Crowne Plaza Northstar Minneapolis Downtown

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User Reviews for Crowne Plaza Northstar Minneapolis Downtown, Minneapolis

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Apr 23, 2008 by Alan from Albert Lea, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location to downtown Minneapolis.
• No flat screen TV's in guest rooms.

“The hotel is in the process of renovation to their rooms. Rooms still appear very dark and lack efficient lighting. Need for upgraded TVs. Beds are average but do not measure up to the comfort of Westin or Sheraton beds.”

Apr 23, 2008 by Beverly from Sarles, ND
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location to downtown area.
• In the middle of a renovation, parking ramp in a shamble.

“All in all a nice hotel, in the middle of a renovation, so should be much better in a couple of months. The areas that have been redone are very nice.”

Apr 18, 2008 by Chris from Winnipeg, MB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Rooms were renovated nicely.
• Loud construction noises and hotel had no heat turned on.

“Nice older hotel they are in the process of renovating - brand new carpet, wallpaper, blinds. Good location a couple blocks from the Target Centre. Only drawback was it was early April and the heat was turned off in the hotel so it was quite chilly. But that was fixed by maintenance bringing us a space heater.”

Apr 9, 2008 by Sheila from Watertown, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and clean.

“Clean, great location, friendly staff. What more could you ask for. Only downfall is close to Ho Chi Minh City, so there are ambulances but I was never woke by one. Hotel gives, ear plugs, mask, pillow spray and CD to promote good night sleep. I never had to use them, but it was cool that they did!”

Apr 8, 2008 by Bernie from Duluth, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great.
• At first it was a bit noisy until the work stopped.

“Very nice, relaxing, the bed was super comfortable.”

Mar 6, 2008 by Sunshine G. from Utica, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location great, went for business, had family with me, staff great.
• Parking not easy to find right level plus elevators were down on 2 levels.

“We enjoy are stay, location wonderful, staff very helpful, had sick kids and they were very helpful, by bring more blankets and towels. Gave late check out, didn't even ask, they just did it knowing that we had a long night, I would recommend this hotel time and time again. It was for both family and business travel.”

Feb 28, 2008 by Tom from Cloquet, MN
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[4]

• The rooms were clean.
• Had only one room available when we checked in and it was small for three of us.

“Hotel was clean but had only one room left when we checked in. There was only one bed for the three of us which required one person to sleep on the floor.”

Feb 27, 2008 by Ron from Omaha, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location in Downtown Minneapolis.
• Can be difficult to park and find elevators.

“This is a great hotel with easy access to Downtown Minneapolis, Nicolette Mall, and convention center. Wonderful rooms with a nice workout facility.”

Feb 26, 2008 by Talmadge from Fergus Falls, MN

Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was excellent.
• I was a bit disappointed regarding the public spaces.

“This hotel was an incredible. Its location was right in the center of the downtown district within walking distance of the theatre district, which was our reason for coming.”

Feb 12, 2008 by Rodney from Okoboji, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location was great for business in the Downtown area of Minneapolis.
• Very noisy hotel. Walls are not very sound proof.

“Location was okay. But if you are light sleeper the sound carries through the walls very easy. I could always hear the talking in both rooms on each side of me.”

Feb 11, 2008 by Rod from Duluth, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly, helpful people.
• Confusing to get around, not good directions.

“It was very nice, but when they charge you for insurance, then parking at $20.00 a night, you pay about the same as any other 5 star hotel. I never understood the $5.00 insurance, for what?”

Feb 6, 2008 by Kyle from Grantsburg, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location and very nice rooms.
• Had to pay for parking and internet.

“I liked the hotel and would definitely stay there again, depending on price.”

Jan 24, 2008 by Jen from Baxter, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice room, welcoming hotel lounge.
• I paid $20 each day for parking, and you also pay for wireless internet access.

“It was sufficient, but I was frustrated by the high costs for parking in the ramp (which the Crowne Plaza doesn't own) and being charged for wireless internet access.”

Dec 6, 2007 by Dylan from Hendersonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Most convenient location to night life.
• Parking.

“Wonderful experience and great facility. If you want to stay in a location close to night life this is the best. The ladies at the front desk look great and provide great customer service.”

Nov 7, 2007 by Ron from Winnipeg, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The huge room and the location were great.
• Hard to say anything bad, but perhaps the furniture is a bit dated and worn.

“Great location and service. I used my priority club number and got the room I wanted and free internet. Overall, an excellent experience.”

Oct 31, 2007 by Chad from Glennallen, AK
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[7]

• The staff was happy to help.
• Old hotel, fixtures carpet furniture etc. Was rundown, not equal to star level, difficult parking, expensive internet.

“I would not stay at this hotel again except for a much lower price. This is definitely an old and rundown hotel. Parking was difficult and just getting to and from the hotel and parking garage was a pain. This is not equal to the star level I paid for. I would rather have paid the extra few bucks to stay at the Radisson downtown, which is at the same star level and way better. .”

Sep 6, 2007 by E from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and friendly. I liked it a lot.
• Nothing.

“I recommend it. Reasonable price and comfortable stay. I liked it a lot.”

Aug 16, 2007 by Karen from Fort Frances, ON CA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[10]

• Two vanity/sink areas - one outside the bathroom; quality of bedding and furnishings.
• Extremely slow elevators! Small bathroom with old fixtures; small room overall; unappealing, cramped lobby for a Crowne Plaza hotel.

“My husband is a regular guest at Crowne Plaza hotels, and we were surprised that this hotel belonged to the hotel chain. It has a small, ordinary lobby and the room we were assigned was small and old. Its location is very convenient - only 2 blocks from downtown. The elevator service was extraordinarily slow - we waited 10 minutes for an elevator; fellow guests who were also waiting called down to guests services twice to alert them (complain). Along with the fact that it was not a typical Crowne Plaza experience for us, the elevator problem was so annoying that we would probably not stay here again. There are lots of other hotels downtown.”

Jul 27, 2007 by Steve from Burnsville
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was amazing.
• Had to check out.

“Awesome beds, service, cleanliness and value. If you're in town for business or leisure I would recommend this hotel.”

Mar 28, 2007 by Sheila from Battle Lake, MN
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[1]

• The room was clean.
• I paid for a room with a view and got a room that looked out into an office building.

“I would not recommend this hotel. You do not get what you pay for. Also we took a taxi that was outside the hotel to a restaurant and paid way too much to go 10 blocks. Took a restaurant cab back and paid way less. The room I paid for was supposed to have a view. Ours did not and the hotel was hard to get to.”

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Amenities at Crowne Plaza Northstar Minneapolis Downtown, Minneapolis

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Florist Free Newspaper Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Phone with speaker Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service VCR Vending Machines Video Checkout Wake-up Service