Holiday Inn Texarkana I-30

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User Reviews for Holiday Inn Texarkana I-30, Texarkana

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Jul 24, 2009 by Jeff from Brenham,TX
Overall Rating: 2

• Nothing
• Not a 3 star hotel!

“This hotel needs to be downrated to a 1 star.”

Mar 18, 2009 by Roy from Choctaw,OK
Overall Rating: 8

• Parking access, friendly courteous staff, climate controls in room, good security system, nice exterior.
• Must odor in halls and rooms, no hot tub control of children or in pool, hot tub controls did not work,

“The staff was very attentive to our needs. The personal rooms had very worn carpet, restroom had stains on the floor. An excellent staff tried their best. The room amenities (TV, refrigerator, microwave, and computer access) were nice. The secondary entry ways need repainting and updates to make it more attractive. A monitoring of special needs parking should be enforced. We usually access Holiday Inn Express.”

Dec 29, 2008 by Bryan from Corpus Christi,TX
Overall Rating: 8

• Clean, well-kept facilities. Excellent bed.
• Noise level from inner courtyard. Limited cable TV selection.

“Very nice, albeit older, hotel. Grounds and interior very well-kept. Very comfortable bed and chairs. Noise level from inner courtyard needs to be more closely monitored, especially after 10 pm. Cable TV selection could use expanding.”

Dec 7, 2008 by Priscilla from Toms River,NJ
Overall Rating: 8

• Loved the comfortable king size bed.

“This hotel is trying to renovate but the beds were comfortable and I slept like a baby! Some amenities are updated, but for the area it is really nice considering the area! The bed was worth the price alone!”

Nov 26, 2008 by Maria from Kansas City,MO
Overall Rating: 5

• Close to the highway, resturants and malls.
• The staff, specifically the resturant staff, had a lot to be desired.

“It was alright, just not what I expected.”

Oct 19, 2008 by Gary
Overall Rating: 6

• Staff was friendly.
• I do not consider this equal to your example of 2 1/2 stars. I had great ones in the past; however, this one is not above a 2 star.

“Old style and needs updating. Seemed dirty whether it was or not. Floor was wet around the AC in room.”

Aug 24, 2008 by Cathy from Texarkana, TX
Overall Rating: 1
Cleanliness:[9] • Staff:[2] • Location:[9]

• The pool and hot tub were very nice.
• The front desk personnel best described as surly.

“The room was clean, the air worked well, the balcony was nice, the pool was wonderful, the hot tub was incredible. However, as far as all the rooms by the pool being booked up. I counted 6 rooms that were occupied out of approximately 50 and late that night there were only 15 cars in the entire hotel parking lot. They were not booked up.”

Aug 12, 2008 by Angela from Katy, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• The staff and security officer were very helpful and friendly.
• The carpets around the pool were soaked and our room had a poorly patched hole from, I am assuming, a previous guest.

“This hotel was nice, the staff was friendly and the price was fair. It served our purposes in every way.”

Aug 2, 2008 by Robert from Valley Mills, TX

Cleanliness:[8] • Staff:[8] •

• Indoor pool area that was inside another room.
• Slow elevator. Noise level inside pool area unbelievable.

“First room, open door and someone already in it. Put us in nicer room for the trouble.”

Jul 19, 2008 by Chris from Cypress, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[10]

• Room was fairly odor free. However another guest was asking for deodorizer for their room.
• AC unit was very loud (kept us awake).

“This is an older property and is certainly not attractive to look at or a place I would choose to stay. However, all the nearby Holiday Inn Express' were full (because of sports tournaments in the surrounding areas).”

Jun 2, 2008 by Kt from Nacogdoches, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The areas outside of the room.
• Some employees were not very helpful or courteous.

“My stay at this recent hotel was definitely a good one. The rooms were kept nice and clean and the atmosphere was very nice. However, some employees tended to look down on me as if I was just another girl they didn't need to help or pay attention too. I did not like that at all. However, there were others who were very helpful and kind. Overall, this was a good experience and I would more likely do it again.”

Mar 25, 2008 by Greg from Chidester, AR
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[8]

• Its location.
• The room, the people who work at the restaurant.

“I was not pleased overall.”

Mar 16, 2008 by Jeremy from Texarkana, TX
Overall Rating: 1
Staff:[1] •

• Nothing.
• From the Front Desk to Temperature, to a hard bed, to not responding when we asked for help.

