Springhill Suites by Marriott Des Moines West

Photos of Springhill Suites by Marriott Des Moines West, West Des Moines

• Add your own photo of Springhill Suites by Marriott Des Moines West

User Reviews for Springhill Suites by Marriott Des Moines West, West Des Moines

• Add Your Own Review »

Sep 10, 2008 by Don from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was absolutely perfect.
• Nothing. Well, elevator was rather slow.

“I was pleased with this place. Room was roomy and beautiful and bed was very comfortable. Breakfast was good, staff was friendly, and all was great. My business was across the city, but with proximity to interstate, it was a short drive over.”

Sep 3, 2008 by Terry from Russell, KS
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean room & friendly front desk.
• Elevator was quite slow (no big deal).

“Excellent stay for the price.”

Aug 22, 2008 by Ryan from Waterloo, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice suite room with newer features.
• Lots of things for young children to "get into".

“Nice place overall - would like to visit again with just my wife.”

Aug 14, 2008 by Tim from Dubuque, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff. Very nice accommodations.
• Not enough wash cloths. TV channel selection could be better.

“Would recommend. Overall one of the nicest I have stayed at.”

Aug 13, 2008 by Linda from Davenpot, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• I liked that it was a suite with lots of room.
• The staff at check-in was not in sight and I had to wait quite awhile for him to return.

“This is an attractive hotel, nice large suite with fridge & microwave, 2 rooms with 2 TVs. It was a bit noisy in the hall at night. Breakfast was hot and good but they ran out of eggs frequently. Had a hard time keeping it replenished. Very conveniently located to shopping.”

Aug 13, 2008 by Maggie from Bettendorf, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms were great, lobby great, breakfast really good.
• No wireless in rooms.

“Great hotel will stay again, big, clean, beautiful rooms. Breakfast was really good. They had little omelets. Only things that could be better were to have wireless internet in rooms. It's not real comfortable to have to sit at the desk all the time with your laptop. The Hyatt Place does have bigger flat screens, but not near as good of a breakfast.”

Aug 8, 2008 by Cathy from Grinnell, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They had a wonderful complementary breakfast and everything was clean.
• The window in my room was open when I arrived and was very humid and uncomfortable in the room.

“We had a great stay from when we checked in, until when we checked out. The front desk person was very nice and explained many things about the hotel when we checked in. They had complementary coffee 24 hours a day. The lobby area was very clean and inviting. Our room was nice and it had a small kitchenette area with a sink, microwave, fridge and coffee pot. The pool area was nice and was also kept clean. It was a very nice place to stay and would definitely stay here again.”

Aug 7, 2008 by Dawn from Carol Stream, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• The continental breakfast was fantastic.

“Clean, quiet, friendly staff.”

Jul 28, 2008 by Shea from Sheffield, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms.
• Not that many breakfast options.

“Great hotel.”

Jul 28, 2008 by Jim from Leawood, KS
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Comfortable and roomy, nice helpful staff.
• There was an odor in the room.

“We noticed a strong odor in our 1st room. They quickly changed rooms for us. The 2nd room had the same odor, though not as strong. The staff felt it may be a result of the high rain amounts that had received recently. Perhaps the filtration is not good enough.”

Jul 24, 2008 by Robert from Fpo, AE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The spaciousness of the room.
• Placement of coffee maker.

“Excellent, clean room with lots of space to move around. Comfortable beds for a weary traveler.”

Jul 12, 2008 by Brent from Wellington, KS
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location - good internet connection.
• Put us in the handicapped room - not a great aroma - some kind of cleaner.

“A nice place except for the particular room we were put in. I don't know if we were put in a handicapped room (large room - lots of hand-holds on the bathroom wall - some kind of cleaner smell). The air conditioner blew directly on the bed which made it hard to sleep.”

May 22, 2008 by Stan. from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient parking, spacious rooms, nice bed, liked the whirlpool tub.
• Operator took awhile to answer the phones.

“Nice pool area and good customer service.”

May 21, 2008 by Marsha from Indepenence, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Loved the suite, had a really nice sitting area divided from bedroom.
• Nothing.

“Very nice hotel for business or vacation traveler. My suite had a sitting area with fold out couch, kitchenette and large desk for business travelers as well as a nicely separated bedroom area. Easy access from I80 and I35. Would definitely recommend.”

May 8, 2008 by Rachel from Waukee, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly and helpful.

“Very enjoyable experience. Would stay there again.”

May 1, 2008 by Nancy from Blair, NE
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[8]

• Rooms were nice. Good variety for breakfast.
• Staff was not very friendly or willing to help.

“Until this time I have never had a problem requesting the type of beds I wanted.”

Apr 21, 2008 by Julie from George, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Dcor.
• Mold on the bathroom ceiling.

“Repair crack in bathroom ceiling and remove mold on bathroom ceiling.”

Apr 8, 2008 by Lori from Coralville, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Decent breakfast.
• Did not clean our room and locked us out with different keys.

“While it is a suite, there is no door separating the areas and the bathroom was outdated. Conveniently located near restaurants and malls. Room was not cleaned yet at four and they had switched keys on us. It is just an okay place to stay.”

Apr 3, 2008 by Rick from Arnolds Park, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Internet access was good and easy. HDTV was a nice plus.
• I could see a little dirt in the corners of the room. Nothing major.

“I thoroughly enjoyed my brief stay. The provided breakfast was considerably larger and better than other similar hotels. The staff was very friendly and helpful. The large room and suite amenities were great. Proximity to a good choice of favorite restaurants was another plus.”

Feb 27, 2008 by Amanda from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Bright comfortable rooms with great amenities.
• The sink outside of the bathroom.

“I really liked this hotel and will return again. The rooms were great with the suite setup. The pool was clean. The staff was friendly.”

• View All User Reviews

Amenities at Springhill Suites by Marriott Des Moines West, West Des Moines

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Iron Kitchenette Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar