Amerisuites Minneapolis Mall

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User Reviews for Amerisuites Minneapolis Mall, Bloomington

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Aug 19, 2009 by Mary from Winfield,IL
Overall Rating: 6

• Decor was nice but impractical.
• Total cluster problem in the lobby area - front desk help was not friendly - disorganized.

“Front desk help was not friendly - unhelpful. Breakfast was state of chaos - food had run out taking forever for them to replace, had 6 different bread boxes that you could not see in to what they contained so each person had to open them to find out they contained the same 3 things and the 2 toasters were set right by them so 10-15 people are crammed in one area waiting to toast or look in the breadboxes - stupid! Help just seemed to run around - didn't seem to be 1-2 dedicated people running just replenishment.”

Jul 13, 2009 by Angie from Omaha,NE
Overall Rating: 7

• Very nice room, super clean!
• The free breakfast wasn't very good. Toast, some fruit, and cereal with warm milk.

“Overall it was a great experience. Staff was extremely friendly and very helpful in suggesting places to eat in town. Room was spotless and seemed huge. The only negative was the breakfast. For how nice the hotel was, one would assume that breakfast would be pretty nice or at least a lot of options. There was cantaloupe, yogurt, bread, and cereal (the milk and yogurt were both warm). Breakfast was served in a small area, so if you went to eat during peak times you may have to wait awhile to get one of the few tables. The positives definitely outweigh the one negative!”

Jun 27, 2009 by Mark from Gretna,NE
Overall Rating: 10

• It was very clean and a great room for the money.
• Proximity to the airport.

“This hotel was very nice and clean. The room was spacious with a great king sized bed and nice TV.”

Jun 13, 2009 by Briena from Casa Grande,AZ
Overall Rating: 10

• The staff went above and beyond and was very helpful to me and my children.

“My kids and I were greeted by a friendly helpful staff that continued to be helpful throughout the trip. It is a very nice and clean hotel and you can be provided with pretty much anything you need. The beds were comfortable and the food was wonderful. I wish all hotels took as much time to provide this quality of hospitality.”

Jun 11, 2009 by Sheila from Sanborn,IA
Overall Rating: 9

• The room was spacious and clean.

“Very nice accommodations, staff was very pleasant.”

May 13, 2009 by Abbi from Belle Plaine,IA
Overall Rating: 10

• Large room with seating area and bed area with swivel TV! Plus personal hotel tour from staff - GREAT!
• It was beyond our expectations.

“We would recommend this hotel for anyone. They greeted us with coupons for the mall, schedules, and a personal tour of the hotel. Everyone was friendly. Room was clean and had everything we'd want. Very nice and healthy continental breakfast - no donuts and cheap stuff - fresh fruit, lots of options. Great place to stay!”

Apr 4, 2009 by Gail from Wisconsin Rapids,WY
Overall Rating: 10

• The room was very nice and very spacious.

“We definitely have told other people about this place and recommended others to stay here when traveling out Minneapolis. The shuttle drivers and hotel staff were very helpful and friendly. Overall the entire place was very clean!”

Jan 9, 2009 by Darlene from Georgetown,TX
Overall Rating: 9

• The room was spacious and very nice. We enjoyed the wine bar and the continental breakfast too.
• We were expecting a nicer workout room, perhaps with some free weights or weight machines.

“We really enjoyed the hotel and absolutely loved the price!”

Jan 4, 2009 by Debb from Milwaukee,WI
Overall Rating: 1

• Location to mall of america.
• Pool closed.

“We called before leaving and was told location had a pool, however, when we arrived we were informed the pool was closed and had been. They could shuttle us to a different hotel to use pool. Sorry but with 6 degrees and a 3 year old, we are not shuttling out! Staff was unconcerned.”

Dec 26, 2008 by Ardis from Slayton,MN
Overall Rating: 9

• The room was spacious and the bed comfortable.
• The continental breakfast was slim pick en's, we've stayed cheaper with better food.

“I liked the location, the shuttle to MOA, the spacious room, and the friendly service. I was not at all impressed with the continental breakfast. Toast, cold cereal, and fruit. It was a disappointment.”

Dec 19, 2008 by Scott from Minneapolis,MN
Overall Rating: 8

• Room was very spacious.

“Only problem I had was that the pool was closed/drained.”

Dec 4, 2008 by Stephanie from Moorhead,MN
Overall Rating: 9

• ofas in addition to beds, two sinks, large counter.
• Not enough help at front desk initially, less personal.

“Parking was free, which was lovely. It took awhile to get checked in because there was insufficient staff, but the person who did check us in was lovely. There was hanging space in closet. I wish the bathroom had a mirror. There was a large mirror and long counter outside the bathroom. It felt like two rooms because there is a partial division between beds and sofa. We didn't watch TV, but there was a huge one with the ability to be turned towards either room. It sat upon an entertainment center that was essentially a bunch of cubbies, so there was storage if one needed it. In terms of the room, I could live there quite well. In terms of the hotel, it was made for the business traveler, so I think it was less personal than I would prefer. Overall good experience.”

Nov 24, 2008 by Tony from Dakota Dunes,SD
Overall Rating: 8

• Staff was great.
• Highway and airport noise.

“It was a great hotel with fine staff, clean rooms, comfortable bed, fresh fruit for breakfast.”

Nov 5, 2008 by Daniel
Overall Rating: 9

• The room had character.
• The bathroom was poorly designed.

“Very convenient location to the Mall of America and the airport. Karen at the front desk was great help for some problems I incurred on the way. The room was very contemporary and well designed with the exception of the bathroom. The inside swing on the door left limited space to step aside and close it. Otherwise, absolutely wonderful.”

Nov 2, 2008 by Mike
Overall Rating: 10

• I really like the people that work there.
• small bathrooms.

“Great place, will stay there again for sure.”

Oct 30, 2008 by Mike
Overall Rating: 10

• Free wireless internet; 42" plasma HD TV, Nice breakfast.

“Thei property has been completely refurbished with the latest in technology in the room. Very comfortable beds with plush comforters. The desk is set up for wireless internet and one can connect a computer to the plasma HD TV. Excellent in every respect!”

Oct 16, 2008 by Wendy
Overall Rating: 10

• Staff was efficient and very helpful with directions

“I would definitely stay at this location again. The continental breakfast was ample and well laid out. The rooms were comfortable and attractive.”

Sep 20, 2008 by Dave
Overall Rating: 9

• Very clean and really nice rooms.
• Location.

“Really nice hotel, not much around had to drive to do any kind of shopping, could not walk.”

Sep 12, 2008 by Andy from Bedford, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good value for the price.
• Each day they imposed a service charge of $5 for items like the coffee pot in the room whether you used them or not.

“Very clean spacious rooms, good staff. Did not like the service charge of $5 a day that the staff informed you about when you checked in. The service charge was for the coffee pot in your room plus 10 minutes of free internet a day and other meaningless items.”

Sep 12, 2008 by Jack
Overall Rating: 9

• Loved the bed and plasma TV.

“Very pleased.”

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Amenities at Amerisuites Minneapolis Mall, Bloomington

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Breakfast Business Center Coffee Maker in Room Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Cribs Available Double Bed Electronic Door Locks Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Transportation Game Room Golf Handicapped Rooms/Facilities Health Club High Speed Internet Access

Indoor Pool Internet Access Iron Ironing Board Jogging Track Laundry Service Laundry/Valet Services Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave Multilingual No Pets Allowed No Smoking Rooms/Facilities Parking Porters Racquetball Courts Restaurant Safe Deposit Box Sauna Single Bed Skiing Smoke Detectors Sprinklers In Rooms Television with Cable Temperature Control Tennis Video Checkout Wake-up Service Wet Bar Wheel Chair Access

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