Hilton Minneapolis Saint Paul Airport Mall of America

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User Reviews for Hilton Minneapolis Saint Paul Airport Mall of America, Bloomington

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Apr 16, 2008 by Kari from Minnetonka, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The service was very friendly and professional.
• The furniture was worn.

“I had hoped there would have been a refrigerator and microwave in our room. The atmosphere was good and the service was excellent. I just expected more luxury from the Hilton.”

Apr 16, 2008 by Amy from Proctor, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, comfortable beds and convenience to mall of America.
• Pool was a little small.

“I am very picky and I definitely would stay at this hotel again in a heartbeat. Hotel was extremely clean, beds were super comfortable and location was excellent.”

Apr 11, 2008 by Donald from South Bend, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to the mall of America.
• Food prices were too high.

“The hotel was beautiful and full of things to see and do plus did not have far to go to the mall of America that is what was nice about the hotel plus the bed was really comfortable I would recommend that hotel to any one.”

Apr 9, 2008 by Eric from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean hotel, nice rooms and very friendly staff.
• Did not have flat screen televisions.

“Very nice hotel, rooms and entire hotel were very clean, the staff was nice and helpful, and the house lounge/restaurant was very nice and had an excellent food and wine menu. Very pleasant stay for a weekend getaway.”

Apr 2, 2008 by David from Varna, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very helpful.
• The room could have been larger & the ice machine on our floor was not working.

“The hotel was very nice. For the star rating the room should have been bigger. We've stayed at hotels at lower star ratings that had small refrigerators in the room. This one did not.”

Apr 2, 2008 by Kristy from Washburn, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Check-in took time to find the room I wanted - with a view of wildlife refuge. Beautiful, restful, clean, quiet.
• Costs $10/day for internet service. No fridge/microwave.

“I was in town for an intensive seminar weekend. I was greatly cheered to be able to return to the comfort of a beautiful hotel on the edge of the wildlife refuge - it was an easy drive -not on the superhighway to get there. Felt safe, spacious, clean, and quiet. A great, restful retreat.”

Apr 2, 2008 by Amanda from Cos Cob, CT
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Size of the room was excellent; gym facilities were top-of-the-line for this star level.
• No wireless internet.

“Excellent location near mall of America and less than 2-minutes from international airport.”

Apr 1, 2008 by Mary from Merrill, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautifully decorated and clean.
• Nothing I didn't like.

“Having no idea where the hotel was located, I was pleasantly surprised by the close location to Mall of America and the easy access to highways. The room was very comfortable and tastefully decorated. Enjoy my stay.”

Mar 28, 2008 by Sam from Wenatchee, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Restaurant was open late on Easter Sunday and was great food and service.
• I asked for a wake up call and did not receive one.

“Great location. Great price. This is what I usually receive when I go back to the Midwest.”

Mar 27, 2008 by Jason from Finley, ND
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and service.

“Shuttles to airport were awesome and accommodating to us.”

Mar 26, 2008 by Karrie from Rochester, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms and lobby, the bed was very comfortable, great amenities, A+ pillows!
• The soda machine was not stocked.

“This hotel was overall fantastic. The rooms and the lobby were clean and very attractive. The hotel staff was very friendly. I have never slept that good in a hotel before, the beds and pillows were so comfortable I didn't want to check out! -and the bathrooms were clean!”

Mar 25, 2008 by Marci from Perley, MN
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[8]

• Location.
• Help not helpful, lost item not found, rooms for business not anyone else.

“This is a business hotel. Its an ok but not our expectations were way higher and so we split up the family some stayed at this Hilton and we put others up in Embassy Suites which was way better.”

Mar 22, 2008 by Mike from Tomah, WI
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[10]

• The desk staff was very polite and friendly.

“The desk staff was excellent, check-in a breeze. The "free" shuttle to the airport left promptly on time at 4:30 AM the next morning. The problem was getting a shuttle to pick us up after the return to the airport. We were one of two couples that waited for one hour, and only after a phone call did a shuttle arrive at the Humphrey terminal. In the meantime, numerous hotels and park-and-ride lots had their shuttles coming and going frequently. We could have parked at the ramp, avoided tips for the drivers, and been on the road 1 hour sooner. The manager at the time offered a free meal for us (declined as we had 3 hours to travel back home and one hour was already wasted waiting, during rush hour of all things). He took our names and promised us some type of comp deal if we stay there again. I doubt we will use it. Be warned: the return shuttle is undependable.”

Mar 15, 2008 by Lois A. from Windom, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Comfortable beds.
• Desk staff very busy, had to wait for assist.

“Comfortable room. Very friendly and accommodating staff. Convenient shuttles to Mall of America and to airport.”

Mar 13, 2008 by Mark from Watertown, SD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Comfortable beds and pillows.
• The hot tubs were poor, need a better pool area.

“Over all the quality of the hotel was good. Easy to get to and close to the mall of America. I would like to have seen a better pool area, better hot tubs.”

Mar 12, 2008 by Jane from Lake Mills, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• New carpet was nice.
• The whirlpool wasn't warm.

“This motel had two whirlpools, one wasn't working and the one that was working was cold, which I informed the girls at the front desk.”

Mar 12, 2008 by Kim from Winthrop, MN
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• Location was good.
• Cleanliness was poor.

“We found a child's toy and Skoal cans shoved in our bathroom upon arrival. Asked for them to be removed, they were not.”

Mar 12, 2008 by Diane from Largo, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Free bottle water.
• Rooms small compared to embassy suites.

“Rooms really small, bath small. I will not stay again.”

Mar 12, 2008 by Tanya from Bismarck, ND
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great location, close to the mall of America and many restaurants.
• They charge for high speed internet services.

“This hotel was great. The pool area was wonderful. I do not think they should charge for the internet that they provide though.”

Mar 7, 2008 by John from Battle Lake, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It has a good location to the MOA, was very clean with nice rooms .
• The internet access in my room did not work.

“Very nice, good location, very clean with very helpful staff. Only negatives was the internet access in my room was down and the dining was quite expensive.”

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Amenities at Hilton Minneapolis Saint Paul Airport Mall of America, Bloomington

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services Yes, 5am-1am to Airport & Mall of America.