Sheraton Minneapolis West

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User Reviews for Sheraton Minneapolis West, Minnetonka

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Sep 3, 2008 by ron
Overall Rating: 10

• Outstanding facility, would recommend to anyone.

“Beautiful facility with outstanding amenities.”

Sep 3, 2008 by Tracy from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Far exceeded my expectations.
• Minor issue with lighting.

“Clean, wonderful. Staff was excellent and helpful.”

Aug 29, 2008 by Mike from Eau Claire, WI
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[5]

• I thought the glass elevator was kind of classy.
• The carpet seemed dingy and poor window trim work.

“It was adequate and was a fair price but I would not say I was overly impressed.”

Apr 7, 2008 by Erv from Minot, ND
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• A very enjoyable stay.
• No micro, no frig in room.

“We would recommend this motel to anyone.”

Feb 18, 2008 by Krista from Northfield, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• We stayed on Valentine's Day, and they had complementary champagne and strawberries.
• The hotel advertised a sauna, however one did not exist.

“Overall our stay was very pleasant. The room was comfortable, and the staff was friendly and helpful. The restaurant food was slightly overpriced for the quality. The pool, hot tub, and exercise facilities were great.”

Nov 15, 2007 by Michelle from Mohawk, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed & bedding was wonderful, very comfy!
• The pool wasn't very clean one of the days.

“Overall this was a wonderful hotel. Our family traveled together, although my purpose was business related. It was beautiful all around! My 5 year old especially loved the glass elevator!”

Aug 20, 2007 by Marie from Marshall, MN
Overall Rating: 6
Cleanliness:[8] • Location:[8]

• The location was great for us and it was clean with amenities.
• The personal at the check in.

“We had two nights booked; the receptionist insisted we had only one night even with my confirmed receipt. She and I were in a heated argument when the management over heard us and come over. He then corrected the situation.”

Aug 18, 2007 by Denny from Sheldon, IA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• The bed.
• No thermostat I could control.

“For the 3 or 4 star rating I would not recommend it.”

Aug 12, 2007 by Kim from Sioux Falls, SD
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Rooms were great. Service was great.
• The swimming pool was not working, which was not good with kids.

“I liked the location. It is right next to mall and Interstate Highway 394, providing quick access to dining, shopping and other activities. It was tucked back in a quiet location. The pool was under repair to install safer drains, which is a good thing.”

Jul 24, 2007 by Jeff from Seattle, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• Good recovery with complimentary room after overbooking our stay on front end of trip.
• Overbooked our stay on front end of trip-sent us to a one star days inn.

“Started out as a bad experience when the Sheraton overbooked and we did not get a room. They put us up at a Days Inn 10 miles further out that I would never stay at by choice, in a smoking room no less. Give credit to the general manager to agree to comp us a room the following week on the return trip. Just wish we did not have to go through the first part of being turned away at midnight after a long travel day.”

Jul 22, 2007 by Patrick from Buford, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy, clean, modern, comfortable, and first class.
• Absolutely nothing bad.

“Great for business travelers, family, romance, and convenient for shopping/recreation. Beds are awesome!”

Jul 16, 2007 by Nirav from Woodbridge, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Location & the staff's greeting with smile.
• Atmosphere was dull.

“I got a corner room.”

Jun 14, 2007 by Dale from Sartell, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Clean, well maintained, friendly staff.
• Lots of kids running around.

“Very nice facility. Good location. Everything was positive. Lots of kids running around but it was a weekend.”

Jun 10, 2007 by Cindy from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Atmosphere; location of our room overlooking the pool
• Our stay was a very good experience!

“The "first impressions" coming in after traveling caught our attention. There was a fresh water (citrus/cucumber) jar in the entrance; candlelight in the atrium and by the piano bar in the evenings; friendly personnel; a second atrium overlooking the pool and hot tub. We really had a good experience.”

May 30, 2007 by John from Battle Lake, MN
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[3]

• Nice room.
• Poor location and lacked business amenities.

“The hotel has a poor location and the hotel had no Internet connection, which really was bothersome for me.”

May 18, 2007 by Jeff from Aberdeen, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location is great. Shopping, restaurants and near downtown Minneapolis.
• The beds (mattresses too firm).

“Very nice hotel. I would highly recommend it to friends and relatives visiting Minneapolis on business or for pleasure.”

Apr 6, 2007 by Joe from Gilbert, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Hotel was very quiet and easy to get find.
• Parking area was not convenient to carry suitcases in.

“Hotel was suitable to meet our needs. Staff was friendly. Hotel was easy to find and close to shopping.”

Apr 3, 2007 by M from Prior Lake, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff was very friendly and helpful.

“Great value! The hotel staff was extremely helpful, the hotel was clean and my room was very quiet.”

Mar 22, 2007 by Maria from West Fargo, ND
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The lobby and restraint area.
• Room was not cleaned by 5p.m. On 2nd day of stay.

“Stayed 2 nights. A Friday thru Sunday. First night was fine. On Saturday, left hotel early in the morning for the day, returned at 5p.m. To find dirty room. Maid service never cleaned room. When I called front desk, they said they were short staffed and did not reach my room yet. They wanted me to leave room at 6.pm for maid service after I had already been gone from the hotel for 10 hours that day. I was tired and wanted to relax. They put me in another room that was next to elevator with children getting on and off all night long. Half of the bathroom lights were burnt out. The temperature in the room was 75 degrees and would not go down. Did not want to call front desk again because lady working was hard to work with the first time.”

Feb 14, 2007 by Jay from Superior, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was clean. The staff was friendly and smiled. Rooms were quiet.
• I can't think of a thing.

“The hotel was clean and appealing. The room was spacious with a nice big bathroom. The room was quiet - you couldn't hear the people in the rooms next to you. The staff was friendly and smiled.”

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Amenities at Sheraton Minneapolis West, Minnetonka

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable

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