Comfort Inn Kansas City

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User Reviews for Comfort Inn Kansas City, Kansas City

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Aug 23, 2008 by T from Sioux Falls, SD
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• Convenient location to attractions.
• Hotel staff is dishonest & incompetent, unhappy and not customer service oriented.

“Staff (not front desk) was very unfriendly. Hotel stunk and seemed grimy. Carpet in our room was wet and slimy. The sheets on the roll-away were used and dirty. And to top it all off, my purse was left behind in the dresser drawer and hours after we checked out, it was realized and the staff had stolen it. $200 cash, a video iPod, gift cards, etc was gone. Housekeeping manager lied to us about cleaning procedures and hotel manager wouldn't return my phone calls about the issue. I have never been so disgusted and disappointed!”

Aug 15, 2008 by Bill from Logan, IA
Overall Rating: 7
Cleanliness:[7] • Location:[8]

• Location close to Worlds of Fun, quality breakfast foods, clean room.
• Fitness center was seriously inadequate, no pets were allowed but other guest had dog in room barking continuously and management did nothing to resolve.

“Clean hotel with great location next to Worlds of Fun, nothing fancy but comfortable beds and quality breakfast, fitness center is seriously inadequate, but reasonable price for quality of hotel overall.”

Aug 13, 2008 by Marie from Utica, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Clean, friendly, accommodating.
• Not enough tables and chairs for breakfast.

“I couldnt find anything nicer for the stars.”

Aug 6, 2008 by Don from Sioux Falls, SD
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• Location.
• Poor in all aspects.

“Rooms dirty, air conditioning not working properly, staff need customer service training.”

May 22, 2008 by Linda from Kansas City, MO
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[7]

• It was close to place we wanted to visit.
• Pool was dirty.

“It was ok, for the most part the staff was nice but the hotel needed some updating. The pool looked dirty. It was a weekend and the line to make waffles was forever, I felt they should have had two waffle makers out. My kids love waffles and they had to wait 30 minutes to get one made and I had four children with me.”

Oct 23, 2005 by Christopher from Iowa, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was very nice and helpful esp. in accommodating my extra night.
• Room for day one was supposed to be non-smoking but smelled of smoke and door was difficult to open.

“Hotel was very nice, especially the staff. Only issue was I received a non-smoking room but it smelled of smoke. Otherwise, stay was perfect.”

2 of 3 people found this review helpful.

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Amenities at Comfort Inn Kansas City, Kansas City

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

High Speed Internet Access No Smoking Rooms/Facilities Parking Pets Allowed Pool Television with Cable