Ramada Inn Des Moines

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User Reviews for Ramada Inn Des Moines, Clive

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Jul 19, 2008 by Steve from Mason City, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean, friendly staff, free fast internet, fast check in, location.
• Cracking walls for years. Need better door key process.

“Very quick and easy check in. Room was very clean and air conditioning worked well. Staff was friendly. Excellent free wireless access. Only negatives were with the door keys. At check in the hotel clerk was a little confused at what my room number was. He told me one room number and then processed the door keys and then changed it to a different room. One key worked. One did not. After it was resolved, the same day after shopping neither key worked again. The problem was resolved quickly. The next day after leaving and coming back, both keys did not work again. Both keys should work at check in and until the guest leaves. An unnecessary inconvenience. Great budget hotel for the price. Bad up keeping. The walls had a lot of cracking appearing for what looked like years. I did not try the continental breakfast, but the guests spoke highly of it. The outdoor pool is small, but a safer one for young kids. I would come here again as long as it is not for more than a 1 or 2 day trip.”

Jul 16, 2008 by Sara from Omaha, NE
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[6]

• The location was convenient.
• The room was extremely small. The breakfast was plain and not well kept. The pool was average.

“The hotel was convenient, but lacking in every other aspect. The room was too small for a family to move about. The breakfast was too plain for a stay of more than one night. It was also not managed well. The pool needed some attention. Overall, I would not stay in this hotel again.”

Jul 15, 2008 by Mary J. from Kentwood, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Price, close to I-80, proximity to restaurants and gas stations. Room overall appearance was neat.
• The room had dirty glass near bed and hole in the fitted bed sheet.

“Hotel staff was friendly and efficient. More than 1 person should be at service counter, as I had to wait 10-15 minutes because person behind counter was taking a reservation over the phone. After a 10 1/2 hour drive.”

Apr 29, 2008 by Deanna from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was a great, clean, comfortable, convenient hotel. I have NO complaints.
• No complaints!

“The hotel was clean, tidy, no smells, had a nice clean bathroom, good carpet. Great breakfast, waffles, cereal, bagels, juices, coffee. There were several restaurants within walking distance and some shopping. Very easy to find off the interstate.”

Apr 20, 2008 by Lori from Reno, NV
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[10]

• Door opening to outdoors rather than interior hallway.
• Noisy guests in rooms all around us staying up all night partying.

“I was not happy that on both sides of us and upstairs there were young people that know each other up partying all night. They were constantly walking around I don't now what they were doing all this walking for, that's why I figured they must be on drugs. We could hear them knocking on each others doors, etc. At 1:37 am after finally falling asleep they started knocking on our wall repeatedly like they thought their friend was in our room. Then they rang our telephone asking for Thomas and then hung up without apologizing. They were still walking around upstairs at this time too. The next morning after my children and I had breakfast. One of the young men came out of his room and I thought he was going to vomit right in font of us. There would never be a good time to see or hear that. I will not take a chance with this hotel again just in case this is something that frequently goes on.”

Mar 19, 2008 by Mark from New Haven, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Close to job.
• Finding old pizza on the bed. Power was to shut down for 4 hours I was not informed.

“Don't go, nice places all around it for about the same price.”

Feb 11, 2008 by Amy from Swan, IA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[8]

• The location was convenient to where I needed to be.
• Under construction, outdated, continental breakfast was poor.

“Hard beds, sloping floor in the third floor room, under construction, funny smell, outdated decor, and the continental breakfast consisted of primarily stale, hard, items. The waffle iron did not work properly and the dough was greasy and thin.”

Jan 23, 2008 by Marte from Plymouth, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The battery was available.
• The smoke alarm battery started beeping. It had not been changed.

“This hotel was okay except for the fact that they evidently do not routinely change the batteries in the smoke detectors. It started beeping right as we were going to bed. My husband had to get dressed and go to the lobby for a battery and install it himself.”

Jan 7, 2008 by Jenny from Omaha, NE
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[6]

• Cheap + had a breakfast included.
• We were told it had 2 beds and it had one.

“Quiet.”

Dec 27, 2007 by Linda
Overall Rating: 4

• Convenient for where we were going.
• Breakfast not good.

“Having a king size bed is great. Having a king size bed with a full size blanket is not. Instead of enjoying the space we had to huddle in the middle or risk cooled off extremities. The breakfast was free but they ran out of waffle batter, didn't have any syrup left and only a couple sorry looking bagels were in the case. Nobody seemed to care either.”

Dec 11, 2007 by Joel from Davenport, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Ease of checking in and out.
• Cleanliness of the room, and size.

“For the rate of the hotel it was good, but for the cleanliness it needs improvement.”

Nov 4, 2007 by Mike from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was very good and the room was very clean.
• Nothing I can think of.

“Staying here was a pleasure and I would recommend It to anyone for a quick nights stay.”

Oct 24, 2007 by Lynnette from Cedar Falls, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• No indoor pool or Jacuzzi.

“We went to des Moines to spend the night because my son was running the marathon the next day. They were going to charge me an extra $20 to check out late if we came back to the room after the marathon to shower and pack our bags. So we did not do that then some friends were staying in another hotel chain and they let them have a late check out for free.”

Oct 24, 2007 by Keith from Sand Springs, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Was nice and clean.
• Carpet had musty smell or odor to it.

“It was a nice hotel that met our need for a room for a couple of nights.”

Sep 25, 2007 by Daniel from Davenport, IA
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[10]

• The morning staff was helpful.
• Wallpaper peeling; dead bugs on bathroom floor; two bulbs burnt out in room and staff refused to install new; security doors not working.

“Night clerk was unhelpful, the dresser was broken and the headboard was sticky.”

Sep 4, 2007 by Kim from Sioux City, IA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[9]

• Cheap and breakfast was good.
• The smell, it smelled like dog urine.

“On this trip, we just needed a hotel to sleep in and this hotel was cheap enough to where we could get two rooms so it was nice. The breakfast was awesome.”

Aug 30, 2007 by Tim from Chicago, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• Lots of channels on TV, good internet service.
• Poor signage from highway.

“No complaints. Nice and clean and comfortable.”

Aug 22, 2007 by Michaela from Council Bluffs, IA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked the location of the hotel.
• The mattresses were extremely thin and there weren't enough towels in the room.

“The hotel was in a good location, was easy to find, and there were restaurants nearby. The mattresses and pillows were really thin and there werent enough towels in the room. For one night it wasn't bad, but I wouldn't stay longer, especially for the cost.”

Aug 21, 2007 by Kurt
Overall Rating: 8

• The hotel staff.

“The staff overbooked the hotel so we had to wait a half hour to even get to the room. The staff had little or no knowledge of the area. They gave us wrong directions not only once but twice.”

Aug 19, 2007 by Jill from Omaha, NE
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[7]

• The front office staff was friendly.
• The carpet was sticky and the bathtub was dirty.

“Our room was dark and the air conditioner was not powerful enough to cool our room. The carpet was so disgusting I had to wear my shoes. The bathtub was dirty. There was an ammonia smell lingering in the room when we arrived.”

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Amenities at Ramada Inn Des Moines, Clive

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Audio Visual Equipment Breakfast Bus Parking Business Center Casino Coffee Maker in Room Continental Breakfast Copy Service Elevators Express Checkout Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Heated Pool High Speed Internet Access Ice Machine Indoor Tennis Iron Ironing Board

Laundry Service Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Outdoor Tennis Overhead Projector Parking Pets Allowed Pool Pool View Recreational Vehicle Parking Refrigerator Room Service Safe Deposit Box Security TV Remote Control Television with Cable Tennis Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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