Holiday Inn Springdale [Springdale, AR]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Springdale 2-star

1500 South 48Th Street, Springdale, AR

Since the opening in 1989, the Holiday Inn® Northwest Arkansas has received the coveted Quality of Excellence award 10 years in a row for superior quality, service and product.[more]

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User Reviews for Holiday Inn Springdale, Springdale

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 127 user ratings

Sep 15, 2009 by Scott from Burlington,KS
Overall Rating: 3 Overall user rating

  • Staff was unfriendly.

“This was less than a desirable experience. I am a priority club member with Holiday Inn and was treated as if I were stealing a room for the night.”

Sep 10, 2009 by Tony from Kansas City,MO
Overall Rating: 6 Overall user rating

  • Glass elevators.
  • No free brakfast.

“The staff was friendly and helpful, but the place was almost empty of Labor Day weekend. The pool area is dated and small, with no real area for lounging.”

Aug 20, 2009 by Janice from Beggs,OK
Overall Rating: 10 Overall user rating

  • It had a view of the ball park fireworks which was gorgeous!

“This hotel was very reminiscent of a Hawthorn Inns & Suites. The room was large with a big window, couch, desk that extended, etc. The staff was very anxious to be helpful and courteous. The hotel buffet breakfast was fantastic and not overly priced as is in other hotels of this caliber. This was also a John Q. Hammon's Hotel. The Christian message left to guests in the room really impressed me also. I will stay at this hotel again.”

Aug 1, 2009 by Rob from Dallas,TX
Overall Rating: 8 Overall user rating

  • Clean hotel with nice rooms.
  • Very hard bed.

“Great room for the priceline price but the bed was very hard and uncomfortable. Room Service was on time and the food was good.”

Jul 20, 2009 by Adela from Wichita,KS
Overall user rating

  • The lobby was very nice.
  • The beds were extremely hard.

“The hotel was nice enough, but the room could have certainly been more inviting. Also, I didn't receive my wake-up call that I had requested the night before. As a result, I overslept by 20 minutes.”

Jul 17, 2009 by Mary from Longville,LA
Overall Rating: 10 Overall user rating

  • Very clean and pleasant.
  • It didn't have a free breakfast.

“The room was quiet, pleasant, and clean.”

Apr 15, 2009 by Ernie from Cabot,AR
Overall Rating: 10 Overall user rating

  • Very nice.
  • Indoor swimming pool was out of order.

“I was pleasantly suprised how nice the hotel was.”

Mar 24, 2009 by Angela from Catoosa,OK
Overall Rating: 4 Overall user rating

  • Beautiful lobby and
    helpful staff.
  • Suggestion to use outdoor pool on cold day poor staff choice.

“This hotel is beautiful and conveniently located to city attractions. Staff are willing to help whenever possible. I'm sure the pool and excercise room is wonderful when it is not being refurbished. Overall they have a nice facility and when amenities are available.”

Mar 24, 2009 by Charlotte from Springdale,AR
Overall Rating: 10 Overall user rating

  • Very comfortable bed and attractive lobby.

“The hotel staff was very cordial and accommodating. The rooms were comfortable and clean.”

Nov 24, 2008 by Joseph from Searcy,AR
Overall Rating: 9 Overall user rating

  • Indoor entrance into my room. Also convenient location to Interstate.
  • Need a selection of different firmness pillows.

“Excellent value, convenient location and friendly staff.”

Sep 25, 2008 by Kris
Overall Rating: 9 Overall user rating

  • The service from front door to bar to restaurant was excellent!
  • The limited choices of appetizer combinations.

“The service from the front - desk staff was impeccible. This was my husband's third stay at the hotel and he was treated like an old friend!”

Sep 5, 2008 by Sarah from St. Louis, MO
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was conveniently located.
  • The fitness center's equipment was broken, causing injury.

“The experience at this hotel was great, except for the fitness center. The equipment was broken, and when I tried to use the elliptical trainer (not knowing that it was defective), I got a large scrape on my arm.”

Sep 4, 2008 by Ben
Overall Rating: 9 Overall user rating

  • Convenient to work. Safe location.

“Great location to job and local restaurants, etc.”

Sep 1, 2008 by Susan from Sherwood, AR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Beautiful lobby.
  • Hotel did not deliver my wake up call, as I had requested.

“This is a very nice hotel, conveniently located. Staff was very friendly, but there were some technical problems with computers and wake-up call.”

Aug 14, 2008 by James from Clinton, MS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[5]

  • Easy access parking, large room, clean, friendly.
  • A bit difficult to find, as access is on a side street and entrance signs are confusing because Hampton Inn sign in on the entrance driveway.

“My rule of thumb is would I stay there again, and I definitely would if I returned to Springdale. No complaints, whatsoever. Most importantly, it was quiet, and the room had good drapes to keep out bright lights, both day and night.”

Aug 9, 2008 by Julie from Mishawaka, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Convenience, nice looks & feels when entering hotel, nice people.
  • Nothing specific at all. It was nice for the money spent.

“Great people, nice walk in presence to the hotel.”

Jun 5, 2008 by Jim from Norman, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was easy to find and the room was very clean and well laid out. The staff was friendly and very helpful.
  • Older hotel on the verge of needing remodeling/refurbishing.

“Excellent staff and location. Clean and well laid out with all the amenities.”

May 19, 2008 by Leroy from Verdigre, NE
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] •

  • Great value and location.
  • Crappy bed.

“Accommodations were fair for the price. Quality of sleeping bed is where the hotel lacked. Amenities were nice. Pool was a little cool for me. My kids enjoyed it.”

May 1, 2008 by Cynthia from Tulsa, Ok
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Location:[10]

  • Nice place.
  • Why is the soda machine filling an issue?

“The hotel/amenities: great. Staff is awesome. The soda vendor, Pepsi, machines are out of every product, on every floor. I spoke to the front desk. This unit changed over to Pepsi machines, because Coke would not keep them filled. This is a big account. No excuses on the failure to maintain their product/equipment. Just passing the word along. Even motel 6 keeps their vending machines routinely filled.”

Mar 22, 2008 by Suzanne from Joplin, MO
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Accommodating staff.
  • $4.00 charge for in room bottled water.

“Comfortable room and bed. Very nice set up for business work/ laptop desk/ wireless internet as well as Ethernet. Allowed late check out which was extremely helpful when I became ill on check-out day.”

Amenities at Holiday Inn Springdale, Springdale

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Kitchenette
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Public Address System
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Turndown Service
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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