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Holiday Inn Texarkana I-30 3-star

5100 North Stateline Road, Texarkana, AR

The Holiday Inn Hotel Texarkanna is currently being renovated. 210 rooms, 4 floors, mtgs to 200, interior corridors, Holidome Indoor Recreation Center, Cajun Harbor Reataurant/Lounge w/room service,indoor pool, sauna, electronic game room, fitness center, coffee maker/hairdryer, iron/board, modem/data port, voice mail inroom movies, remote cable tv w/cnn, a/c, alarm clock, radio, guest laundry, suites avail, free local phone calls This hotel is committed to providing accessible facilities under the American Disabilities Act.[more]

  • Amenity Highlights — Golf, Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk
  • Average User Rating: 6.0 [rate it]
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User Reviews for Holiday Inn Texarkana I-30, Texarkana

Average User Rating: 6.0
Overall user rating
Cleanliness:[6.5] • Staff:[6.5] • Location:[7.5]
Based on 60 user ratings

Aug 24, 2008 by Cathy from Texarkana, TX
Overall Rating: 1 Overall user rating
Cleanliness:[9] • Staff:[2] • Location:[9]

  • The pool and hot tub were very nice.
  • The front desk personnel best described as surly.

“The room was clean, the air worked well, the balcony was nice, the pool was wonderful, the hot tub was incredible. However, as far as all the rooms by the pool being booked up. I counted 6 rooms that were occupied out of approximately 50 and late that night there were only 15 cars in the entire hotel parking lot. They were not booked up.”

Aug 12, 2008 by Angela from Katy, TX
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[8]

  • The staff and security officer were very helpful and friendly.
  • The carpets around the pool were soaked and our room had a poorly patched hole from, I am assuming, a previous guest.

“This hotel was nice, the staff was friendly and the price was fair. It served our purposes in every way.”

Aug 2, 2008 by Robert from Valley Mills, TX
Overall user rating
Cleanliness:[8] • Staff:[8] •

  • Indoor pool area that was inside another room.
  • Slow elevator. Noise level inside pool area unbelievable.

“First room, open door and someone already in it. Put us in nicer room for the trouble.”

Jul 19, 2008 by Chris from Cypress, TX
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[10]

  • Room was fairly odor free. However another guest was asking for deodorizer for their room.
  • AC unit was very loud (kept us awake).

“This is an older property and is certainly not attractive to look at or a place I would choose to stay. However, all the nearby Holiday Inn Express' were full (because of sports tournaments in the surrounding areas).”

Jun 2, 2008 by Kt from Nacogdoches, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The areas outside of the room.
  • Some employees were not very helpful or courteous.

“My stay at this recent hotel was definitely a good one. The rooms were kept nice and clean and the atmosphere was very nice. However, some employees tended to look down on me as if I was just another girl they didn't need to help or pay attention too. I did not like that at all. However, there were others who were very helpful and kind. Overall, this was a good experience and I would more likely do it again.”

Mar 25, 2008 by Greg from Chidester, AR
Overall Rating: 2 Overall user rating
Cleanliness:[1] • Staff:[9] • Location:[8]

  • Its location.
  • The room, the people who work at the restaurant.

“I was not pleased overall.”

Mar 16, 2008 by Jeremy from Texarkana, TX
Overall Rating: 1 Overall user rating
Staff:[1] •

  • Nothing.
  • From the Front Desk to Temperature, to a hard bed, to not responding when we asked for help.

“I have never been so disappointed in a 4-star hotel room and have had better stays at 2 Star Hotels. They had problems with someone else's check-in and kept looking it up - using 2 people and we had to stay at the front desk over 30 minutes to check-in. They did one of our reservations and then went back to the other people before finishing with us. Our room was hot and wouldn't cool the entire time we were there. We called and they said they would send someone up in 10 minutes and they never came. Also my parents were in the room beside us and couldn't sleep because the bed was a hard as a rock. We had booked for 2 nights but left after 1 and had to pay another hotel to stay Saturday night.”

Jan 2, 2008 by Rhonda from Ft. Worth, TX
Overall Rating: 1 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[4]

  • Not anything at all.
  • Poor communication, poor plumbing, lack of concern for travelers resting.

“Name of hotel changed. After contacting the hotel to confirm reservations nobody even advised of such. When looking for the hotel we had to stop and ask another hotel for the proper location. Once we arrived, we found the toilet would not flush and had to have the lid removed and float held for water to run and operate as needed. At 9am in the morning (after arriving at midnight) there was a jackhammer being used for renovations next door. Not what I would call keep the guest in mind? Needless to say this experience was not a pleasurable one and I will not be recommending it to anyone in the future. I will continue to stay at the Hampton Inn & Suites as I have in the past.”

Oct 13, 2007 by Ruth from Mcdonald, TN
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[2] • Location:[8]

  • Absolutely nothing.

“The hotel is under renovation. The room was newly painted, and stank. The air conditioning did not work. The TV could not get the lower cable stations (so no dancing with the stars). The curtains were off the rod in places. The towel bar came off. We're staying in one now, and Im about to book another. But this hotel was definitely not worth what we paid.”

Oct 10, 2007 by Myna from Dallas, TX
Overall Rating: 1 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[7]

  • Reasonably clean.
  • Not 3 star! Noisy a/c, rude desk clerk, no in room pay per view movies, uncomfortable bed, Smokey linens, and phone rang all night.

