Best Western Truman Inn

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User Reviews for Best Western Truman Inn, Independence

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Oct 15, 2009 by Penney Soulliere from Dunsmuir,CA
Overall Rating: 3

• Maid was sweet.

“The hotel itself was lovely. However the personnel that we had to work with tried to give us a queen size bed and a fold out sofa to sleep my daughter and I for a week. She argued with us about our rooms and we wound up getting a single king size bed we had to share in a smoking room that stunk horribly to the point it made our wedding gowns and all other clothes stink.”

Aug 12, 2009 by Kirsten from Elk Point,SD
Overall Rating: 7

• Breakfast was nice.
• Only one bed for the 5 of us and it was a smoking room, ick the entire hotel smelled Smokey.

“Average, probably wouldn't stay there again, next to a very nice frozen custard place.”

Sep 19, 2008 by Holly
Overall Rating: 9

• We loved the king size bed.
• It needed more lighting in the outside openings.

“We enjoyed staying at the motel but it sure could use more lighting outside to make a person feel safer.”

Aug 13, 2008 by Marlene from Sherburn, MN
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[5]

• The room was nice, bathroom/ shower was adequate size.
• Breakfast area was too small, could not find a place to sit.

“Outside appearance was clean - lobby inviting. Personnel on first day was friendly. Second day, I called front desk at 9 am, asking them to service the room while we were gone. We returned at 12:30 pm - room was not serviced. I called once more to request service. We left again, returning at 3:30 pm - no service to the room. I called the front desk for the 3rd time, complained about this - 20 minutes later someone showed up. Upon departure the next day I told the manager of my experience - she just said "we had a busy weekend.".”

Aug 9, 2008 by David from Versailles, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Bed was comfortable and the room was clean.
• Room was small and it smelled like fresh paint which gave me a headache.

“The hotel was near everything that you could want but for the size and wear on the hotel it was a little expensive. The picture on the site makes it look a lot nicer than it actually is.”

Jul 29, 2008 by Rick from Topeka, KS
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• A computer was available, it was in convenient location.
• Not flexible on bed availability.

“Clean, but small rooms especially the bathroom.”

Jul 25, 2008 by Steve from Charlotte, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The picture of President Truman.
• The internet was not working.

“An economical evening.”

Nov 11, 2007 by Dina
Overall Rating: 10

• Very clean and
  convenient.
• Noisy neighbors.

“Very nice stay, very relaxing and comfortable. Very nice breakfast. Comfortable bed.”

Sep 13, 2006 by Jennifer from West Des Moines, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location to Arrowhead Stadium.
• Outside entrances.

“This hotel was a great location for attending the Chiefs game and within 5-10 miles of shopping and restaurants.”

Amenities at Best Western Truman Inn, Independence

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Safe Deposit Box Television with Cable

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