Comfort Inn Bossier City

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Feb 21, 2009 by Glenn from Eden,ID
Overall Rating: 6

• Front desk very helpful.

“Local area is not very good and hard to locate-very noisy along the freeways--they would move us the second day but we would have to be back at 1:00 to move and we had a tour to go on.The other side of hotel was much quieter.”

Sep 15, 2008 by Jeremy
Overall Rating: 8

• The free continental breakfast was convenient.
• The weekend staff was a bit on the rude side.

“Overall, I would say this hotel was ok. The week day staff was friendly and helpful, whereas the weekend staff was rude and short. As far as the price was concerned, I would say it was a bit overpriced. The location had good access to 3 casinos and the Louisiana Boardwalk. I was there for business in downtown and it took me only a couple of minutes to get there. I would recommend it for people who are going there for leisure, but not for business.
”

Jun 2, 2008 by Rich
Overall Rating: 3
Cleanliness:[4] • Staff:[8] •

• Location.
• Filthy rooms, the smell, rudeness and attitude of management.

“The Comfort Inn at 1100 Delhi Ave. in Bossier City Louisiana is one of the most awful hotels I have visited. After checking in at 5:00 p.m. my wife and I placed our luggage in the room and went to dinner at a nearby casino. We returned to the hotel at 11:00 p.m. expecting nice clean bed to get a good night sleep before heading for Texas, but instead we were disappointed to find that the bedding in our assigned room was severely stained and contained numerous strands of black and brown hair. I contacted the front desk clerk to inform her of the situation and was told that the problem would be resolved shortly. However, after waiting for over 30 minutes, I decided to visit the front desk clerk personally. The hotel clerk told me that she might have another room for my wife and me. At approximately 12:10 the clerk informed me that I could move to another room. Unfortunately, that room was in nearly the same unacceptable condition as previous room. Upon entering the room I could smell a foul odor and the bed appeared as if someone had slept in it. Again I returned to the front desk and explained the situation to the clerk. At about 12:20, the clerk informed me that she was trying to contact the housekeeper supervisor to come in to make one of the rooms ready. I informed the clerk that I was not going to wait any longer for a room. The clerk stated that she would make a record of the incident for the manager. After several attempts to contact the manager by phone and nine days later the general manager for the hotel finally returned my phone call. He stated that the night clerk record reflected that I checked out at 5:19 a.m. on the morning of May 26. This was impossible since I arrive home at about 5:15 a.m. Only one of two events could have caused such discrepancy, either the GM lied or the night clerk falsified the records, both events reflect the unethical standards and behavior at the hotel.”

Jun 2, 2008 by Rich from Harker Heights, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[8]

• Location.
• Filthy rooms, smell in the back side of the property, rudeness and attitude of management..

“The Comfort Inn at 1100 Delhi Ave. in Bossier City Louisiana is one of the most awful hotels I have visited. After checking in at 5:00 p.m. my wife and I placed our luggage in the room and went to dinner at a nearby casino. We returned to the hotel at 11:00 p.m. expecting nice clean bed to get a good night sleep before heading for Texas, but instead we were disappointed to find that the bedding in our assigned room was severely stained and contained numerous strands of black and brown hair. I contacted the front desk clerk to inform her of the situation and was told that the problem would be resolved shortly. However, after waiting for over 30 minutes, I decided to visit the front desk clerk personally. The hotel clerk told me that she might have another room for my wife and me. At approximately 12:10 the clerk informed me that I could move to another room. Unfortunately, that room was in nearly the same unacceptable condition as privious room. Upon entering the room I could smell a foul oder and the bed appeared as if someone had slep in it. Again I returned to the front desk and explained the situation to the clerk. At about 12:20, the clerk informed me that she was trying to contact the housekeeper supervisor to come in to make one of the rooms ready. I informed the clerk that I was not going to wait any longer for a room. The clerk stated that she would make a record of the incident for the manager. After several attempts to contact the manager by phone and nine days later the general manager for the hotel finally returned my phone call. He stated that the night clerk record reflected that I checked out at 5:19 a.m. on the morning of May 26. This was impossible since I arrive home at about 5:15 a.m. Only one of two events could have caused such discrepancy, either the GM lied or the night clerk falsified the records, both event reflect the unethical standards and behavior at the hotel.”

Mar 22, 2008 by Janie from Flint, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff and how much room, where located around everything.
• Climbing the outside stairs.

“The hotel is not what you expect from outside (ever heard don't judge a book by its cover). In side was great and comfortable, I'd stay again.”

Sep 16, 2007 by Tommy from Emory, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to all actives we went to see and do.
• Did not ask me for any smoking room.

“The hotel was fine, no bad problems, just would have perked a no smoking room, very bad smoke odder.”

Aug 21, 2007 by Will from Austin, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Solid experience.

“Good experience, good location, and great breakfast; would recommend.”

Jun 26, 2007 by Marlene
Overall Rating: 9

• Everything was convenient and clean and the staff was efficient and friendly.

“As far as location is concerned, it was just off the highway and easy to find and was convenient to the casinos and other entertainment areas. I would definitely stay there again when I go to Shreveport.”

Mar 15, 2007 by Kathy from Rosebud, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The mattress was very comfortable and the front desk staff was friendly and helpful at check even though it was a busy night with a full house.
• The walls of our room were painted an awful yellow color. Not good for putting on makeup.

“The hotel was convenient to casino and downtown area. Easy to find off of the highway. The room was clean and even though we were stuck with a smoking room, it did not smell of smoke. the mattress was very comfortable, and the front desk staff was friendly and helpful.”

Feb 7, 2007 by Paula from Italy, TX
Overall Rating: 3
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