“I have never been so disappointed in a 4-star hotel room and have had better stays at 2 Star Hotels. They had problems with someone else's check-in and kept looking it up - using 2 people and we had to stay at the front desk over 30 minutes to check-in. They did one of our reservations and then went back to the other people before finishing with us. Our room was hot and wouldn't cool the entire time we were there. We called and they said they would send someone up in 10 minutes and they never came. Also my parents were in the room beside us and couldn't sleep because the bed was a hard as a rock. We had booked for 2 nights but left after 1 and had to pay another hotel to stay Saturday night.”

Jan 2, 2008 by Rhonda from Ft. Worth, TX
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[4]

• Not anything at all.
• Poor communication, poor plumbing, lack of concern for travelers resting.

“Name of hotel changed. After contacting the hotel to confirm reservations nobody even advised of such. When looking for the hotel we had to stop and ask another hotel for the proper location. Once we arrived, we found the toilet would not flush and had to have the lid removed and float held for water to run and operate as needed. At 9am in the morning (after arriving at midnight) there was a jackhammer being used for renovations next door. Not what I would call keep the guest in mind? Needless to say this experience was not a pleasurable one and I will not be recommending it to anyone in the future. I will continue to stay at the Hampton Inn & Suites as I have in the past.”

Oct 13, 2007 by Ruth from Mcdonald, TN
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[8]

• Absolutely nothing.

“The hotel is under renovation. The room was newly painted, and stank. The air conditioning did not work. The TV could not get the lower cable stations (so no dancing with the stars). The curtains were off the rod in places. The towel bar came off. We're staying in one now, and Im about to book another. But this hotel was definitely not worth what we paid.”

Oct 10, 2007 by Myna from Dallas, TX
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[7]

• Reasonably clean.
• Not 3 star! Noisy a/c, rude desk clerk, no in room pay per view movies, uncomfortable bed, Smokey linens, and phone rang all night.

“What a disappointment! This is a marginal 2 star at best. I was ignored at check in until the mod stepped up and asked the desk clerk to check me in. They gave me 2 keys (traveling alone) which was a plus because one did not work. My room had sliding doors onto a patio (the reason I never stay in a motel lack of security to outside). Noisy, old style air conditioner with no thermostat. Linens were stale and Smokey and bed was uncomfortably hard/firm. I arrived in time to relax and enjoy a movie but no pay per view was offered and there was nothing on TV. There was a wooden chair with a cushion that looked like a chair for a kitchen table but not somewhere to sit and read. There was no table near the chair to facilitate having a coffee or drink while you relaxed. I gave up and went to sleep but received four phone calls between 1:30 am and 4:30 am. As a result of the entire disturbance, I overslept but didn't realize it at first because the clock was off by 4 hours. Imagine my surprise when I got up and found an invoice under my door showing a balance due for the full cost of the room which meant I had to stop at the front desk and get that corrected to reflect prepayment. Had to stop anyway because no in room checkout was available. The only thing that kept this from being more than a one star was that the furniture was reasonably attractive and the location was okay. La quintal was next door, looked much well and I could have stayed for half the money!”

Oct 2, 2007 by Samuel from Flint, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[9]

• Nice hot tub and pool. Rooms were not bad either.
• The management was very rude and unwilling to help at all. Didn't seem personable or like he even cared about his guest's experience.

“The hotel itself is nice, but not what I would call 3-star upscale. It has the appearance of something that once was very nice, but hasn't been renovated recently enough to still carry that distinction. Some of the lower level staff people were very friendly and welcoming, and helped us out at different occasions. Surprisingly, the only non helpful or personable person was the manager of the hotel. For example, I had to get him to unlock the pool at 8:30 a.m. To be able to take a swim before meeting some friends for breakfast. Since the pool isn't supposed to open till 9 a.m. He told me I was out of luck and to come back later. Didn't say any kind of apology or "I wish I could help but." No, it was just very matter-of-factly like he couldn't care less about what he guests thought. When I came back at 9:00, it was still locked.”

Sep 26, 2007 by Name Campbell from TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool, hot tubs, Cajun harbor (restaurant).

“Great place to live and a perfect tasty on site restaurant! Will go again!”

Sep 12, 2007 by Stephen from Texarkana, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hot tub is awesome.
• Can't really think of anything.

“The rooms are clean, the pool and hot tub are large and clean as well. Anyone that we had to deal with on staff was very friendly. We will definitely go back again.”

Sep 4, 2007 by John from Austin, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The friendliness of the night desk clerk.
• Lack of security on outside doors.

“We were very pleased with our stay both separate days. Each day we happened to arrive after 1100 p.m. In just happened that we had the same desk clerk each night. I was very impressed with this lady's professionalism and friendliness. The rooms each night were very clean.”

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Amenities at Holiday Inn Texarkana I-30, Texarkana

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Golf

Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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