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Studio Plus West Des Moines 2-star

2701 Westown Parkway, West Des Moines, IA

StudioPLUS Des Moines-West Des Moines is designed specifically for people who need more than just a room while away from home.[more]

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User Reviews for Studio Plus West Des Moines, Des Moines

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.0] • Staff:[8.0] • Location:[8.5]
Based on 325 user ratings

May 28, 2008 by Kim from Greenfield, IA
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[6]

  • Kitchen.
  • Lack of cleanliness.

“The room was nice. Found hairs on numerous towels and sheets.”

May 22, 2008 by Glen from Glasford, IL
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[6]

  • The staff was great.
  • The carpet need clean.

“It was nice & quite stay. We where gone most of the day.”

May 21, 2008 by Julie from Oelwein, IA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[8]

  • Room was quiet, staff friendly and helpful.
  • Much dirt/debris under furniture, i.e. loveseat. Beds only fair in quality.

“Fairly quiet location, staff friendly. Kitchenette was decent. Beds mediocre support quality. I laid on floor to do back stretches and was disgusted to see popcorn, dirt and debris under loveseat. I was afraid to look too closely.”

Apr 28, 2008 by Kristy from Evansdale, IA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[7]

  • Convenient Location.
  • Smelly.

“I would not stay at this hotel again, not sure if they cleaned at all. Our first room smelled like dog pee and was not clean at all. Tub was dirty, floor looked like it hadn't been cleaned, dog hair on the couch, dusty, gross. The second room didn't smell but sure could have used a good cleaning, dusty, bathroom a little cleaner. Would not recommend this hotel to anyone even for the convenience.”

Apr 27, 2008 by Teresa from Creston, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Kitchen facilities.
  • Some of the furniture looked well-used.

“It's great for longer stays.”

Apr 23, 2008 by J.Y. from Waterloo, IA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[8]

  • It's within my budget even I've to upgrade it for a room with two beds.
  • Some dust and crumbs.

“This is a hotel for those budget travelers/families. Quite satisfied.”

Mar 17, 2008 by Marriah from Cedar Rapids, IA
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[7]

  • The location was good.
  • It was dirty and smelled like food and rotten food. The no smoking request is not honored either.

“The room was dirty, the carpets appear not to have been cleaned in quite some time. The room I ended up staying in had a drain clog in the bathtub, so I don't know whose past dirt I was standing in and the stopper to make the water go upto the shower didn't close adequately so there is a lot of water wastage. The refrigerators smelled. I ended up buying some bleach cleaner at the grocery store. I wouldn't recommend this hotel to anyone. Just because it's a one star rating doesn't mean it shouldn't be adequately clean.”

Mar 13, 2008 by Cathy from Grinnell, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The person at the front desk was nice and explained everything well.
  • The parking lot was hard to navigate.

“Hotel was easy to find. It is close to food areas and a mall. It is fairly close to the interstate without being right on the interstate. The person at the front desk was nice and inviting and explained everything very well.”

Mar 4, 2008 by David from Davenport, IA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[6]

  • Liked having fold out couch so my partner had somewhere to sleep.
  • Desk clerk promised fresh towels but didn't deliver; had to go down and get them.

“Overall good but out of towels on second night and had to wait till Sunday morning to get bath towels.”

Feb 28, 2008 by John from Apple Valley, MN
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[5] • Location:[6]

  • Kitchen.
  • Charge a fee for internet.

“Just overall kind of dreary place.”

Feb 27, 2008 by Alberta from Kansas City, MO
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • The location was good.
  • Dirty.

“My husband and I could not believe how dirty the rooms were. The 1st room had a big stain on the sofa sleeper with some type of animal hair all over it, we complained and got a 2nd room, it was just has dirty and there was a wash cloth and hair on the sink, the 3rd room's kitchen had food crumbs all over the counter. That was enough for us, we didn't stay. That should tell you how bad it was. I think you should take this one off your list.”

Feb 27, 2008 by Tom from Perry, IA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • The kitchen, it has pots,pans,silverware, and fridge.
  • The treadmill needs replaced.

“Overall its a great place to stay, differently if you stay long term.”

Feb 27, 2008 by Cassie from Pella, IA
Overall Rating: 9 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[10]

  • Located near highway, like a mini-home with kitchen and living room.
  • Hallways smelled badly of smoke so not a good impression.

“I was satisfied with my stay and will be planning trips there again in the future.”

Feb 26, 2008 by Ashley from Iowa City, IA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[9]

  • Big room for a little price.
  • Bed was hard.

“Good location in Des Moines. It is between downtown and West Des Moines right near the interstate. Probably wouldn't stay again though.”

Feb 23, 2008 by Julie from Ottumwa, IA
Overall Rating: 8 Overall user rating
Cleanliness:[3] • Staff:[10] • Location:[10]

  • Staff was very nice.
  • Room was dirty and smelled bad.

“Top notch staff at check-in but the cleaning staff evidentially cleaned only as much as they had to.”

Feb 20, 2008 by Vikki E. from Boone, IA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[6]

  • Easy to find staff was helpful.
  • Dated and in need of repairs.

“Very, very unclean, shower didn't even work, mold on tile next to tub faucets, needed dusting badly in corners didn't even take socks off while walking on floor in room, there were missing knobs on heating unit didn't know what was hot or cold.”

Feb 20, 2008 by Kevin from Waverly, IA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[10]

  • Location and price.
  • Not overly clean.

“Had kitchenettes which would be great for Extended Stay ... which is what this motel is designed for. We only wanted a place to sleep for about 6 hours before catching a flight so it was fine.”

Jan 30, 2008 by Audrae from Bettendorf, IA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[10]

  • The staff was friendly.
  • It wasn't as clean as it should have been.

“My door wouldn't shut and lock when I left. I had to slam the door shut. That woke up other guests and they weren't too pleased. I notified the front desk that I had a reading light burned out, the tub would not drain and my door would not lock from the outside. They informed me that their maintenance girl was out with a bad back. When I left I shared with the young lady how the room wasn't as clean as it could have been. I explained details and she said she would use my room as and example to the housekeepers.”

Jan 22, 2008 by Alice M. from Spencer, IA
Overall Rating: 7 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[8]

  • Convenient location to shopping, restaurants.
  • The furniture was dusty!

“The stay was a quick overnight for us. It served our purpose well.”

Jan 22, 2008 by Anna from Saint Paul, MN
Overall user rating
Cleanliness:[4] • Staff:[9] • Location:[9]

  • The person at the front desk was very nice. It was in a nice location.
  • The room wasn't very clean. Maybe because they aren't used to cleaning it very well. It's a long-term suite stay.

“It's a good place to stay. I was simply disappointed that the room wasn't that clean. The bathroom had hair, urine drips, and just looked like it had recently been used. If I was at a friends house, and it looked like that, ok. It was decent and I like my friends. But I was paying for it to look fresh and new. The floor looked like it hadn't been vacuumed and the sheets were questionable. It didn't fall into the same category of niceness as the hotels you give as examples of 2 stars. Really, they just need to do way- better on the cleaning and they'll do good.”

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