Holiday Inn Fort Smith City Center

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User Reviews for Holiday Inn Fort Smith City Center, Fort Smith

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Apr 22, 2008 by Adam from Snyder, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attractive, nice location.
• Elevators were always full I think there was a convention or something.

“Needs more parking and maybe more elevators when they are busy.”

Apr 21, 2008 by Marijon from Jacksonville, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Hot tub and on site restaurant.
• Parking was very limited.

“Clean with helpful employees. Enjoyed the pool and hot tub. Room was large and comfortable. Parking was very limited but a lounge and restaurant on site made up for it.”

Apr 17, 2008 by Cindy from Haslet, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was spacious and very clean. The hotel is connected to the convention center where our function was held.

“Overall a very, very pleasant experience. I would definitely stay at this hotel again and will recommend to others in the future. Very helpful staff, willing to go above and beyond for their guests. We did not have a chance to experience the pool, but the facility appeared to be well kept and safe.”

Apr 10, 2008 by Lee from Glendale, AZ
Overall Rating: 1
Cleanliness:[10] • Staff:[3] • Location:[5]

• Water fall.
• Could not use pool or whirlpool, Birthday parties.

“Each day I had to ask at the desk to get a small bottle of shampoo. I expected a 3 star would provide it, so did not bring mine. Also, impossible to get on computer as so many truck drivers! The pool area was full of kids and families that were having birthday parties, and the water was dirty when I finally got to use it.”

Apr 4, 2008 by Mary from Bedford, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[8]

• The front desk person was great.
• The sauna has been broken for 2 years.

“It is my favorite in Ft Smith.”

Apr 2, 2008 by Randy from Norfork, AR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location.
• The room itself was a little outdated, needs to be freshened.

“Was a nice hotel excellent location. Smoking rooms need to be updated.”

Apr 1, 2008 by John from Tahlequah, OK
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[3]

• Nice atmosphere.
• Cleaning crew.

“Everything was fine, but television was VERY cheap. Also, the cleaning crew must have been 'on strike' since there was a taco salad (in a shell) outside a nearby room's door for almost one solid 24hr period before it was removed!”

Mar 29, 2008 by Sally from Shawnee, KS
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[5]

• Open atrium, Valet parking.
• Old, dirty.

“This hotel is old- room looked to be about 20 years old. Windows and mirrors were dirty. There was old cheese on the floor of my room! Shower head spit water- not stream of hot water as you would expect.”

Mar 23, 2008 by Pam from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[4]

• The bed was comfortable. The indoor pool was nice. The elevator was nice.
• The room was too light. The curtains wouldn't close. They took the buffet food away before we were finished.

“It is an old, but very nice hotel. The indoor pool is nice-if you like to swim. The beds were very good-which is a big plus in my book!”

Mar 21, 2008 by Joe from Saint Peters, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Phenomenal service!
• Everything was great!

“Great service, clean hotel, good food, comfortable bed! Great place to stay!”

Mar 20, 2008 by Joe from Rogers, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very close to town.
• Nine story motel. Not enough elevators. Always had to wait. Bathroom needed renovated. Leak above shower head.

“Very close to Downtown. Next to Convention Center. Easy to find. Nice Staff. Restaurant in motel.”

Mar 18, 2008 by Curt from Granite Bay, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• New clean beautiful.
• Not close to the freeway.

“This is a very nice hotel for business or leisure. It is in a historic part of town with antique shops, old brick buildings and yet is next door to a newly constructed convention center. It is definitely a 4 star.”

Mar 3, 2008 by Val from Mount Vernon, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Adequate room.
• Terrible parking. Scary.

“They said it is under renovation. It needs to be updated and cleaned up. The parking was very minimal and if spots in front were filled, you had to park in a scary, dark parking garage across the street. My key never worked. I would get all the way to the 5th floor, walk to my room and it didn't work. I'd go back down, they'd reactivate and the same thing would happen. I had to get 7 different cards.”

Feb 20, 2008 by Mitzi from Mcalester, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was quiet and restful.
• There was no way for the elevators to be central to most of the rooms.

“The hotel was quiet and nice. It was a little uncomfortable it you didn't care for heights to be able to look out over the "courtyard" from six stories up. But all in all it was very nice.”

Feb 18, 2008 by Von from Lindale, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[10]

• Beck's Dark Beer at 11:30.
• Smoking rooms allowed smoke in hall ways that was very strong.

“Needs remodeling or face lift to stay up with the Courtyard Suites down the street.”

Jan 24, 2008 by Valerie from Winslow, AR
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[5]

• The staff was friendly.
• They were in the middle of remodeling and facilities were closed i.e. pool, sauna.

“This hotel was disappointing. I was expecting something more modern and with amenities that were actually operational. The pool, Jacuzzi and sauna were all closed and the hotel room was cheaply renovated. However I would not rate this a 3-Star hotel.”

Jan 16, 2008 by Chris from Midlothian, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great place to stay, hotel staff very helpful, open atmosphere.
• Buffet was horrible, couldn't get drinks.

“Overall experience was great, just don't eat here.”

Jan 10, 2008 by Becki from Lake Ozark, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• An excellent location for Downtown activities. Good eating places nearby.
• Remodeling.

“A great place to stay for Downtown activities. Good eating places within walking distance.”

Jan 5, 2008 by Doyle from Denver, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Courteous staff, convenient location.
• The room was uncomfortably hot and that was never resolved.

“I would not hesitate to recommend this hotel. It was clean; the atmosphere was pleasing and the staff very courteous.”

Jan 1, 2008 by Richard from Wilburton, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Total atmosphere.
• Can't think of anything I didn't like about this hotel.

“Just a great hotel. Good location. Great price. Nice room. Quite. Can't think of anything I didn't like about this hotel.”

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Amenities at Holiday Inn Fort Smith City Center, Fort Smith

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Pets Allowed Phone with speaker Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service