Quality Inn and Suites Event Center

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User Reviews for Quality Inn and Suites Event Center, Des Moines

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Aug 18, 2008 by Chris from Cedar Falls, IN
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[7]

• The rooms were okay, nice size beds and clean bathrooms.
• The staff at the bar area were terribly rude to our entire party.

“We stayed at this hotel as we were in Des Moines for a wedding. Upon coming back from the reception a group of us went to the bar area for some drinks and conversation. When I went to the bartender and ordered a drink he refused to make it, gave me a bottle of beer and told me to go to my room and drink it. Another member of the party tried to order a drink and the bartender refused him service. There was another wedding party in the bar who was sitting around the bar. The bartender claimed he called last call and that is why he would not service our party, which would have been fine but he continued to service the other group. Our behavior was not warranted for this by any means. We were sitting in a corner conversing amongst ourselves.”

Jul 30, 2008 by Lynn from Kalona, IA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[7]

• It was easy to find and close to my place of business.
• I did not like the barking dog in the next room and the hotel needs many repairs.

“My room was above the restaurant and every night it smelled like grilled meat. The hotel allowed pets so I had a yapping dog next door for 3 days. I found fleas on my bedspread. The free breakfast consisted of stale bagels, cold cereal, and weak coffee. Parts of the hotel building badly needed repair. The only thing good about this hotel is the location, easy to find and close to downtown.”

Jul 9, 2008 by Jake from Omaha, NE
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[8]

• Close to where we were going.
• NA.

“NA.”

Jun 3, 2008 by Rae from North Liberty, IA
Overall Rating: 2
Cleanliness:[2] • Staff:[8] • Location:[5]

• It accepted pets.
• It didn't have cots for kids, it didn't have shuttle service to downtown (which was about 1 mile away) and my room smelled gross.

“Was disappointed that they didn't offer cots for children. Was further disappointed that they did not offer shuttle service to downtown. Completely grossed out to find a long black hair on the clean towels in the bathroom. The carpeting was disgusting and the room smelled awful! A mix between cigarette smoke and dirty gym clothes. To make matters worse. Would not recommend this hotel.”

May 25, 2008 by Sean from Minot, ND
Overall Rating: 9