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Sheraton West Des Moines Hotel
1800 50Th Street,
Des Moines, IA
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 788 user ratings |
Oct 28, 2009 by
Sue from Marshalltown,IA
Overall Rating: 10
“Excellent facility, helpful staff. We attended a wedding reception at the Sheraton. It was very convenient to stay at the same place the reception was held.”
Oct 22, 2009 by
Joni from Iowa City,IA
Overall Rating: 9
“The staff was friendly and very helpful.”
Oct 21, 2009 by
Charles from Cypress,TX
Overall Rating: 10
“Very nice hotel with friendly staff. Easy access from freeways and near to downtown.”
Aug 28, 2009 by
Gail from Washington, IL
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“Beautiful hotel. Great location, quiet, clean. The only complaint that I have was that the two lobby computers were extremely slow! I overheard several guests complaining about the speed and availability. Over-all great stay!”
Aug 16, 2009 by
Yvette from Persia,IA
Overall Rating: 8
“This hotel has a great location for all Des Moines area attractions. Beautiful lobby, with a five story waterfall, nice lounge and restaurant. They offer computers for public use and ice and pop machines on each floor. There is a lounge on the tenth floor. Glass elevators allow you to enjoy your ride to each floor. Open air lobby allows you to view the restaurant from any floor, looking up or down ten floors. Very quiet in the rooms. Can't even hear your own toilet flush. Large rooms. The only thing bad I can say about the room we had, was that it was a non-smoking room, but it had been smoked in and the staff could not get the smell out of the room.”
Aug 4, 2009 by
Deb from Lawler,IA
Overall Rating: 10
“Very accomadating, friendly staff.”
Jun 17, 2009 by
Jeff from Lincoln,NE
Overall Rating: 10
“Very clean and courteous staff. We never ate at the restaurant in the hotel so we were not able to judge it.”
May 26, 2009 by
Jennifer from Kansas City,MO
Overall Rating: 10
“The open interior with waterfall of several stories and glass elevators are a nice touch. The front desk, housekeeping, and room service staff was very personable and helpful. Room decor was tasteful and simply elegant as well as comfortable.”
May 13, 2009 by
Heidi from Lees Summit,MO
Overall Rating: 8
“We enjoyed our stay at this hotel, we did not eat there, the food seemed to be a bit pricey.”
May 13, 2009 by
Cindy from Jefferson City,MO
Overall Rating: 9
“This hotel was everything that we needed, good sleeping facilities, and pool for the kids. The food was expensive, so we ate out. There were plenty of restaurants close by to choose from. It would have been nice to have a kids eat free with paying adults for the breakfast buffet.”
Apr 7, 2009 by
Trent from North Liberty,IA
Overall Rating: 6
“Overall, the hotel was very nice and well kept. The service we received was very pleasant and friendly, but the staff member's did not seem very knowledgeable and made a few minor errors when checking in, nothing serious and the fact that they were very customer friendly outweighed the flaws. The room continued to meet our expectations and was very well put together, and I will say the nicest hotel room I have stayed in. Unfortunately the awe of having such a great room was ruined when we sat down to relax and realized that you could hear everything going on in the lobby. The lounge area seemed to be very busy since it was a Friday night, which is to be expected but the door to the room should have provided some sound isolation from the conversations being had in the lobby. Needless to say we were unable to sleep until the lounge closed. Also, we were visiting on a Friday evening and woke up on Saturday morning to find that there is no complimentary breakfast because it is only offered Monday-Friday. We were traveling through so a simple continental breakfast would have made the stay somewhat more positive. Overall the only memorable feature of this hotel is that it is well put together and has a great look and feel, when it comes to comfort and being taken care of they need to make improvements to isolate the lobby noise and make an effort to keep the customer happy from check in to check out.”
Apr 1, 2009 by
Jason from Bondurant,IA
Overall Rating: 9
“Everything was pretty great. I would highly recommend the hotel. The only thing I would really change is the size of the pool.”
Mar 23, 2009 by
Jodi from Treynor,IA
Overall Rating: 9
“The pool was closed for renovations, which was a disappointment. The accommodations were very nice, the bed very comfortable and what a beautiful view of the sunrise!”
Feb 23, 2009 by
vicki from Arnold,MO
Overall Rating: 9
“The hotel was clean and staff was
friendly.”
Jan 27, 2009 by
Linda from Kenosha,WI
Overall Rating: 8
“This hotel was very nice and comfortable. The breakfast was wonderful and the pricing was moderate.”
Jan 22, 2009 by
Aaron from Garrison,IA
Overall Rating: 10
“Very comfortable hotel overall. We would definitely stay here again.”
Jan 21, 2009 by
Linda from Sioux Falls,SD
Overall Rating: 9
“Excellent - but with the elevator down it was difficult to get to room.”
Dec 9, 2008 by
Joan from Oak Park,IL
Overall Rating: 9
“This hotel has comfortable rooms, accommodating staff and a good business center. I would recommend it especially if traveling with a dog.”
Dec 2, 2008 by
Sara from Eau Claire,WI
Overall Rating: 8
“The hotel itself was very nice and impressive. I think it would be wonderful for a conference or business or leisure. But we were traveling with small children and other families with small children. It would have been nice to have an enclosed space for the children to play and the adults to visit.”
Nov 22, 2008 by
Michael from Fremont,CA
Overall Rating: 9
“Very nice hotel, very nice stay.”
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