The Westin Crown Center [Kansas City, MO]- Hotel Reviews - MyTravelGuide.com


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The Westin Crown Center 4-star

One Pershing Road, Kansas City, MO

In the heart of downtown, within Hallmark's Crown Center - an 85-acre complex of shops, restaurants and theaters - the award-winning Westin Crown Center is the picture of elegance.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Tennis, 24 Hour Front Desk, Babysitting/Child Services
  • Average User Rating: 8.5 [rate it]
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User Reviews for The Westin Crown Center, Kansas City

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 1323 user ratings

Jan 28, 2010 by Bob from Carroll,IA
Overall Rating: 9 Overall user rating

  • Clean, friendly, shopping nearby.
  • Charge for using work out room.

“Good enjoyable stay. Clean, quiet, friendly employees.”

Jan 12, 2010 by Jim from St.Louis,MO
Overall Rating: 8 Overall user rating

  • Great deal for KC, good location.
  • Hotel was older and not completely renovated.

“Great hotel for the money, would stay there again for this price.”

Jan 5, 2010 by Joy from Homewood,IL
Overall Rating: 9 Overall user rating

  • Bathtub was great, Starbucks coffee in the room was wonderful and beds were very comfortable.

“It was convenient to many important venues in Kansas City, staff was welcoming and helpful. Amenities were very nice, especially the outdoor heated pool that guests swam in even while it was snowing and stayed warm.”

Dec 26, 2009 by Mike from Great Bend,KS
Overall Rating: 10 Overall user rating

  • Once again the Westin was comfortable and accomodating. The rooms are spacious and makes you feel like home.

“This 4-star hotel onced again was a home away from home. Extremely comfortable in both space and the king sized bed that we had in our room. Staff was also very friendly and courteous. I would recommend this hotel to anyone.”

Dec 23, 2009 by Amy from Overland Park,KS
Overall Rating: 10 Overall user rating

  • Spacious rooms, adjoining entertainment/restaurants, scenery.
  • Would like a happy hour.

“Amazing and romantic overnight for a couple. It was great to walk in the enclosed walkway to nearby restaurants and entertainment. The rooms are very spacious, and the beds very comfortable. It is close to just about any type of entertainment and dining. I would highly recommend this hotel. It is very quiet too.”

Dec 16, 2009 by Jalane from Wichita,KS
Overall Rating: 10 Overall user rating

  • The Westin had just been remodled and was very nice-great location and is pet friendly.
  • The toilet tissue and kleenex were rough and a very cheap grade.

“We would like to stay at The Westin Crown Center again and hope to get it again on Priceline!!!”

Dec 11, 2009 by Al from Nixa,MO
Overall Rating: 7 Overall user rating

  • It was close to Crown Center and other Kansas City Attractions.
  • A little seedy for the price. Room was dated.

“I was excited when I won the Westin Crown Center from Name My Own Price. I was a little skeptical but am fairly easy to please. We got there and parking was easy. There were a million kids evidentially visiting the Crown Center ice skating rink.”

Dec 11, 2009 by Helen from Topeka,KS
Overall Rating: 10 Overall user rating

  • The room was upto Westin standards and was wonderful.
  • The TV did not work but was promptly fixed.

“This is a great hotel for couples, families or the business traveler. Connected to the hotel are the crown center shops that are great to stroll around. Since our stay was during the holidays the hotel and shops were perfectly decorated and the ice skating rink is available.”

Dec 10, 2009 by Debbie from Lawrence,KS
Overall Rating: 9 Overall user rating

  • Ambiance and location.
  • I think that a 4 star hotel should have fitted sheets for beds.

“Our stay was wonderful. My only disappointment was comfort of the bed and a non-fitted sheet that didn't even fully cover the mattress.”

Nov 30, 2009 by John from Wichita,KS
Overall Rating: 9 Overall user rating

  • Rooms clean, updated and comfortable.

“The dogs took away from the ambiance-very smelly and elevators smelled bad after riding after a dog had been in there. On the plus side, never heard any barking and the dogs were kept on certain floors. Other than that, we had a fabulous stay and enjoyed ourselves.”

Nov 27, 2009 by Scott from Wichita,KS
Overall Rating: 10 Overall user rating

  • It was truly a Westin experience.
  • Nothing.

“Excellent location, excellent room & bed.”

Nov 18, 2009 by Teri from Savage,MN
Overall Rating: 10 Overall user rating

  • Many choices to dine, shop or be entertained.
  • There is nothing about this hotel that I could comment negatively.

“Great place to stay as a family or with your spouse for a romantic weekend. There are so many choices for amusement in the attached shopping mall!”

Nov 18, 2009 by Walt from Bella Vistaq,AR
Overall Rating: 10 Overall user rating

  • Location and the bed was super comfortable.

“Great location! The service was excellent and the food was good.”

Oct 27, 2009 by Dawn from St Joseph,MO
Overall user rating

  • The beds were fabulous.
  • You had to pay for parking. Also it was very hard to get to your rooms from the parking garage. There were different elevators you had to take.

“This a wonderful hotel if you like shopping and nightlife. I suggest using the valet parking service. It was very hard to navigate from the parking garage to get to the elevator that takes you to where the rooms are. You also better prepare to pay for parking. The room was nice. Was woken up early with loud music from an event going on in the city. But all in all it was a beautiful hotel.”

Oct 22, 2009 by Carla from Jefferson City,MO
Overall Rating: 10 Overall user rating

  • The staff were super great. Whatever we wanted we pretty much got, within reason.

“I am from KC and it was still a great experience to stay at a hotel like this one. I would do it again and again.”

Oct 22, 2009 by Linda from Columbia,MO
Overall Rating: 10 Overall user rating

  • Appearance

“Great with everything but the parking charges.”

Oct 21, 2009 by Rachel from Council Bluffs,IA
Overall Rating: 9 Overall user rating

  • Courteous staff; great location for marathon.
  • Misunderstanding with parking.

“This hotel met all expectations. The staff was friendly and, with the exception of parking, good at explaining things. The rooms were comfortable and were equipped with refrigerators - very handy. It is located near enough to any business and shopping district and not too far away from the North Kansas City to make it an excellent location for any traveler's needs.”

Oct 12, 2009 by Lisa from Salina,KS
Overall Rating: 7 Overall user rating

  • Nice hotel for the most part.
  • Poor response from front desk.

“Room had only one washcloth, called the front desk to get more, they never brought any!”

Oct 6, 2009 by Riki from Sanford,FL
Overall Rating: 10 Overall user rating

  • Very nice rooms and very friendly staff.

“For as nice as a hotel as it is and its location we were expecting the rooms to be a little more updated. Nonetheless, they were nice and clean. The only complaint we have is that we did not put the do not disturb tag on the door, and the cleaning staff knocked on the door at 8am asking what time we were leaving so they could clean.”

Oct 6, 2009 by Dave from Knox,IN
Overall Rating: 10 Overall user rating

  • The hospitality is exceptional.

“The Westin Crown being tucked in next to one of hall's feature shopping centers makes this property a worth while treat.”

Amenities at The Westin Crown Center, Kansas City

  • 24 Hour Front Desk
  • Babysitting/Child Services
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • VIP Rooms/Services
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