Extended Stay America Fayetteville-Springdale

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Aug 21, 2008 by Leonard from Katy, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It had a large refrigerator and cook top.
• Staff was not always readily available.

“Extended stay is great for a business traveler. For a leisure traveler, it was good since it had a large refrigerator, microwave and cook top. We have special dietary needs, so it was nice to be able to prepare some of our meals in the room.”

Jul 28, 2008 by Linda from North Little Rock, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the kitchen so I could prepare meals there.
• Not a big lobby area.

“Good location, quiet even though by the freeway, adequate, loved the kitchen.”

May 23, 2008 by Hazel from Houston, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room was large enough.
• Did not provide hair dryer, shampoo in room. You had to ask for it.

“This would not be a good place for a business traveler. No hair dryer, shampoo, conditioner in the room. This was a room with a kitchen and it did not have dish wash soap. Again you had to ask the front desk for it. The hotel did not plan on cleaning the room but once a week unless you pay extra.”

Oct 28, 2007 by Dayton from Springfield, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• It had a refrigerator, stove and microwave.
• No hair dryer, only two pillows on bed.

“It was ok for me.”

Sep 9, 2007 by Mark from Milwaukee, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Room was excellent; staff was friendly, courteous, and personable. I had a great stay and they made it fun.
• Nothing.

“My stay couldn't have better. The staff was fun, helpful, and made the 3 day visit very "homey." if every hotel and staff were this nice, Id enjoy traveling on the PGA tour a lot more.”

Sep 3, 2007 by Brent from Springfield, LA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• The convenience of a kitchenette was awesome.
• The bed was extremely uncomfortable and the carpet was stained.

“Located directly off the interstate made for convenient travel to and from the hotel. Definitely designed more for the business traveler or construction crew industry. Would not consider bringing my family to this hotel.”

Sep 3, 2007 by Kim from Fayetteville, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Good for someone who wants the feel of home while you're away on a trip
• The side stairway and entryway were smoky and the floor needed sweeping

“I enjoyed staying here because I could focus on my work and prepare my meals in the room. I felt like it was a home away from home.”

May 31, 2007 by Kevin from Carthage, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Value.
• Small lobby.

“A nice, clean hotel Good kitchen in the room. Very clean.”

May 30, 2007 by Kristin from Flippin, AR
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[7]

• The price.
• The 20 chest hairs found on the bottom sheet, they had not been changed!

“Initially the hotel staff was not dressed appropriately and was not very attentive; however, I was pleased with the room initially. Then I came back to the room and pulled back the covers to find an unclean sheet with multiple chest hairs on it, it was gross! I've written the hotel and am awaiting for a reply.”

Apr 18, 2007 by Robert from Lincoln, AR
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• All the extras in the room.
• The cleaning crew walking in on me at 10:00 am before check out. they did not even knock.

“I stay at a lot of ESA in AR and TN and they are like a small apartment. They have all I need in every room.”

Mar 13, 2007 by Jonathon from Horseshoe Bend, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was newer, clean and had a kitchen.
• It was only a queen bed.

“It was newer, clean, had a kitchen. It was located in a decent place. It was a little noisy and only had 1 queen bed. ”

Feb 15, 2007 by Kristen L. from Marlin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Friendly staff at the desk.
• Rooms too close to freeway.

“Staff did every thing they could to help make our stay nice.”

Feb 14, 2007 by Jeri from Centerton, AR
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[7]

• Friendly staff, great price.
• Room not as clean as it should have been.

“This is a very friendly place to stay. Front desk helpful, but we were told to keep it down after laughing at something on television at 9:30pm on a Friday night. The toilet was filthy-for some unknown reason, some of our towels were missing, also. Front desk would not give us extra pillows, which was annoying, considering the pillows were so thin. I wouldn't recommend this hotel to anyone other than a very cheap business traveler.”

Jul 10, 2006 by Robyn from Fayetteville, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• The suite set-up was nice and it was clean.
• The lobby was small and it didn't have any extra amenities.

“This was good for what I needed (just someplace to sleep while I was moving out of my home), but it did not seem family friendly. Also, while it seemed like the front door was supposed to be locked during after-business hours, it was left wide open throughout the night.”

May 10, 2006 by Vanessa from Tulsa, OK
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• The general location of the hotel was convenient.
• My room was not serviced during my two night stay.

“The room had a bad smoky smell, dirty/burnt dishes and a stench throughout the hotel. My room wasn't cleaned and was not provided any clean towels. My phone was broken in my room. I had to walk to service desk when I asked about the room not being cleaned they said they do it once a week. I said I'm leaving tomorrow (which was Sunday). I will never stay there any other place associated with them again. Thanks for your time.”

Mar 29, 2006 by Lori from Raymore, MO
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• The staff was friendly.
• The hotel was not vacuumed, not clean.

“When we checked in, there was a cigarette butt lying in the hallway outside our room. There were maids working on that hallway at the time. When we checked out the next day, that cigarette butt was still lying there in the hallway. The elevators were filthy. They appeared not to have been vacuumed for a week, the hallways were not much better. The room was not stocked with shampoo or dish washing detergent for the kitchenette. I had to go to the front desk and ask for that. I also do not care for hotels where there isn't a front desk person there from 11:00 p.m. to 7:00 a.m.”