Hilton Minneapolis Saint Paul Airport Mall of America

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User Reviews for Hilton Minneapolis Saint Paul Airport Mall of America, Bloomington

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Aug 22, 2009 by Linda from Waterloo,IA
Overall Rating: 9

• Great location, clean rooms, great staff and superb swimming pool.
• Maybe a little more child friendly. However the very nice restaurant did have a kids menu.

“Very nice and spacious and had great guest services. Wonderful location and great pool.”

Jan 28, 2009 by John from Fargo,ND
Overall Rating: 8

• Cleanliness and the service was great.
• WIFI was way too costly for a 1 or 5 star hotel.

“No free WIFI and you had to call an outside number to give credit card for one day of WIFI for $9. Very bad taste for hotel Soeffitel.”

Dec 4, 2008 by Linda from Baton Rouge,LA
Overall Rating: 9

• Staff was very friendly and helpful.
• Did not replace soap, shampoo, coffee - had to call for it.

“I would stay there again - shuttle to Mall and airport.”

Oct 9, 2008 by Tom
Overall Rating: 10

• Location.
• Nothing.

“Very comfortable rooms, great location.”

Oct 3, 2008 by Walter
Overall Rating: 10

• Rooms are conveniently laid out and flexible to accommodate small groups of people. Easy hookups for internet usage.
  
• Water pressure was a little too high. Made toilet sound intense.

“This hotel is conveniently located to the Mall of America and the airport. Though it is close to a major highway, the sound was not an issue. The hotel seemed comfortable for families, business travelers, and the casual travelers like us. I would highly recommend this hotel.
”

Sep 12, 2008 by Gail from Headingley, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• The size of the room large TV and comfort of bed.
• The price of food at restaurant to high for a family.

“This hotel was great, we had no problem with location to the mall and worked well with our travel in and out of the area.”

Sep 10, 2008 by Toni
Overall Rating: 9

• Person
  at the front desk remembered me from several years ago!

“Convenient to the airports. I got in quite late and had an early departure, so was unable to enjoy it, but I would like to stay there again. Staff was
very accommodating.”

Sep 9, 2008 by Gail from Rochester, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• I liked the lobby with the waterfalls.
• The bathroom was rather small, and the workout room was out of earphones.

“Overall, a great place to stay. Upscale feel, but friendly service.”

Sep 7, 2008 by Jennifer from Duluth, MN
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[8]

• Good location.
• Tub didn't drain, air vent rattled, loose faucet, dirty pool and hot tub.

“The front desk staff didn't care about any of the problems we had when we pointed them out at checkout time. The tub didn't drain, so when you showered you stood ankle deep in water, one phone in the room didn't work, the faucet for the bathroom sink was loose and unsecured, the pool and hot tub had sand and string/hair in them, and the AC heat vent rattled so loudly you couldn't sleep (we finally wedged the chair against it and it quit). The one plus was the central location, near all the attractions we wanted to visit.”

Sep 3, 2008 by Staci from Rochester, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The pool was nice.
• The bath tub did not drain.

“They were gearing up for the Republican National Convention, so it was sort of chaotic in the lobby. I'm sure the front desk workers eyes usually don't bug out like they were the day we checked in! Very friendly staff.”

Sep 3, 2008 by Katie from Bellevue, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The TV, pool, and the quietness of the hotel.
• The small size beds of the 2 bed rooms.

“Great! Will stay there again!”

Sep 3, 2008 by Darrel from Bronx, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• I loved the view and friendliness of staff.
• Not enough wall outlets and the AC wasn't cold enough.

“Overall I have to give the Hilton a thumbs up. Staff was friendly. I never felt neglected although they had a large republican party staying.”

Sep 2, 2008 by Janice from Amarillo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was so pretty and close to the Mall of America. The shuttle was great, too.

“This is an excellent upscale hotel with great ambience. It is wonderful for both business and leisure. The shuttle is very convenient for the Mall of America and the airport. I highly recommend it.”

Aug 29, 2008 by Judy from Lino Lakes, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale decor & amenities.
• Would have liked an actual coffee pot in room instead of just a cup maker.

“Beautiful amenities and exceptional service. I would recommend!”

Aug 13, 2008 by Ann from Brown Deer, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location is convenient, bed was super comfy.
• Smell of lobby.

“Nice, convenient and a bed you don't want to leave.”

Aug 8, 2008 by Lloyd from Chicago, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[1]

• Clean.
• Could not adjust AC to likening, to far from city. Noisy.

“To far away from downtown Mpls. Nice room.”

Aug 7, 2008 by John from Winnipeg, MB CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Most of the staff was friendly and efficient.
• Room service - order a simple item and did not receive.

“The hotel was a pleasant stay, it met my expectations but had a few drawbacks, TV reception was fuzzy however only viewed the evening news. My wife need some extra creamers for her morning coffee, asked customer service but never received her request.”

Aug 7, 2008 by Emily from Elk Point, SD
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• Shuttle service to airport, friendly staff, swimming pool.
• Expensive internet and drinks, no continental breakfast.

“We could not afford to stay at this hotel due to the expensive internet ($10/day), expensive drinks ($22 for 4 beers), and lack of continental breakfast.”

Aug 6, 2008 by Kathy from Cedar Rapids, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location.
• Expensive dining, no cheap restaurants in walking distance.

“When we got there the elevators were not working. The ice machine on our floor did not work at all the entire time we were there. Our shampoo and other items did not get refilled, we had to ask the maids for additional products on our 2nd day.”

Aug 6, 2008 by Rick from Normal, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to the attractions we were interested in.
• Bath tub drain was extremely slow.

“Would recommend to others.”

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Amenities at Hilton Minneapolis Saint Paul Airport Mall of America, Bloomington

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services Yes, 5am-1am to Airport & Mall of America.

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