Fairfield Inn Kansas City Downtown Union Hill

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User Reviews for Fairfield Inn Kansas City Downtown Union Hill, Kansas City

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Oct 18, 2009 by Ericka from Nixa,MO
Overall Rating: 10

• It was centrally located, Clean and comfortable. I am handicapped and staff was helpful.

“Nice and centrally located.”

Jan 8, 2009 by Joe from Louisville,KY
Overall Rating: 9

• Unbelievably friendly staff.
• Hot tub too hot, that's the only thing
  I can think of.

“Wonderful hotel. Staff was extremely friendly and helpful. they went beyond their duty to help me out.”

Oct 22, 2008 by Dallas
Overall Rating: 9

• They were understanding.
• They acted like they were not sure they had a room for me - felt lucky to get one.

“Although the staff was all friendly and accommodating, I had to tell the cleaning staff two times. I did appreciate that the lady who was to clean my room; she assured me that it was no problem. She was very nice about it, so I left her a nice tip!
”

0 of 1 people found this review helpful.

Aug 13, 2008 by Daniela from Manhattan, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Security, location, staff.
• No restaurant, bar! Very small breakfast area.

“The hotel was great for my intention. I felt very safe due to a safety guard being there all night as well as a receptionist. The staff was overall very friendly. The Fairfield Inn is conveniently located so that I was able to reach all my appointments in a very short amount of time.”

Jun 6, 2008 by Tanner from Manhattan, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Rooms were nice and cold and very clean.
• Hotel was not that close to any restaurants.

“Staff was very friendly, the breakfast was wonderful each morning and always had plenty of food for all their guests to eat. We would stay there again if ever in the area.”

Oct 30, 2007 by Lori from Pleasant Hill, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location; cleanliness.
• Location of ice machine.

“Enjoyed the stay.”

Oct 25, 2007 by Rodney from Excelsior Springs, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[6]

• The continental breakfast was huge.
• My room was right on street level and a bus stop in front of window.

“As a smoker I was uncomfortable with the fact that the hotel was 100 % non smoking, I was dissatisfied with my room location , and after my stay I checked my bank card statement and noticed that the hotel had charged my card an additional 81. Dollars which was later credited, but at the same time had overdrawn my account.”

Oct 4, 2007 by Gennice from Kansas City, MO
Overall Rating: 5
Cleanliness:[3] • Staff:[4] • Location:[2]

• Nice beds.
• Elevators and hallways stink.

“The hotel was smelly and the areas just were not up to par.”

Sep 27, 2007 by Janell from Anchorage, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Arrowhead stadium was right across the street. Very helpful staff and recently remodeled rooms that looks great.
• We were on the top floor and my laptop wasn't able to pick up the wireless internet very well at all. Didn't connect at all or dropped me quickly.

“We had a great weekend stay. We flew to Kansas City, MO for the Kansas City chiefs game and wanted to be close to arrowhead stadium so that we wouldn't have to drive. Mission accomplished! The stadium was right across the street (along with their professional baseball stadium KC royals I believe). I had read reviews before we stayed there, and I was kind of worried that the rooms would be crappy. But the staff said they had all been remodeled and ours was attractive and clean. The front desk staff helped us out so much, telling us the best clubs to go to, and even helping us get to the nearby casino and back when the cabs were busy (don't know if they will do that for anyone else, but I mentioned this to demonstrate how far above and beyond they go to help out their guests). I would say don't bring your kids here on football game weekends though, most of the guests were drunk and at one point, a few of them dumped their coolers on the floor in front of the front door of the hotel and did a slip n' slide improvisation. Very weird, but funny (not fun for the staff though because they had to clean it up). They had a sports-bar like restaurant downstairs, but we didn't try it out because there were drunken Vikings fans in there.”

Aug 13, 2007 by Sandra from Saint Charles, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staffs, close to downtown, nice pool and exercise room, and very clean!
• Beds were a little sunken in but comfortable and ice and soda machines were almost empty.

“Overall, we liked it very much. Would definitely stay there again. The pool was clean and stocked with plenty of towels. It was close to everything downtown. Recommended!”

May 3, 2007 by Lisa from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Good continental breakfast, clean pool and rooms, friendly helpful staff.
• Needs to have people at front desk visible. Had to wait for help.

“Very accessible to crown center and union station. Lots of fast food restaurants nearby, but hard to find family dining nearby due to downtown location. Enjoyed staying at Fairfield inn. Quality and personable service. Very pleased.”