Holiday Inn Shreveport Downtown

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User Reviews for Holiday Inn Shreveport Downtown, Shreveport

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Aug 13, 2008 by Paula from Tyler, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[9]

• Very convenient. Nice room. Clean.
• Very slow elevators. Train tracks nearby.

“Hotel is older from the outside, but rooms have been updated and are clean. Very nice on the inside. Pool area is nice, but not very large. Short distance from gaming boats, Sam's Town & El Dorado, but not within walking distance. Cabs are $5 one way. Train tracks are next to the hotel and the train comes through all night.”

Jul 23, 2008 by Corey from Desoto, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean. The staff was very friendly.
• Parking.

“This hotel was clean and the staff was friendly. Everything looked up to date.”

May 21, 2008 by Meredith from Houston, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was in close proximity to the freeway.
• The rooms stunk and the River view we were supposed to get overlooked railroad tracks. The trains ran all hours of the day, even the early morning.

“The hotel was in a good location, near the freeway. I had to change rooms because the room they gave stunk so bad. They were very courteous about letting me change, no questions asked. The room that we did end up staying in was allot smaller than the first room. It was supposed to have a River view, and did not. Also, their were trains running at all hours of the day that kept us up at night. And, our room stunk too, just not as bad as the first one. Plus, the bathroom was small.”

May 5, 2008 by Daniel from Jena, LA
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[10]

• Weight room and cleaning staff was great.
• No complimentary breakfast for the price and 4th floor needs to be rebuilt.

“Not ever going to stay in that hotel again. Hotel was in a great location being right on the river and 5 min drive from boardwalk but poor and almost depressing view. Room was not what I expected for the price, Ive stayed in rooms that cost 1/3 of that one and was twice the room. Entire 4th floor needs refurbishing.”

Apr 17, 2008 by Jeff from Houston, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[9]

• Rooms where clean and the staff was very friendly and helpful.
• Pool was not working and the Train tracks where right next to our room and no parking.

“The Good: Rooms where clean and the staff was very friendly and helpful. Very close to several casino's. The Bad: Pool was not working and the Train tracks where right next to the hotel and the parking is terrible.”

Feb 29, 2008 by Pat from Dequeen, AR
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• The location was great for where I needed to be the next morning.
• The rooms could be a little bit cleaner. Looked as though the carpets had not been vacuumed.

“Location was great, front desk staff were very friendly and helpful. The room was nice but could have been a little cleaner.”

Sep 11, 2007 by Elaine from Buchanan Dam, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[9]

• The lobby was very pretty and clean. The staff was very pleasant and helpful.
• Our room was next to the elevator, could've been cleaner, a bit small for the price.

“With the price and the name Holiday Inn, I expected more. Our room was right beside the elevators, (really noisy) which wasn't working some of the time. One day the cleaning lady didn't even clean our room, and the room was on the small size for a king, the restroom was really small. The staff was very helpful and nice.”

Jan 9, 2007 by beckie from monroe
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• Restaurant staff were excellent.
• Everything else, noisy, inept sales staff, no manager available.

“Noisy, bad security, reserved as corporate group, meeting rooms set up wrong, reserved rooms not correct, no manager available. Train depot in back of hotel, interstate exit in front, loud partying in parking lot -- would never recommend this hotel.”

Sep 28, 2006 by Tasha from El Dorado, AR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• The location is the only thing I liked.
• The hotel staff told me (in other words, of course) that I was lucky to even get a room.

“My experience here was horrible. I got here to find that they didn't have a room for me even though I already booked and paid for it. They then "pulled" a room that smelled disgusting and wasn't the room I paid for. When I called about this, she then told me that I was lucky to even have gotten a room and the reason I didn't have a room was because they let other people (who didn't have previous reservations) stay over.”

Jul 7, 2006 by Bob from Plano, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• Downtown location.
• Interior is old / Carpets smelly.

“This could be a preferred place to stay if interior was updated. I will stay here again but not if I find another option.”

Jul 7, 2006 by Shawna from Wichita Falls, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Front desk personnel; dogs allowed; location.
• Maid staff didn't clean room.

“The room was not as clean as most Holiday Inns, especially the bathroom. But it was tolerable. The location was good. Our dog was welcome but the maid staff wouldn't come in to clean because we had a dog (in a kennel). To me that was no excuse, we had to go get our own towels from the front desk. For the price it was alright but we probably won't stay there again given a choice.”

Jun 13, 2006 by Dana from Fort Polk, LA
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[9]

• Location was nice lobby area was nice.
• Did not really care for the room did not have a very clean feeling.

“This hotel was OK, the location was excellent. Close to the boardwalk and the casinos. It was over priced for the hotel but there are not many quality hotels in Shreveport unless you are willing to stay at a casino. It was OK but I would hope that I didn't get that hotel again for the money we paid. ”

Jun 13, 2006 by Saul from Alameda, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[2]

• Nothing.
• Room dirty and full of smoke smell.

“Hotel was dirty, rooms, halls, elevators and reeked with stale smoke smell.”

May 30, 2006 by Kenneth from Tyler, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice room. Staff was friendly. Problem with room, quickly resolved.
• Elevator slow. Tub needed to be clean.

“Good hotel. Will stay there again.”

Apr 25, 2006 by Hanly from Bryan, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good location.
• Room was like a converted storage area, small size.

“Great spot for shopping, site seeing and gambling. Older, but seemed clean. Friendly and helpful staff.”

Mar 23, 2006 by Elizabeth from Euless, TX

Cleanliness:[5] • Staff:[8] • Location:[8]

• The location.
• The bathroom walls were a little dirty and I was a little disappointed in the room service.

“This hotel was good for our stay. We went to the casinos and stayed at the hotel one night. The room service for breakfast was overpriced for the quality of food you received. The staff was kind and helpful.”

Mar 23, 2006 by Lee from Forney, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[10]

• Location.
• The hotel was dirty and we had ants in our room on the 5th floor.

“The hotel is in a great location, but it so dirty I would not stay there again. Our room had in ants in it along with sunflower seeds on the floor. The elevators were so slow and need to be replaced. The room service was awful as well, we never received our coffee with our breakfast and had to go get it ourselves. We will never stay here again, the lobby was nice but the rooms were so out dated.”

Mar 20, 2006 by Jerry from Red Oak, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[10]

• Conveniently located.
• Room was clean but had shoddy wall and bathroom repairs.

“Hotel is conveniently located off of I-20. Close to the Sci-Port and Louisiana Boardwalk and other area attractions. I was disappointed with shoddy room repairs and stained mattresses even though the room was clean.”

Mar 14, 2006 by Sunny from Provencal, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very good location.
• Room was above a train track and trains blew their horns all night.

“Very clean and a great location if you want to visit the casinos.”

Mar 8, 2006 by Kim from Mckinney, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[10]

• Lobby was beautiful.
• Room was disgusting with roaches crawling around and nasty dirty. Mold in shower.

“I would not recommend this hotel to anyone. This particular hotel room was as nasty as it could get. I thought maybe there was only the dead roach in the bathroom, but while sitting in bed noticed roaches crawling on wall and then looked closer at floor and there were more. The shower had mold on the edge. The floor was wet and the whole room smelled musty and nasty. I felt disgusting when I left and could not wait to get out of there.”

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Amenities at Holiday Inn Shreveport Downtown, Shreveport

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Copy Service Desk with lamp Email Service Exercise Gym FAX Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service TV Remote Control Television with Cable Vending Machines Wake-up Service