Comfort Inn Des Moines

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User Reviews for Comfort Inn Des Moines, Des Moines

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Aug 17, 2009 by Bobbi from Waterloo,IA
Overall Rating: 6

• Rudeness of one staff member twice.

“When I got there, the clerk told me that my credit card did not go through. I had to call home, get the bank phone number. Called the bank. They never received a request. She had not run card properly. Went downstairs again and it ran fine. The last day, there was no coffee at 8:20 am. She said she supposed she could make coffee. Same clerk. Please submit to Comfort Inn.”

Jul 12, 2009 by Gerry. from Cincinnati,OH
Overall Rating: 3

• Smoking room, pets, ice machine outside our door.

“The access and location are hard to find and access. I was not aware that it was a pet hotel with numerous smoking rooms. We were switched to a non-smoking room and found a cigarette lighter in the chair cushions. My companion is allergic to dogs and needed benadryl to sleep there.”

Jan 29, 2009 by kellie from Forest City,IA
Overall Rating: 8

• Near the airport, excellent breakfast.
• Spa was broken.

“Animal friendly,very comfortable beds.”

Sep 4, 2008 by Christine
Overall Rating: 9

• Clean and nicely decorated.

“Nice breakfast and great room!”

Aug 26, 2008 by Kathie from Lu Verne, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean and comfortable.
• Breakfast wasn't great.

“This was a fine business hotel.”

Aug 25, 2008 by Alicia from Brandon, SD
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• Knowledgeable front desk.
• Location.

“The hotel was located quite a distance from the interstate.”

Aug 22, 2008 by Franz from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice warm pool and very friendly staff.
• Only one waffle maker at breakfast.

“Friendly, clean, and convenient. Plus a nice little pool and free breakfast.”

Aug 15, 2008 by Karen from Raymore, MO
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• The staff was very friendly and helpful, hotel was clean.
• The beds were awful like sleeping in a folded pillow.

“Other than the comfort of the beds, it was fine for an overnight stay.”

Aug 15, 2008 by Amanda from Chelsea, IA
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[4]

• Nice staff.
• Old, resembles more of a motel 6.

“Clean, accommodating staff, but appears very old. Cigarette burns on blankets and bad shower head.”

Aug 12, 2008 by Carrie from Omaha, NE
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Great rooms, great price and free breakfast!
• Did not keep the continental breakfast well stocked, coffee and donuts ran out.

“Great Value, very clean and updated rooms.”

Aug 7, 2008 by G from Monroe, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Close to my accounts.
• Staff was not overly friendly.

“Although the room was clean & comfortable, the complimentary breakfast in the morning was very poor in terms of items offered and upkeep.”

Jul 31, 2008 by Leann from Oregon, IL
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[9]

• Bathroom could have been cleaner.

“Convenient comfortable and staff willing to help.”

Jul 26, 2008 by V from Sioux City, IA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[7]

• The staff was warm and very welcoming both times I have stayed here.
• There is no elevator but there are three floors of rooms. Not very accessible.

“If you are looking for a quick place right next to the airport for the night before or following a flight, this is certainly convenient. The staff was extremely welcoming and warm. However, the parking lot does not have adequate parking spaces (on my return trip there were no spaces available) and most are on a lower level. Arriving at night, I did not feel safe in the parking lot. The lack of an elevator is a problem. This is not a suitable hotel for anyone with mobility challenges and is at best inconvenient for anyone who does not want to drag their luggage up three flights of stairs.”

Jul 9, 2008 by Scherry from Ramona, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Location and friendly staff only met front desk.

“The hotel seemed nice as I said it could look better outside but what we saw from the inside it was much nicer. Would stay again on next trip next year. Cont breakfast looked good but left to early to try it.”

Jun 27, 2008 by Kevin from Gahanna, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• The location and the staff were great.

“Great location directly across the street from the airport. Staff was friendly and helpful. Be forewarned, there is no elevator in this three-story building.”

Apr 23, 2008 by Amy from Plymouth, MN
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• I am allergic to feather pillows, they had no alternatives, I had to sleep with a lumpy blanket in a pillowcase.

“This hotel appeared to be a run-down motel 6 grade hotel. The furnishings were shabby, wallpaper coming off of the walls, found dirty socks under the bed. To top it off this hotel only uses feather pillows. I am allergic to feather pillows. I had to use a lumpy blanket stuffed into a pillowcase. What kind of hotel does not have synthetic pillows? Staff at this hotel also on what appeared to be their own personal cell phones vs. attending to customers.”

Apr 21, 2008 by Andy from Tama, IA
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[9]

• Location/proximity to airport.
• The room was disgusting. Not clean. No bath towels.

“The hotel was understaffed. I could not get anyone to bring me a bath towel, so I had to dry off with a hand towel. The room was dirty, and I somehow ended up with a bug bite from my room.”

Mar 31, 2008 by Judy from Burlington, IA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[8]

• Nice continental breakfast, pillows were fluffy.
• Some outside noise.

“Friendly staff, nice breakfast, easy to find. Lots of pillows. Bathroom seemed remodeled.”

Feb 21, 2008 by Michelle from Adell, WI
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• The front desk staff was helpful.
• The facility appeared somewhat run down.

“The room was good. Had to unplug light and coffee maker in order to access an outlet for the computer. (The brochure states they are business traveler friendly.) A simple breakfast was provided. Easy access from the airport.”

Dec 11, 2007 by Todd from Moline, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Price location.
• Entrance needs work, cars front valance hits pavement.

“Pretty good, not the friendliest, but not rude by any stretch. Pretty good value.”

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Amenities at Comfort Inn Des Moines, Des Moines

24 Hour Front Desk Free Newspaper Free Parking Handicapped Rooms/Facilities

Pets Allowed Pool Safe Deposit Box Television with Cable

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