Hampton Inn and Suites Springdale

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User Reviews for Hampton Inn and Suites Springdale, Springdale

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Oct 22, 2009 by Lynn from Bossier City,LA
Overall Rating: 10

• Clean and comfortable.
• Too close to the highway-could hear traffic late at night.

“The employees were very friendly. The cookies on the counter was a very unexpected treat that we enjoyed. Also the breakfast to go was a nice extra as we did not have time to sit down to eat. The beds were very comfortable.”

Oct 20, 2009 by Debora from Leola,AR
Overall Rating: 10

• They upgraded me to a suite.

“Overall a quality stay. I left a couple of items and was able to get them 2 days later. Very nice staff. Loved the one bedroom suite that they upgraded me to.”

Mar 30, 2009 by John from Tulsa,OK
Overall Rating: 10

“Why this is a 2 star hotel. It is one of the nicest Hampton's I've ever stayed at. Should be more like a 3 star.”

Oct 1, 2008 by Sam
Overall Rating: 10

• Great room, great bed, great free breakfast.
• Nothing.

“This was a very clean, very nice room/motel. The bed was so comfortable and we didn't realize it at the time. Excellent overall visit.
”

Aug 2, 2008 by Shari from Wichita, KS
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[10]

• The room looked very nice, the staff was friendly, the hotel was very clean.
• The bed was like sleeping on a rock, air conditioning would not stay on.

“We've stayed in this hotel before and were very pleased with our stay. However, this time the bed was like sleeping on a rock, air conditioning wouldn't stay on so the room was hot and someone kept stomping above us off/on all night. We told the day manager the next morning and she only said, I m sorry. We've stayed in a lot of hotels and this was by far the worst night's sleep we've ever attempting to get. We would not be inclined to stay here again.”

Jul 30, 2008 by Andrea from Washington, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room decorations and the cookies!
• Night clerk didn't even say good bye before he hung up.

“Lobby was beautiful, but I never pay attention unless the room is nice and it was! It was not only clean, but decorated in a non-chincey way. Loved the color choices and the bedspread. All beautiful. I know my boyfriend appreciated the cookies and the nice breakfast spread (most places run out of food towards the end of the breakfast time but everything stayed stocked here, very important!).”

Jul 22, 2008 by Matt from Wagoner, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• It had a comfortable bed. Had a good nights rest.
• Met all of my needs. Don't have a negative comment.

“This hotel is clean and well located. The staff was courteous and friendly.”

Jul 9, 2008 by Glenda from Springtown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Really liked the comfortable bed.
• I liked it all.

“This hotel was better than I expected. I would highly recommend and look forward to coming again!”

Jun 30, 2008 by Mike from Cordova, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very comfortable and clean.
• Missed cleaning my room one day.

“This a very nice and clean hotel, a little off the beaten path. Of my three night stay one day the missed cleaning my room, but after reporting it to the front desk that evening it was cleaned.”

Jun 29, 2008 by Diane from Harrison, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Bed was excellent.
• Noise by interstate.

“Front desk was not friendly. Made you feel like a second class citizen.”

Jun 16, 2008 by Peggy from Little Rock, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Pool out of service.

“I was surprisingly happy to stay at the Hampton Inn. I have never stayed at a Hampton. I look forward to return.”

May 22, 2008 by Jennifer from Sherwood, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very polite and responsive to the one problem we had with the room.
• We couldn't rent a movie because their system was down for some reason, but that was minor.

“I enjoyed the experience and would definitely stay there again!”

May 21, 2008 by J R. from Wichita, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• This was an excellent hotel.
• The pool was not open for customers yet.

“I found this experience very fulfilling and rewarding. The hotel was awesome and the stay there could have not been better.”

May 20, 2008 by Beth from Plano, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Atmosphere of the hotel itself.
• Hearing people having intercourse in the next room and having my 5 yr old ask what is that.

“This hotel was excellent and my 5 year old did not want to leave because it was so beautiful and comfortable.”

May 15, 2008 by Brian from Holly Springs, MS
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent value.
• Window and heater broken.

“The room we stayed in had a broken window and wouldn't shut which made the interstate and wind noise almost unbearable and the heater to the room didn't work.”

May 14, 2008 by Jill from Neosho, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great continental breakfast.
• No indoor pool.

“My family and I were very impressed with Hampton Inn & Suites. The price was perfect! The hotel was very clean, the staff was very nice, and helpful with directions. The breakfast was wonderful, and also included hot items as well as the usual continental breakfast items. Newspaper was placed by the door outside of our room, which made it a nice Sunday morning!”

Apr 24, 2008 by Sonna from El Dorado, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The breakfast was great.
• They still have some rooms that are smoking- yuck.

“Clean, nice staff, friendly. Rooms were comfy, shower was great. Breakfast had a very wide selection and everything I tried was really good.”

Apr 5, 2008 by B from Bella Vista, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Newly renovated and spacious, with one of the most comfortable beds I've ever stayed on.
• Business center in lobby is not busy, but girl at front desk was rude about my use of it.

“Beautiful, newly-renovated hotel, just off I-540, absolutely EXCEEDED my expectations in value. There were fresh cookies available upon my arrival in the lobby (even though it was 9:30pm), and the clerk was amazingly friendly and helpful. The room was beautiful. New, plush beds with thick comforters and extremely thick pillows, the bed was second to a Westin I stayed in recently, but better than the Sheraton, which was also recent. There is plenty of storage space available, including a wardrobe armoire and drawers. The bathroom is large and comfortable, and the shower head is amazing. The television was a slightly older model (tube television), and the channel selection left a bit to be desired, but Showtime is available. The alarm clock is preset with several pushbutton choices, such as "light rock", "pop", etc., which would be convenient, had it actually worked. There was overwhelming static on each channel, other than the talk radio station. Internet is free in each room, with a choice of wireless or wired, and these are seamlessly interchangeable. Check-out time is 12 pm, not 11am, so I could actually sleep in, then get up and start getting ready. My only complaints are the breakfast left a bit to be desired, although coffee and juice is gratis, available 24 hours a day in the lobby. That leads me to the business center. There are two very nice, new PCs in the lobby, with a large printer and fax machine, all hooked up, and all available to everyone. However, when I printed off two emails and some directions, the morning desk clerk was rude, and when I asked her for a pen, she rolled her eyes, turned and answered the phone and ignored me for a few minutes. I was pretty upset. Also, the instructions on using the printer's port switch confused the person at the other PC, and the desk clerk didn't know how it worked, either. I had to explain how it worked, and as I was explaining it to both of them, the clerk rolled her eyes and walked away from the desk. Otherwise.”

Apr 1, 2008 by Kathy
Overall Rating: 10

• The staff was outstanding and extremely helpful.

“We needed to ship a box and they guys at the desk were extremely helpful with getting us a box, helping to pack it and directed us to the nearby post office. They were all very pleasant to talk to as well.”

Mar 14, 2008 by Robert from North Little Rock, AR
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Complimentary breakfast was great.
• Front desk staff was distracted and not very friendly at check-in.

“Everything was fine except for staff attitude at check-in.”

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Amenities at Hampton Inn and Suites Springdale, Springdale

Business Center Coffee Maker in Room Free Newspaper Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Pool Room Service Safe Deposit Box Television with Cable

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