw a lot of shady characters hanging around nearby, I wouldn't go wandering the neighborhood at night.”

Jul 23, 2008 by Dodie from Aberdeen, SD
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[9]

• Location.
• Having to pay extra for parking.

“Clean and friendly and an excellent location if you are going to the Excel Center. Should not have to pay another $14.00 for parking.”

Jul 10, 2008 by David from Clearfield, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, clean, comfortable bed.
• Parking was a little expensive.

“I would really recommend this hotel to anyone traveling to St. Paul. It is comfortable and the location is excellent.”

Jul 7, 2008 by Lee from Ypslilanti, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• I liked the comfort of the king sized bed.
• It was difficult to find the entrance to the hotel upon arrival. I did not like paying $14 for parking.

“The hotel room was clean and comfortable. We appreciate the availability of the wireless system. The cost of parking was high at $14/night.”

Jun 16, 2008 by Amy from Detroit Lakes, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Good location, convenient & easy, comfortable room.
• Expensive parking.

“Great location near Xcel Center. Very comfortable rooms.”

May 27, 2008 by Bob from Fargo, ND
Overall Rating: 7
Cleanliness:[9] • Staff:[8] •

• Location was good for event attended but area had nothing else to offer during free time.
• The surprise charge I received for parking that was unknown to me.

“The hotel itself, employees, and bar/restaurant were excellent and the location was great for the event attended. Unfortunately there was nothing else close to the motel for any recreation on free time. Also when I arrived at the hotel I was then informed that I would be charged an extra $15 for parking my car, other than that it was good.”

May 26, 2008 by Kim from Fargo, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location, staff and food was excellent.
• They couldn't get our air to work, but they tried.

“If you are seeing an event at the Excel Center, this is the perfect location to stay. The staff was very attentive and friendly, the food in the restaurant was wonderful, and the room was clean and comfortable. There was a small fridge in the room which was convenient for us to store our own water and snacks for us (and me being 7 months pregnant), and our son. The one problem we had was they couldn't get the AC to work in our room, but the maintenance staff tried several times, and they could not have been friendlier. The hotel was signed-us-in that night so they couldn't move us, but we didn't care; if I wasn't pregnant it would not have been an issue, and they were so nice about it we told them it was not a big deal and we were fine. They gave us comp. breakfast in the restaurant, which we weren't able to use the next day, so they comp'd. our parking. Overall, very satisfied and we'll definitely stay there again.”

May 24, 2008 by Mindy from South Lyon, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and excellent restaurant.
• Parking.

“For the price, this hotel is excellent.”

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Amenities at Holiday Inn River Centre, St. Paul

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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