Springhill Suites by Marriott Des Moines West

Photos of Springhill Suites by Marriott Des Moines West, West Des Moines

• Add your own photo of Springhill Suites by Marriott Des Moines West

User Reviews for Springhill Suites by Marriott Des Moines West, West Des Moines

• Add Your Own Review »

Apr 21, 2008 by Julie from George, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Dcor.
• Mold on the bathroom ceiling.

“Repair crack in bathroom ceiling and remove mold on bathroom ceiling.”

Apr 8, 2008 by Lori from Coralville, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Decent breakfast.
• Did not clean our room and locked us out with different keys.

“While it is a suite, there is no door separating the areas and the bathroom was outdated. Conveniently located near restaurants and malls. Room was not cleaned yet at four and they had switched keys on us. It is just an okay place to stay.”

Apr 3, 2008 by Rick from Arnolds Park, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Internet access was good and easy. HDTV was a nice plus.
• I could see a little dirt in the corners of the room. Nothing major.

“I thoroughly enjoyed my brief stay. The provided breakfast was considerably larger and better than other similar hotels. The staff was very friendly and helpful. The large room and suite amenities were great. Proximity to a good choice of favorite restaurants was another plus.”

Feb 27, 2008 by Amanda from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bright comfortable rooms with great amenities.
• The sink outside of the bathroom.

“I really liked this hotel and will return again. The rooms were great with the suite setup. The pool was clean. The staff was friendly.”

Feb 10, 2008 by Laurie from Webster City, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Spacious - small tables with sofa - wonderful beds!
• Long hallway to get to room alone.

“Very nice placet to stay. The rooms were wonderful other than they seem laid out a bit odd. The beds were very comfortable - two TV's! Continental breakfast was over the top. Two thumbs up overall.”

Jan 31, 2008 by Patti from Creston, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The suite style room is so much more user-friendly than a normal hotel room.
• Nothing really. Only glitch was that we had to go to desk to get room key reprogrammed once.

“It was very user-friendly for our purposes. I loved having wireless internet, although the signal was very low so I could combine my work with our relaxing weekend away. The accommodations were great and was affordable when otherwise, we probably wouldn't have taken the time away.”

Jan 18, 2008 by Mal from Oregon, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, great value, very friendly staff, very clean.
• Bright outside lights shining into the room windows.

“Outstanding for the price and value. This is what I expect of a Marriot, and the staff was excellent and typical of "Iowan friendliness."”

Dec 18, 2007 by Kelly from Carroll, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean and spacious.
• The room noise from above was noticeable.

“This was a great motel.”

Dec 11, 2007 by Kami from Council Bluffs, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large rooms, clean w/microwave and fridge. Decent breakfast. Close to mall.
• No waffles yet the morning I was there about 7:30 a.m.

“It was a large comfortable suite with a microwave and fridge, two televisions, ample closet and bath space.”

Nov 13, 2007 by Dee from Maynard, IA
Overall Rating: 2
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, clean and neat well maintained.
• We were on the third floor, noise (foot steps, movement) from the room above woke us until the person went to sleep.

“Many times the rooms are the least desirable; furthest away from elevator, next to utility rooms, and ice machines. Our room was next to a storage room, farthest from the elevator, and the room above seemed to have bare concrete which amplified movement.”

Nov 7, 2007 by Tricia from West Des Moines, IA
Overall Rating: 7
Cleanliness:[9] • Staff:[1] • Location:[9]

• Suites.
• Staff.

“I called and requested two beds before our stay and was told there would be no problem. She said that we could have the two beds the second night.”

Oct 31, 2007 by Cheryl from Aurelia, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The breakfast was great; I liked the suite style of room.
• Can't think of anything.

“The bed was very comfortable, the breakfast was awesome. Im one very satisfied customer.”

Oct 30, 2007 by Miriam from Cedar Rapids, IA
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[8]

• Very easy interstate access. Restaurants in a variety of price range nearby.
• Lack of cleanliness.

“For being as new as this hotel was I must admit I was a little shocked at how run down it was. In our room alone and in the short time we actually spent in that room we were able to notice the following: large mold spots on ceiling in bathroom, peeling paint hanging down from ceiling, near desk was about to break when we set our laptop down the whole desk wobbled like it was going to just collapse in the corners and all along the walls there was dust/dirt/lint like it was not being cleaned. Ripped bed skirt hanging down on the ground, worst shower head I've ever had at a Marriott whenever possible, we stay in Marriott hotels not because we think they're nice but because usually they are reliable for a clean comfortable room. After the last two being more like this stay, I'm wondering if that is changing.”

Oct 29, 2007 by William from Homewood, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very affordable.
• The breakfast buffet scheduling is somewhat inconvenient.

“Very clean. The staff was very warm and helpful.”

Oct 27, 2007 by John from Humboldt, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service and very nice rooms.
• Can't think of anything.

“I would stay here anytime.”

Oct 18, 2007 by Kathy from Wauneta, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The entire hotel is smoke free.
• There was nothing that disappointed me.

“I have nothing but good things to say about my stay the furnishings are stylish and a cut above the usual. The linens really are crisp and the bed was divine. The breakfast was delicious and I was impressed with the wide variety of items to pick from. All of the staff was pleasant and unobtrusive. I would love to stay here again and would recommend it to friends.”

Oct 17, 2007 by Walter from Brookfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Free internet!
• NA.

“I was very pleased with the layout of the room. I was happy to see the fridge and couch and free internet. It was the little things, the attention to detail that I enjoyed. Fresh fruit on the breakfast bar, etc.”

Sep 29, 2007 by Roger from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was excellent and the hotel very clean.

“The staff was very friendly the hotel was very clean. Should be rated a three. I was very pleased. I stayed in 4 different hotels that week and the summer hills was by far the best stay I had.”

Sep 27, 2007 by Tim from Monroe City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and spacious.
• Nothing.

“Large functional clean rooms. Staff friendly but works invisibly. Great breakfast bar (hot). Many staff non-English speaking (read illegal) but that's not my problem, they work hard, are friendly, and not an uncommon phenomenon. Had a great time.”

Sep 27, 2007 by Kim from Morton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• It was clean and comfortable.
• Breakfast was chaotic as there were many young soccer players there that never vacated tables even when they were done.

“Very nice hotel in a very nice part of Des Moines. Lots of shopping and eateries close.”

• View All User Reviews

Amenities at Springhill Suites by Marriott Des Moines West, West Des Moines

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Iron Kitchenette Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar