Courtyard by Marriott Bentonville

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User Reviews for Courtyard by Marriott Bentonville, Bentonville

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Oct 21, 2009 by Peggy from Agency,MO
Overall Rating: 10

• Location of the hotel made traveling between Rogers and Bella Vista was great
• TV was difficult to watch from bed due to the location of the bed in the room.

“The hotel was very clean. The staff was excellent except for one person at the desk which was a little cranky.”

Oct 20, 2009 by Karen from Brooksville,FL
Overall Rating: 10

• It was in the quiet part of town.
• Getting out of the parking lot at 8 in the morning was horrific. Getting out of the parking lot at 8 in the morning was terrible.

“All in all, the hotel is wonderful. It's in a quiet part of town, not near many restaurants or any other hotels. It is nice and clean. The staff were very friendly and helpful. Our room was spacious. The beds were OK. I did find that my be at home was more comfy. The business center is in a poor location being set in a corner of the dining area. It is noisy if there are people dining. They only have one computer to use and you sit with your back facing a window which I don't like as people outside can see what I'm doing on the computer.”

Sep 19, 2009 by Rod from Gilbert,AZ
Overall Rating: 7

• The brand name only.
• I was disappointed for the brand.

“Hotel was not run down but it felt run down.”

Jul 6, 2009 by shirley from cedar hill,tx
Overall Rating: 5
Cleanliness:[5] • Staff:[10] •

• Close to highway.
• Dirty, food was not good, AC did not work, unfriendly people.

“I feel the front desk person was nice, the buffet we paid for was really over priced. The blonde girl in the eating area was very rude and this happened on 2 mornings. The girl that cooked put out you had to order special eggs did not have them out, never enough batter for waffles was very disorganized. The room had mold on walls and the baseboards were nasty and they cleaned room and did not change the sheets. AC did not work, it was hot in our room. Was very disappointed and will not stay there again.”

Jun 11, 2009 by Malinda from Owasso,OK
Overall Rating: 7

• Everything was clean and in great working order.
• Distance from attractions.

“Great basic service for the price level. Had to drive to get to any attractions in the area. The hotel is right next to the highway. The kids screaming or playing in the pool was earsplitting but kids will be kids.”

May 31, 2009 by Doug from Mountain Home,AR
Overall Rating: 8

• Price.
• Room appearance.

“Nice hotel at a great price.”

May 18, 2009 by John from Lawrenceville,GA
Overall Rating: 10

• Clean and very close to my client.

“Great hotel.”

Apr 23, 2009 by Linda from Bixby,OK
Overall Rating: 10

• The hotel staff was extremely helpful.
• The rooms were clean, but could use some updating.

“I was a bit disappointed to see that this Courtyard had not been updated to the contemporary look other Courtyards have. However, it was very clean, and the staff was very knowledgeable about the area, even providing us a city map with shopping & restaurants on it. This map helped us navigate all weekend! Overall, a great experience.”

Apr 17, 2009 by David from Gulf Breeze,FL
Overall Rating: 10

• Price vs star rating and staff.

“Very pleasurable, the staff was extremely friendly and bent over back wards for even the least little thing. Great place.”

Apr 16, 2009 by Keith from Seaside,CA
Overall Rating: 10

• Best internet I have ever had on the road.
• Everything was great.

“This organization really understands the needs of the business traveler. Every need I had was anticipated and provided without my asking for it. Outstanding staff and best housekeeping I have ever seen.”

Mar 2, 2009 by Hugh from Bedford,TX
Overall Rating: 10

• The front desk people, every one was nicer that the next, they were great!

“Best yet, everyone was so nice! There is a nice place to eat down the road, I think it is called Smokey Joe's. About a mile away and the food is great. Good for the whole family.”

Jan 13, 2009 by c from chicago suburbs
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• Had a balcony.
• Dirtiest hotel ever, unfriendly, and unhelpful staff.

“I have no idea how this hotel got a good review. I read reviews before staying and they seemed okay but this hotel was the dirtiest place we had ever seen. There was mold on the ceiling of the shower, wallpaper, inside the fridge, large giant stains on the carpet and worst of all the air unit smell when you turned it on. My husband and I were so sick. The staff cleaned the room twice acting like we were picky! We left early. We were inconvenienced, sick and it really ruined our trip. We travel often and this was the worst experience with a hotel We will no longer take the chance with franchises and may reconsider staying at Marriott's altogether.”

Oct 20, 2008 by Todd
Overall Rating: 3

• Close to highway exit.
• The room next door had loud people up all night and made it miserable.

“The room was fine, the elevator was very slow. I felt like I was in a Motel due to the very loud people through the wall. I had a business meeting the next morning and was a bit tired from trying to get some sleep.”

Oct 15, 2008 by Elizabeth
Overall Rating: 10

• Large room with amenities, clean rooms and lobby area, friendly helpful staff.
• A
  little noisy.

“Great business hotel, friendly helpful staff, good room amenities, easy parking, great resturant near by, easy freeway access, good business center, clean lobby and rooms. Would definitely go back and stay again.”

Oct 6, 2008 by Anthony
Overall Rating: 8

• Print me services and a good breakfast.
• Elevator is very slow.

“The
room and breakfast area is good.”

Oct 2, 2008 by Tommy
Overall Rating: 10

“The front desk staff was very helpful.”

Sep 3, 2008 by Nicole from Conway, AR
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[9]

• Convenient location, clean, balcony to outside.
• Smelled cigarette smoke on my when I got off the elevator. Hotel was suppose to be nonsmoking.

“Breakfast buffet was way over priced. When I got there at 9:30 pm girl at the front desk was on the phone with her boyfriend about getting a pizza at Papa John's for about 2 minutes while I was just standing there waiting to check in. That was the only time me or my husband spoke to the hotel staff.”

Aug 18, 2008 by Gary from Defiance, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff at the desk.
• The Chef - he was very rude to us and the desk staff.

“Everything was nice with the exception of the Chef who was short with us and the desk staff. He appeared to be very grumpy and should not be in contact with the guests.”

Jul 25, 2008 by Bary from Blue Springs, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable, the room was spacious and we liked having a refrigerator and microwave in the room.
• We had no complaints about the hotel.

“The room was very nice and spacious. There was a refrigerator and microwave in the room and all the cups were actual cups, not plastic. The beds were wonderful and the staff was friendly. My wife and I had a great time and found it very relaxing.”

Jul 24, 2008 by Larry from Joplin, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good location and clean.
• We thought we were getting a king bed, but we did not and had to pay extra.

“Very Nice overall, clean room, friendly staff. We would stay again.”

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Amenities at Courtyard by Marriott Bentonville, Bentonville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Scuba Diving Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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