“What a disappointment! This is a marginal 2 star at best. I was ignored at check in until the mod stepped up and asked the desk clerk to check me in. They gave me 2 keys (traveling alone) which was a plus because one did not work. My room had sliding doors onto a patio (the reason I never stay in a motel lack of security to outside). Noisy, old style air conditioner with no thermostat. Linens were stale and Smokey and bed was uncomfortably hard/firm. I arrived in time to relax and enjoy a movie but no pay per view was offered and there was nothing on TV. There was a wooden chair with a cushion that looked like a chair for a kitchen table but not somewhere to sit and read. There was no table near the chair to facilitate having a coffee or drink while you relaxed. I gave up and went to sleep but received four phone calls between 1:30 am and 4:30 am. As a result of the entire disturbance, I overslept but didn't realize it at first because the clock was off by 4 hours. Imagine my surprise when I got up and found an invoice under my door showing a balance due for the full cost of the room which meant I had to stop at the front desk and get that corrected to reflect prepayment. Had to stop anyway because no in room checkout was available. The only thing that kept this from being more than a one star was that the furniture was reasonably attractive and the location was okay. La quintal was next door, looked much well and I could have stayed for half the money!”

Oct 2, 2007 by Samuel from Flint, TX
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[2] • Location:[9]

  • Nice hot tub and pool. Rooms were not bad either.
  • The management was very rude and unwilling to help at all. Didn't seem personable or like he even cared about his guest's experience.

“The hotel itself is nice, but not what I would call 3-star upscale. It has the appearance of something that once was very nice, but hasn't been renovated recently enough to still carry that distinction. Some of the lower level staff people were very friendly and welcoming, and helped us out at different occasions. Surprisingly, the only non helpful or personable person was the manager of the hotel. For example, I had to get him to unlock the pool at 8:30 a.m. To be able to take a swim before meeting some friends for breakfast. Since the pool isn't supposed to open till 9 a.m. He told me I was out of luck and to come back later. Didn't say any kind of apology or "I wish I could help but." No, it was just very matter-of-factly like he couldn't care less about what he guests thought. When I came back at 9:00, it was still locked.”

Sep 26, 2007 by Name Campbell from TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Pool, hot tubs, Cajun harbor (restaurant).

“Great place to live and a perfect tasty on site restaurant! Will go again!”

Sep 12, 2007 by Stephen from Texarkana, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The hot tub is awesome.
  • Can't really think of anything.

“The rooms are clean, the pool and hot tub are large and clean as well. Anyone that we had to deal with on staff was very friendly. We will definitely go back again.”

Sep 4, 2007 by John from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The friendliness of the night desk clerk.
  • Lack of security on outside doors.

“We were very pleased with our stay both separate days. Each day we happened to arrive after 1100 p.m. In just happened that we had the same desk clerk each night. I was very impressed with this lady's professionalism and friendliness. The rooms each night were very clean.”

Aug 17, 2007 by Jeff from Little Rock, AR
Overall Rating: 4 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[7]

  • The holidayed area (pool, etc.) Was unclean, pool had saltwater vs. Chlorine

“Not impressed. Better choices, with newer facilities nearby. Pool has been converted to a saltwater system. Pool lights were not working. Water looked and tasted awful. Children wouldn't swim in it. Entire facility is lacking in upkeep. Ok for a business traveler, if you can get a big break on price, but not good for families.”

Aug 15, 2007 by Melvin from Sugar Land, TX
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[7] • Location:[1]

  • Staff was friendly.
  • Unattractive. Not very clean.

“This simply is not a three-star hotel. It would be an ok hotel at a lower level. You are not serving your customers well when you list this hotel as a 3 star. The fact that they offer a swimming pool, fitness center, restaurant, etc. does not make it a 3 star hotel. It's the qualities of these amenities that are important.”

Aug 13, 2007 by Chuckie from Shawnee, KS
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Simple and quick.
  • Money was stolen from my table in the bar by a drunken patron.

“Not too bad, in-room movies have shown in their profile is not available, large drunkard population in bar area, not bad if you want some shots.”

Jul 15, 2007 by Deborah from Fouke, AR
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[10]

  • Was close to drive home.
  • Everything.

“We booked a king was given a double bed, the whole place smelled of chlorine, half the machines in game room did not work right. The tub did not hold water it was after 7 when they found us a room with a working tub, no internet, no HBO. The seafood restaurant had no lobster no crab no oysters. Going up to our room all you could smell was paint. We checked in at 3pm at 6 told them the tub would not work we had to pack our own stuff up a carry it to new room. We paid over 80.00 for room .it was our anniversary I have a breathing condition and the chlorine was so bad I got bad headache.”

Jul 7, 2007 by Juan from Pearland, TX
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • The courtyard amenities were nice for this hotel's location.
  • The bathrooms were old, small, and showed their age.

“This hotel was OK for our two (one week separated) one night stays during our round trip vacation travel. The bathrooms were old, small, and showed their age. However, the shower had a relaxing spray and the courtyard amenities were nice and family-friendly. The restaurant needs to upgrade their food's taste and portion sizes.”

May 27, 2007 by Paul from Mcallen, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Game room and location.
  • Hotel is starting to show its age.

“For the price I paid I have no complaints and would do it again!”

Amenities at Holiday Inn Texarkana I-30, Texarkana

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
Hotel Representatives:

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