Crowne Plaza Hotel Mpls/St Paul Arpt-Mall Of Amer

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User Reviews for Crowne Plaza Hotel Mpls/St Paul Arpt-Mall Of Amer, Eagan

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Nov 19, 2009 by Abbie from Mankato,MN
Overall Rating: 8

• Comfortable beds and clean rooms.

“It was a good stay. The room was quite and comfortable and I would recommend it to others. The alarm clock even dimmed for a better night's sleep.”

Oct 21, 2009 by Kelly from Woodbury,MN
Overall Rating: 9

• Cleanliness and price.
• Nothing.

“Great place. Very well kept up.”

Sep 29, 2009 by Katherine from Osceola,MO
Overall Rating: 8

“Was pleasantly surprised at the quality of hotel for the price. The only thing that was disappointing was other travelers / guests were receiving complimentary coupons for their stay while we did not as we did not book directly with them; we almost felt prejudice against.”

Sep 17, 2009 by Gary from Shiloh,OH
Overall Rating: 2

• Comfortable bed.
• Everything was broken, changed room 3 times.

“The hotel is conveniently located for my stay, restuarant was fair. The hotel is not maintained and many things were broken. We changed rooms 3 times, or 3 total rooms. I honestly cannot remember everything that was broken or did not work.”

Aug 19, 2009 by terry from Fairless Hills,PA
Overall Rating: 9

• The bedding and carpet were very comfortable: the bathroom was roomy with nice fixtures and floor
• The loveseat was a bit worn and dingy; the bath had remnants of shampoo on its surfaces (eww - from the previous guest!)

“Overall, it was very comfortable - I would stay again.”

May 20, 2009 by Dave from Winona,MN
Overall Rating: 7

• Swimming pool
• More for business travelers. Nothing close to the hotel.

“Nice hotel, better for business travelers than family.”

Apr 18, 2009 by John from Overland Park,KS
Overall Rating: 9

• Friendly people at front desk.
• Room with pullout couch extended was small.

“Liked location, clean and friendly. Used to getting some type of free breakfast and they had none.”

Mar 25, 2009 by Jennifer from Page,ND
Overall Rating: 10

• The staff was extremely friendly & helpful.

“The hotel is very clean. The staff is very helpful and friendly. They made sure our stay was very comfortable. I lost my cell phone in one of the rooms and they found it for me right away. The beds had new mattresses and were very comfortable. The pool area was clean and kid friendly. There is also a hot tub & sauna. Overall it was a great place to stay.”

Jul 29, 2008 by teacherfirst from north dakota
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[10]

• The shuttle driver is the best!
• Overcharged!

“We stayed at this hotel in December 2007 for a Viking playoff game. I would not recommend this hotel to anyone! The rooms were clean and nice but noisy. There was not enough staff in the dining area and dead bugs in the pool. The shuttle driver was the only redeeming quality that this location had in my opinion. Maybe if he was the manager there would be better customer service.”

Jul 15, 2008 by Laura from Grand Marais, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendliness of the workers.
• No breakfast was included with hotel stay.

“It is an elegant hotel with friendly workers. The bed was very comfortable and it was located in a convenient place.”

Feb 4, 2008 by Dave from Austin, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location.
• Very noisy, directly in the flight path for landings and take off's.

“It is a good value with relatively clean rooms and comfortable beds. The noise from the airport make it really difficult for those who are light sleepers.”

Jan 11, 2008 by Renee from Huntsville, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The quiet cleanliness.
• The restaurant was okay but not 4-star quality.

“Clean, quiet, well-appointed atmosphere with friendly, helpful staff.”

Jul 11, 2007 by Laura from Bettendorf, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was close to Mall of America and IKEA and liked the surprise gift.
• I wish it had a refrigerator.

“The hotel was clean. It had nice facilities and a friendly staff and was close to places which we wanted to visit.”

Jun 14, 2007 by Pedro from Hainesville, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Room, bed & pool.
• Breakfast, some customer service was bad, some great.

“Great place, nice room, nice bed, nice pool and hot tub. But some people need an attitude adjustment. Breakfast buffet was too expensive, not worth the price. Never kept it full and some employees were lazy. But one lady from the front desk was really great. Would consider staying again but will eat somewhere else.”

Feb 23, 2007 by Laurie from Rochester, MN
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• This motel had very nice large rooms.
• Our restaurant experience was less than adequate.

“The room was large and neat but the towels had a red substance on them. The bartender had a bad attitude or a bad day going on and was quite rude. Our meal was not that good, the steak was very tough and although cooked to our liking lacked what you would expect of a new York strip. The fish was done wonderful.”

0 of 1 people found this review helpful.

Feb 6, 2007 by Hollis from St Cloud, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff went out of their way to help us get our window fixed.
• Our window was broken in their parking lot.

“The hotel was clean, the staff was friendly, and the restaurant was good. The parking lot does not have controlled access and therefore is susceptible to crime.”

1 of 1 people found this review helpful.

Sep 7, 2006 by Garnet from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Close to the Mall of America. (5 minute drive)
• No breakfast menu on weekends and the buffet at $11 was not free for internet guests but it was for other guests.

“The hotel was clean and close to the Mall of America. The staff were friendly and helpful. The hotel appears to have been recently renovated but does show it's wear in a few areas like the pool and room bathrooms. The restaurant was comfortable but a little retro with the red velvet everywhere. My only complaint would be that on weekends there is only a breakfast buffet available. Although it was VERY good, it was not complimentary for us since we booked our rooms at $11 it was expensive.”

0 of 1 people found this review helpful.

Sep 7, 2006 by Elisa from Saint Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Attractive decor and surrounding landscaping made it pleasant. Clean, comfortable and convenient.
• Pillows were too firm & thick. This was remedied by a request for softer pillow on second night.

“A quiet location convenient to Mall of America but away from massive parking lots and activity. The landscaping and decor of the hotel are both very pleasing. The amenities are as expected. While there are no nearby restaurants outside of the hotel, the hotel cafe served delicious food. Some lighter menu options would have been appreciated but what we enjoyed what we ordered. The dining decor is upscale but not pretentious and complemented by nice views to the outdoors. The servers were very friendly. My husband enjoyed using the pool, whirlpool and sauna, too.”

Sep 6, 2006 by Teresa from Onalaska, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great beds and pillows for a good night's sleep.
• Buffet in restaurant is expensive for offerings.

“Crowne Plaza is our hotel of choice while traveling. Its convenient location, comfortable guest rooms, and other amenities, including free internet, make it an ideal place for the business or leisure traveler.”

Sep 4, 2006 by Dan from Thompson, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Was not crowded. In other words never felt like I was going to be run over or bumped into.
• Nothing to complain about.

“Nice clean hotel and noticed would be good for meetings and had a nice pool.”

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Amenities at Crowne Plaza Hotel Mpls/St Paul Arpt-Mall Of Amer, Eagan

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service VCR Vending Machines Video Checkout Wake-up Service

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