Renaissance Des Moines Savery [Des Moines, IA]- Hotel Reviews - MyTravelGuide.com


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Renaissance Des Moines Savery 3-star

401 Locust St., Des Moines, IA

This magnificently restored architectural landmark offers all the amenities of a luxury hotel with the personalized service of a boutique.[more]

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User Reviews for Renaissance Des Moines Savery, Des Moines

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 1128 user ratings

Sep 4, 2008 by Terri from Columbia, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Nicely decorated. Comfortable beds, clean most staff very friendly and helpful.
  • Had a hard time finding it.

“The hotel was really nice, we did have a hard time finding it though, it was in the middle of the block on a one way street we expected it at a corner from the address, but now that we know where it is we will mostly likely stay again.”

Sep 2, 2008 by Laurie from Hinton, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • We had 2 bathrooms and the rooms were spacious! The staff was great.
  • Trash cans need to be bigger. Need bigger mirror.

“The staff was great and we had small kids they brought us up a bigger trash can gave us extra towels and even came up and vacuumed the mess the kids made after dinner. The rooms were very roomy and I loved having the second bathroom.”

Aug 28, 2008 by Krista from Reasnor, IA
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[6]

  • Bed was comfortable and lobby smelled clean.
  • Shower leaked with loud compressor and poor view out of room windows.

“Shower was waste level and leaked severely, no tub.”

Aug 26, 2008 by Dave from Milwaukee, WI
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Walking distance to local bars, clubs, and nightlife, a number of good restaurants within walking distance also.
  • The room was noisy, was woken up by the family next to me at 5:30 am with the alarm going off every 10 minutes, then a crying baby for the next 2 hours.

“Hotel, great location, great staff, walking distance to the nightlife of the city. Very clean, nice pool and hot tub area. rooms are very nice and the lobby is very upscale. At time parking can be an issue but worth the trouble. I have stayed here almost a dozen times and always been a great stay. Had only one stay that was just ok and that was not the hotels issue it was with the guests in the room next to mine.”

Aug 25, 2008 by Rhonda from San Digeo, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very nice amenities although I was unable to make use of them.
  • Elevators are very slow. But then it is an old hotel.

“Great service, friendly and very clean in the middle of down town Des Moines, within walking distance of many great restaurants and bars.”

Aug 24, 2008 by Robbie from Lake City, IA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[8]

  • It was very clean and I thought all of the staff was very nice.
  • The front desk clerk on checking in could have been a little more accommodating.

“A room with 2 full size beds and 2 bathrooms. I would have preferred a queen or king bed. Room was close to a noisy ice machine which woke me up at 5am and too close to the elevator. The Olympics were on so it was nice to watch in the lounge where there was a big screen TV and enjoy good drinks.”

Aug 21, 2008 by Lynne from Ventura, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location downtown can't be beat!
  • Every time I go to the Savery the beautiful front lobby smells like bleach.

“This is my favorite hotel to stay at in Des Moines. It is close to Farmer's Market, Civic Center and Events Center. I stayed two nights and my room was a huge corner room (suite) on the top floor. I have stayed at the Savery dozens of times and I am always pleased with my visit. Try out the new wine bar on Court Avenue Sbrocco. Other great places close by are Centro, Splash and Racoon River. In the winter you can walk in Skywalks to stay warm. Also, ask hotel desk how to get to East Village close by and really eclectic shops and Restaurants.”

Aug 21, 2008 by Peter from Glenview, IL
Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff.
  • Nothing.

“I would recommend this hotel to everyone. Renovated, clean, comfortable rooms and the staff is Midwest friendly. A well run hotel.”

Aug 20, 2008 by Sherman from Omaha, NE
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[4]

  • The high-speed Internet worked.
  • I did not like anything about this hotel.

“When we went to the room the attendant had assigned, the key given to me would not unlock the room door. Then, a person opened the door from the inside. It became apparent that the attendant had directed us to the wrong room. Also, whenever we went the front desk to ask for help, there was never anyone there. The room we ended up taking was a handicapped-accessible room, which is not a problem except that the shower was not contained.”

Aug 19, 2008 by Kelli from Lakeville, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location, cleanliness and staff was courtesy.
  • NA.

“Thank you!”

Aug 5, 2008 by Shawna from Waverly, NE
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The amenities in the room were wonderful.
  • Had to pay for parking.

“The staff was very friendly and upgraded our room, so we still had a king sized bed and the kids had a hide-a-bed. There was a small kitchen, wonderful bedding and great amenities like robes! We really enjoyed our stay!”

Aug 4, 2008 by Bridget from Cedar Rapids, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Loved the location and the beds were really comfortable with lots of pillows.
  • Bathroom was very small. Food and drink prices were very high.

“Had a great weekend and would stay there again. We were able to park free in the parking garage across the street. Hotel was very clean and the staff was very friendly. Did not have a complimentary breakfast. You could order food but the prices were very high. Location was perfect, right downtown.”

Aug 3, 2008 by Mary from Hampton, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Room was large, and had two bathrooms.
  • The carpet in the hallway wasn't clean, and the TV was older with volume problems.

“Very nice, quiet hotel. Loved the location, as we like to be downtown and within walking distance of Court Avenue and Principal Park. We were given a beautiful, large bedroom that had two bathrooms. The staff was friendly and helpful. The bedding was nice, and the beds comfortable. Loved the decor.”

Jul 30, 2008 by Vern from Cedar Rapids, IA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Staff put two cribs (real cribs) and a fridge in our room for no additional cost.
  • I left my toiletries bag at the hotel and when I called housekeeping they never returned my call.

“This is an older hotel that has a few updates, but still feels outdated in some ways (the bathroom is a good example). The staff was excellent and the value was very good. We would stay at this hotel again, but we wouldn't want to pay more than we did.”

Jul 28, 2008 by Marlyse from Cedar Rapids, IA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Quiet, comfortable atmosphere, friendly staff, good location.
  • Dusty tables off elevator, carpet was 'bubbled/stretched' like water damage in halls.

“I enjoyed my stay as staff was friendly, food was priced well and had good flavor and variety. Public parking was close. Room was quiet and spacious.”

Jul 17, 2008 by Kary from Danville, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Lots of pillows on the beds that were very nice (down pillows).
  • Parking difficult during the week, ok on the weekends.

“Hotel was great! The room was on the small side but comfortable. Hotel staff was very helpful, and considerate. Hotel was very clean. AC in room did not work very well.”

Jul 17, 2008 by Genevieve from Toronto, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location and room.
  • More information about local restaurants in the rooms.

“My boyfriend and I had a lovely weekend at this hotel, it is in a great location for exploring Downtown Des Moines on foot, and the hotel has lovely amenities and comfortable rooms.”

Jul 14, 2008 by Virginia from St Louis Park, MN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Two separate baths, comfortable beds and living area.
  • Baths were very small.

“Comfortable, but luxurious interiors in an older hotel - recent remodeling. Free WiFi. Parking garage was across the street.”

Jul 12, 2008 by Aimee from North Aurora, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Great location to restaurant district, and ballpark.
  • Wet carpet, small pool.

“The hotel was located in downtown Des Moines, great location in walking distance to everything, attached to the skyway.”

Jul 12, 2008 by Kim from Erie, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Clean, luxury, cozy, and beautiful.
  • Parking.

“I have told everyone how beautiful this hotel is.”

Amenities at Renaissance Des Moines Savery, Des Moines

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • City Center
  • Coffee Maker in Room
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Kitchenette
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Water Skiing
  • Wet Bar
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